T-Mobile customers are experiencing a fresh round of problems with the carrier's T-Life app, with some users unable to log in at all while others report the app loads but doesn't function properly. This creates significant challenges for both customers and dealers, as T-Mobile has made T-Life the centerpiece of virtually all customer interactions. Here's what dealers need to know about the current issues, customer impact, troubleshooting steps, and business implications. T-Li

Fidium Fiber has launched compelling holiday promotions starting November 10, 2025, featuring streaming TV bonus cards up to $200 and exclusive lifetime pricing for Texas markets. For fiber internet dealers and resellers, these offers represent a significant opportunity to drive new customer acquisitions, increase average revenue per user, and differentiate from competitors during the critical holiday shopping season. Here's your complete guide to Fidium's holiday promotions:

Optimum has launched aggressive Black Friday and Cyber Monday promotions starting November 10, 2025, featuring Netflix on us for 12 months, tiered gift cards up to $400, price locks up to 5 years, and major winback pricing. For internet service dealers and resellers, this represents a significant opportunity to drive new customer acquisitions, increase average revenue per user, and win back dormant customers. Here's your complete guide to Optimum's holiday promotions: new off

AT&T Prepaid is launching aggressive holiday deals for 2025 with free phones, deeply discounted devices, and a new $25/month unlimited plan—the lowest price in AT&T Prepaid history. For wireless dealers, this represents a massive opportunity to drive activations, increase commissions, and capture holiday shoppers. Here's your complete guide to AT&T Prepaid holiday deals: device offers, plan promotions, sales strategies, competitive positioning, and proven tactics to maximize

l, cost-effective tool to drive sales, bring customers back, and build lasting relationships. Here's your complete guide to SMS marketing: strategy, tactics, compliance, automation, proven campaigns, and real-world examples that generate revenue. Why SMS Marketing Dominates for Cell Phone Stores The Numbers Don't Lie Metric SMS Marketing Email Marketing Social Media Open Rate 98% 20% 5-10% Response Rate 45% 6% 1-3% Time to Read 90 seconds 6.4 hours Varies Click-Through Rate 1

T-Mobile just launched three new home internet plans with Wi-Fi 7 technology—making it the first wireless carrier to offer next-generation Wi-Fi 7 gateways to home internet customers. Here's everything wireless dealers need to know about the Rely, Amplified, and All-In plans, including pricing, features, target customers, competitive positioning, sales strategies, and how to maximize this game-changing opportunity. The Big News: Wi-Fi 7 Comes to Home Internet What Changed (Ef

Mint Mobile just dropped unlimited plans to half price for new customers who prepay for 3 months. Here's everything wireless dealers need to know about this aggressive promotion, including plan details, target customers, competitive positioning, sales strategies, and how to maximize this limited-time offer. The Promotion: Unlimited for Half Price Offer Overview Promotion:  50% off unlimited plans for new customers Requirement:  Prepay for 3 months of service Regular Price:  $

T-Mobile's holiday promotion offers four free Samsung Galaxy phones when families switch and activate on qualifying plans. Here's everything wireless dealers need to know to maximize this limited-time offer, including eligible devices, plan requirements, sales scripts, and proven strategies to drive massive holiday activation volume. The Promotion: Four Free Samsung Galaxy Phones Offer Overview Promotion:  Four free Samsung Galaxy smartphones when you switch to T-Mobile Eligi

Simple Mobile operates on T-Mobile's nationwide network, offering no-contract unlimited plans with international calling to 69+ countries. Here's everything wireless dealers need to know about Simple Mobile's plans, dealer program, commission structure, and proven sales strategies to maximize activations and revenue. Simple Mobile Overview: Company Background & Market Position Company Profile Parent Company:  TracFone Wireless (owned by Verizon) Network:  T-Mobile nationwide

T-Mobile just launched an aggressive switcher promotion offering four free phones on its basic Essentials plan. Here's everything wireless dealers need to know to capitalize on this limited-time offer and drive massive customer acquisition. The Promotion: Four Free Phones for Switchers T-Mobile is making it incredibly easy for families to switch carriers with a new promotion that offers four free smartphones when customers port in their numbers and activate on the T-Mobile Es

EchoStar just agreed to sell its full unpaired AWS-3 spectrum license to AT&T for $1.0 billion. Here's what this major spectrum deal means for wireless dealers, network coverage, AT&T's competitive positioning, and the future of 5G expansion. The Deal: EchoStar Sells AWS-3 Spectrum to AT&T EchoStar Corporation announced it has entered into a definitive agreement to sell its full unpaired AWS-3 spectrum license to AT&T for $1.0 billion in cash . The transaction is subject to r

Metro by T-Mobile just launched the most affordable device protection plan in the industry—$3 per month with a $19 deductible. Here's what wireless dealers need to know about this game-changing announcement and how to leverage it for customer acquisition and retention. The Big News: $3/Month Device Protection Metro by T-Mobile has disrupted the device insurance market by introducing a new protection plan that costs just $3 per month with a $19 deductible . This represents the

T-Mobile just democratized emergency access by making its satellite-based Text to 911 feature free for everyone—regardless of carrier or device. Here's how wireless dealers can leverage this game-changing announcement to attract customers and position themselves as community safety advocates. The Big News: Free Emergency Access for All On November 5, 2025, T-Mobile announced that its satellite-based Text to 911 service is now free for everyone —not just T-Mobile customers. Th

The complete, no-nonsense guide for cell phone store owners who want to run simple, effective Google Ads campaigns that actually drive customers through the door—without wasting money or needing a marketing degree If you own a cell phone store, you've probably heard that Google Ads for cell phone stores  can drive massive foot traffic. You've also probably heard horror stories about wasted ad budgets and complicated campaigns that don't deliver results. The truth is, Google A

Effective November 1st, AT&T launches enhanced military switcher promotion offering up to $100 in monthly bill credits—complete dealer guide to eligibility, requirements, competitive positioning, and sales strategies AT&T has announced a significant enhancement to its military customer acquisition strategy with a new AT&T military switcher offer  effective November 1st, 2025. Military servicemembers and veterans who port in their number and purchase a smartphone on an install

Independent carrier MobileX steps up to provide free wireless service for customers affected by SNAP benefit suspension—complete dealer guide to eligibility, activation, and program details In a bold move to support Americans affected by the suspension of Supplemental Nutrition Assistance Program (SNAP) benefits, independent wireless carrier MobileX free wireless  has announced it will cover the cost of wireless service for customers who have lost access to federal food assis

Total Wireless is a prepaid MVNO owned by Verizon that operates on America's largest and most reliable 4G LTE and 5G network.  For wireless dealers, Total Wireless represents a compelling opportunity to offer Verizon-quality network coverage at competitive prepaid prices without the complexity of postpaid contracts or credit checks. With straightforward unlimited plans, multi-line family discounts, and strong dealer support, Total Wireless is an attractive MVNO for dealers lo

Most cell phone store owners focus their marketing efforts on Facebook, Instagram, and Google—but they're missing one of the most powerful platforms for building business credibility, attracting vendor partnerships, and recruiting top sales talent: LinkedIn.  While social media platforms help you reach consumers, LinkedIn connects you with the business side of the wireless industry—vendors, distributors, master agents, potential employees, and industry professionals. A well-o

Starting October 30, 2025, T-Mobile is eliminating all payment arrangement options except the T-Life app, forcing customers to use the mobile app instead of calling customer service, visiting retail stores, or using the automated phone system.  This change represents T-Mobile's continued push toward self-service digital channels and away from traditional customer support methods. For wireless dealers, this policy shift creates new customer service challenges, particularly for

AT&T is launching a new 25% discount for retired first responders starting October 28, 2025, expanding its appreciation offers to honor retired law enforcement officers and firefighters.  The discount applies to every line on AT&T's best unlimited plans—Unlimited Premium PL, Unlimited Extra EL, and Unlimited Starter SL—and is available to retired first responders and their families. For wireless dealers, this new offer presents significant opportunities to attract a loyal, un