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WIRELESS DEALER GROUP PRIVACY POLICY

Last Updated: January 16, 2026
Effective Date: January 16, 2026

Introduction

Wireless Dealer Group ("WDG," "we," "us," or "our") operates a B2B marketplace connecting wireless dealers with vendor partners across the United States. This Privacy Policy explains how we collect, use, share, and protect your personal information.

This policy applies to:

  • Wireless dealers who register with our platform

  • Vendors who participate in our vendor program

  • Visitors to our website at wirelessdealergroup.com

  • Users of our services and applications

By using our services, you agree to the practices described in this Privacy Policy.

Information We Collect

Information You Provide Directly

For Dealers:

  • Business name and DBA (doing business as)

  • Primary contact name and title

  • Business email address and phone number(s)

  • Business physical address and locations

  • Number of store locations

  • Business size and employee count

  • Product categories and service interests

  • Tax ID/EIN (for verified members)

  • Payment information (credit card details for subscriptions)

  • Membership tier selection

  • Communication preferences

For Vendors:

  • Company name and legal business name

  • Authorized representative name and title

  • Business email and phone number

  • Business address

  • Tax ID/EIN

  • Service offerings and categories

  • Target dealer criteria

  • Payment information

  • Marketing materials and company information

For All Users:

  • Account credentials (username, password)

  • Profile information and preferences

  • Communications with our support team

  • Feedback and survey responses

Information Collected Automatically

When you visit our website or use our services, we automatically collect:

  • IP address and device identifiers

  • Browser type and version

  • Operating system

  • Pages visited and time spent on pages

  • Referring website

  • Date and time of visits

  • Clickstream data and navigation patterns

  • Cookie and tracking technology data

Information From Third Parties

We may receive information about you from:

  • Credit reporting agencies (for business verification)

  • Business data providers (for company information validation)

  • Marketing partners and lead generation services

  • Social media platforms (if you connect your accounts)

  • Payment processors and financial institutions

  • Government databases (for business license verification)

How We Use Your Information

We use your information for the following purposes:

To Provide Our Services

  • Create and manage your account

  • Process membership subscriptions and payments

  • Facilitate connections between dealers and vendors

  • Provide directory listings and search functionality

  • Enable lead generation and distribution

  • Deliver customer support and respond to inquiries

  • Verify business credentials and conduct fraud prevention

For Business Operations

  • Analyze platform usage and improve our services

  • Develop new features and functionality

  • Conduct market research and business analytics

  • Monitor and ensure platform security

  • Maintain and improve website performance

  • Comply with legal and regulatory requirements

  • Enforce our Terms of Service and other policies

For Marketing and Communications

  • Send account notifications and service updates

  • Provide promotional offers and marketing communications (with consent)

  • Deliver newsletters and industry insights

  • Conduct surveys and request feedback

  • Personalize your experience on our platform

For Lead Generation Services

  • Match dealers with relevant vendor partners

  • Provide dealer contact information to participating vendors

  • Enable vendors to contact dealers about business opportunities

  • Facilitate B2B relationships and transactions

How We Share and Sell Your Information

Overview of Our Business Model

Wireless Dealer Group operates a B2B marketplace with multiple vendor partnership tiers. Depending on the vendor's membership level, we either share or sell dealer contact information as described below:

Data Sharing vs. Data Sales

Free Listing Vendors:

  • Receive general visibility in our directory

  • Do not receive direct access to dealer contact information

Charged Package Vendors:

  • Purchase dealer leads on a per-lead basis

  • Receive contact information for dealers matching their service criteria

  • Pay for exclusive or semi-exclusive access to dealer contacts

Super Charged Package Vendors:

  • Purchase premium dealer leads with enhanced targeting

  • Receive priority access to high-value dealer contacts

  • May receive additional business intelligence and dealer insights

  • Pay premium rates for qualified, vetted leads

What Constitutes a "Sale": Under privacy laws like the California Consumer Privacy Act (CCPA), a "sale" means sharing personal information in exchange for monetary or other valuable consideration. When Charged and Super Charged vendors pay for dealer leads, this constitutes a sale of your personal information.

What Information We Share or Sell

We may share or sell the following dealer information:

  • Business name and primary contact person

  • Phone number(s) and email address(es)

  • Business address and physical location(s)

  • Number of store locations

  • Business size and revenue tier (when provided)

  • Product categories and service interests

  • Membership tier and account status

  • Store performance indicators (when available)

  • Geographic market information

Who Receives Your Information

Your information may be shared with or sold to:

Vendor Partners:

  • Charged Package Vendors (companies that purchase dealer leads)

  • Super Charged Package Vendors (premium partners with enhanced lead access)

  • Marketing partners that facilitate vendor-dealer connections

Service Providers:

  • Payment processors (Stripe, PayPal, etc.)

  • Email service providers (for communications)

  • CRM and database management systems

  • Website hosting and cloud storage providers

  • Analytics and data analysis services

  • Customer support platforms

  • Security and fraud prevention services

Affiliated Companies:

  • Businesses under common ownership or control with WDG

  • Subsidiary or parent companies

Legal and Compliance:

  • Law enforcement and government agencies (when required by law)

  • Legal counsel and auditors

  • Parties involved in business transactions (mergers, acquisitions, asset sales)

With Your Consent:

  • Any other parties you specifically authorize

How Vendors Use Your Information

Vendors who purchase or receive your information may use it to:

  • Contact you about relevant products, services, and business opportunities

  • Send promotional communications via phone, email, text, or mail

  • Evaluate your business for partnership opportunities

  • Provide quotes, proposals, and service information

  • Conduct market research and business analysis

Vendor Partner Obligations

All vendors in our network must execute a Vendor Agreement requiring them to:

Compliance Requirements

  • Comply with all federal and state regulations, including:

    • Telephone Consumer Protection Act (TCPA)

    • CAN-SPAM Act

    • State telemarketing laws

    • Fair Credit Reporting Act (when applicable)

  • Maintain current Do Not Call list compliance

  • Honor all opt-out requests within legally required timeframes

Data Use Restrictions

  • Use dealer information solely for legitimate business purposes

  • Not share, sell, or transfer dealer information to other parties without consent

  • Maintain confidentiality and security of all dealer data

  • Implement reasonable data security measures

Communication Standards

  • Clearly identify themselves in all communications

  • Provide accurate contact information and opt-out mechanisms

  • Not use deceptive or misleading marketing practices

  • Limit contact frequency to reasonable levels

Accountability

  • Indemnify WDG against claims arising from their use of dealer information

  • Report data breaches or security incidents within 24 hours

  • Submit to compliance audits upon request

  • Cooperate with investigations of dealer complaints

Note: WDG reserves the right to immediately terminate vendor access for violations of these obligations.

Your Privacy Rights and Controls

Universal Rights (All Users)

Opt-Out of Marketing Communications:

You may stop receiving promotional communications at any time:

Update Your Information:

Account Cancellation:

  • Cancel your membership through your account settings

  • Email cancellation request to dealers@wirelessdealergroup.com

  • Upon cancellation, we will cease selling your information to new vendors

State-Specific Privacy Rights

California Residents (CCPA/CPRA Rights)

If you are a California resident, you have the following rights:

1. Right to Know Request disclosure of:

  • Categories of personal information collected

  • Sources of that information

  • Business purposes for collection

  • Categories of third parties we share with

  • Specific pieces of personal information we've collected

2. Right to Delete Request deletion of your personal information, subject to certain exceptions

3. Right to Opt-Out of Sale/Sharing

4. Right to Correct Request correction of inaccurate personal information

5. Right to Limit Use of Sensitive Information Request limitations on use of sensitive personal information (if applicable)

6. Right to Non-Discrimination We will not discriminate against you for exercising your CCPA rights, including by:

  • Denying goods or services

  • Charging different prices or rates

  • Providing different quality of services

Note: We may offer different pricing tiers or services reasonably related to the value of your data

How to Exercise California Rights:

We will verify your identity before processing requests and respond within 45 days (extendable by 45 days if needed).

Authorized Agent: You may designate an authorized agent to submit requests on your behalf by providing written authorization.

Virginia Residents (VCDPA Rights)

Virginia consumers have the right to:

  1. Confirm whether we process your personal data

  2. Access your personal data

  3. Delete personal data you provided

  4. Obtain a copy of your personal data in a portable format

  5. Opt-out of:

    • Targeted advertising

    • Sale of personal data

    • Profiling in furtherance of decisions with legal effects

Exercise Virginia Rights: Use the contact methods above. We will respond within 45 days.

Appeal Process: If we deny your request, you may appeal by emailing appeals@wirelessdealergroup.com within 30 days.

Colorado Residents (CPA Rights)

Colorado consumers have the right to:

  1. Access and portability of personal data

  2. Correct inaccuracies in personal data

  3. Delete personal data

  4. Opt-out of:

    • Targeted advertising

    • Sale of personal data

    • Profiling

Exercise Colorado Rights: Contact us using methods above. We respond within 45 days (extendable by 45 days).

Appeal Rights: You may appeal denials within a reasonable period by emailing appeals@wirelessdealergroup.com.

Connecticut Residents (CTDPA Rights)

Connecticut consumers have similar rights to Virginia and Colorado residents:

  1. Confirm data processing

  2. Access personal data

  3. Correct inaccuracies

  4. Delete personal data

  5. Data portability

  6. Opt-out of sales, targeted advertising, and profiling

Exercise Connecticut Rights: Same contact methods, 45-day response time.

Utah Residents (UCPA Rights)

Utah consumers may:

  1. Access personal data

  2. Delete personal data

  3. Obtain a copy of personal data

  4. Opt-out of sales and targeted advertising

Exercise Utah Rights: Contact us as described above. We respond within 45 days.

Other State Rights

Residents of states with data broker registration requirements or other privacy laws should contact us at privacy@wirelessdealergroup.com to inquire about additional rights that may apply.

Important Notes About Exercising Rights

Verification Process: To protect your privacy, we must verify your identity before fulfilling requests. We may ask for:

  • Account credentials

  • Business registration information

  • Recent transaction history

  • Government-issued ID (for sensitive requests)

Limitations: We may deny requests if:

  • We cannot verify your identity

  • The request is excessive, repetitive, or manifestly unfounded

  • The information is necessary for legal compliance

  • The information is required to complete transactions or provide services you've requested

Timeframes:

  • Most requests: 45 days (extendable to 90 days for complex requests)

  • Opt-out of sale: 15 business days

  • We will notify you if we need additional time

Do Not Sell My Personal Information

California "Do Not Sell" Right

We sell dealer contact information to Charged and Super Charged Package vendors as described above. California residents have the absolute right to opt-out of these sales.

How to Opt-Out:

  1. Online Form: https://www.wirelessdealergroup.com/privacy-request

  2. Email: donotsell@wirelessdealergroup.com with subject "Do Not Sell Request"

  3. Phone: 833-833-2893 (M-F, 9 AM - 5 PM PST)

  4. Account Settings: Toggle "Do Not Sell My Information" in your member dashboard

What Happens When You Opt-Out:

  • We will stop selling your contact information to new vendors within 15 business days

  • Vendors who previously purchased your information may still contact you based on prior purchases

  • You may still receive communications from vendors through non-sale arrangements (e.g., directory listings)

  • Your membership benefits and pricing will not change

Opt-Out Preference Signal: We recognize Global Privacy Control (GPC) signals from browsers and will honor them as valid opt-out requests.

Duration: Your opt-out preference remains in effect until you revoke it. You may opt back in at any time.

Data Security Measures

Wireless Dealer Group takes the security of your information seriously and implements comprehensive measures to protect dealer data:

Technical Security Measures

Infrastructure Security:

  • Industry-standard encryption (TLS 1.2 or higher) for all data in transit

  • AES-256 encryption for sensitive data at rest

  • Secure, regularly audited data centers with redundant systems

  • Firewall protection and intrusion detection systems

  • Regular security patches and system updates

Access Controls:

  • Role-based access controls limiting employee access to dealer information

  • Multi-factor authentication for all system administrators

  • Unique user credentials with strong password requirements

  • Automatic session timeouts for inactive users

  • Regular access reviews and revocation of unnecessary permissions

Network Security:

  • Segregated networks separating production and development environments

  • Virtual Private Networks (VPN) for remote access

  • Web application firewalls (WAF) protecting against common attacks

  • DDoS protection and traffic monitoring

  • Regular vulnerability scanning and penetration testing

Operational Security Measures

Employee Training:

  • Mandatory security awareness training for all employees

  • Specialized data privacy training for teams handling dealer information

  • Regular phishing simulations and security drills

  • Confidentiality agreements for all staff with data access

  • Background checks for employees with sensitive data access

Vendor Management:

  • Security assessments of all third-party service providers

  • Contractual data protection obligations for vendors

  • Regular audits of vendor security practices

  • Incident response coordination procedures

  • Limited data sharing based on need-to-know principles

Data Minimization:

  • Collection of only necessary dealer information

  • Regular data purging of outdated or unnecessary information

  • Anonymization of data when possible for analytics

  • Separate storage of sensitive financial information

Monitoring and Logging:

  • 24/7 security monitoring and alerting

  • Comprehensive audit logs of data access and modifications

  • Automated anomaly detection systems

  • Regular log reviews for suspicious activity

  • Incident response team on standby

Physical Security Measures

Data Center Security:

  • Biometric access controls

  • 24/7 video surveillance

  • Security personnel on-site

  • Mantrap entry systems

  • Visitor logging and escort requirements

Office Security:

  • Locked facilities with restricted access

  • Secure disposal of physical documents (cross-cut shredding)

  • Clean desk policy for sensitive information

  • Visitor management systems

Incident Response

Breach Response Plan: If we experience a data security incident, we will:

  1. Contain and remediate the incident immediately

  2. Conduct thorough investigation to determine scope and impact

  3. Notify affected dealers within required timeframes (typically 72 hours for significant breaches)

  4. Provide detailed information about:

    • What information was compromised

    • Steps we're taking to address the incident

    • Resources available to affected dealers

    • How to protect themselves from potential harm

  5. Report to appropriate regulatory authorities as required by law

  6. Offer credit monitoring or identity protection services when appropriate

Contact for Security Concerns: If you suspect a security issue or unauthorized access to your account:

Your Role in Security

You can help protect your information by:

  • Using strong, unique passwords for your WDG account

  • Enabling multi-factor authentication if available

  • Not sharing your login credentials

  • Logging out when using shared computers

  • Keeping your contact information current

  • Reporting suspicious emails or calls claiming to be from WDG

  • Reviewing your account activity regularly

Limitations: While we implement robust security measures, no system is completely secure. We cannot guarantee absolute security but commit to:

  • Using industry-leading practices

  • Continuously improving our security posture

  • Responding quickly and transparently to incidents

  • Complying with all applicable security regulations

Data Retention

Active Membership: We retain your information for as long as you maintain an active Wireless Dealer Group membership to:

  • Provide ongoing services

  • Facilitate vendor connections

  • Maintain your account history

  • Comply with legal obligations

After Cancellation: When you cancel your membership or request deletion:

Immediate actions (within 15 business days):

  • Stop selling your information to new vendors

  • Remove your profile from active dealer listings

  • Cease marketing communications

Within 30 days:

  • Delete your information from active production systems

  • Notify vendors to cease using your information for new outreach

  • Remove data from marketing databases

Within 90 days:

  • Purge data from backup systems (subject to backup rotation cycles)

  • Complete all deletion processes

Information We May Retain: Even after account deletion, we may retain certain information for:

  • Legal compliance: Tax records, transaction history (typically 7 years)

  • Fraud prevention: Records of fraudulent or abusive accounts

  • Dispute resolution: Information related to unresolved disputes or claims

  • Analytics: De-identified, aggregated data that cannot identify you personally

  • Backups: Data in disaster recovery backups (automatically purged within 90 days)

Vendor Retention: Please note: Vendors who previously purchased your information may retain it according to their own retention policies. We contractually require vendors to honor opt-out requests, but Wireless Dealer Group cannot control vendor data retention after the initial sale.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

Types of Cookies We Use

Essential Cookies:

  • Session management and authentication

  • Security and fraud prevention

  • Shopping cart and form completion

  • Load balancing and performance

Analytics Cookies:

  • Website traffic analysis (Google Analytics)

  • User behavior tracking

  • Feature usage statistics

  • A/B testing and optimization

Marketing Cookies:

  • Advertising targeting and retargeting

  • Social media integration

  • Conversion tracking

  • Campaign performance measurement

Preference Cookies:

  • Language and region settings

  • Display preferences

  • Personalization features

Your Cookie Choices

Browser Controls: Most browsers allow you to:

  • Block all cookies

  • Block third-party cookies only

  • Delete cookies after browsing

  • Receive notification before cookies are set

Opt-Out Tools:

Note: Blocking essential cookies may prevent you from using certain features of our website.

Third-Party Links and Services

Our website may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to those third parties.

We Are Not Responsible For:

  • Third-party privacy practices

  • Content on external websites

  • Data collection by third parties

  • Security of third-party services

We Recommend:

  • Review privacy policies of any third-party sites you visit

  • Exercise caution when providing information to third parties

  • Understand how third parties use your data

  • Contact third parties directly with privacy questions

Third-Party Privacy Practices

Vendor Privacy Policies: Once your information is shared with or sold to vendor partners, their use of your information is governed by their respective privacy policies. Wireless Dealer Group is not responsible for:

  • How vendors use, store, or protect your information

  • Vendor compliance with their own privacy policies

  • Third-party security breaches or data incidents

  • Vendors' sharing of your information with their partners

Your Rights with Vendors: You may have independent privacy rights with vendors who contact you, including:

  • Right to opt-out of their communications

  • Right to request deletion under applicable state laws

  • Right to file complaints with regulatory authorities

We Encourage You To:

  • Review privacy policies of vendors who contact you

  • Exercise your rights directly with vendors when needed

  • Report problematic vendor behavior to us at complaints@wirelessdealergroup.com

Our Vendor Requirements: While we cannot control vendor practices after data transfer, we contractually require vendors to:

  • Maintain their own compliant privacy policies

  • Implement reasonable security measures

  • Honor opt-out requests

  • Comply with applicable privacy laws

We may terminate vendors who demonstrate patterns of non-compliance, but cannot be held liable for their independent actions.

Children's Privacy

Wireless Dealer Group's services are designed for businesses and professionals. We do not knowingly collect personal information from individuals under the age of 18.

If we learn that we have collected personal information from someone under 18, we will delete that information promptly.

If you believe we have inadvertently collected information from a minor, please contact us at privacy@wirelessdealergroup.com.

International Data Transfers

Wireless Dealer Group is based in the United States and primarily serves the U.S. market. If you access our services from outside the United States:

  • Your information will be transferred to and processed in the United States

  • U.S. data protection laws may differ from those in your country

  • By using our services, you consent to the transfer of your information to the U.S.

We implement appropriate safeguards to protect your information during international transfers.

Changes to This Privacy Policy

Notification of Changes: We will notify you of material changes to this Privacy Policy:

  • Email notification: Sent to your registered email address at least 30 days before changes take effect

  • Website notice: Prominent banner on wirelessdealergroup.com

  • Account dashboard: In-app notification when you log in

  • Updated policy: Posted at wirelessdealergroup.com/privacy with "Last Updated" date

What Constitutes Material Changes:

  • Expanding categories of information collected

  • Adding new purposes for data use

  • Sharing data with new categories of third parties

  • Reducing your privacy rights or controls

  • Changes to data retention periods

  • Changes to security practices

Your Options: After notification of material changes:

  • Continue using services: Indicates acceptance of new terms

  • Opt-out of new practices: Contact us to limit how changes apply to you

  • Cancel membership: You may cancel if you disagree with changes

  • Exercise state rights: California and other state residents can exercise enhanced rights

Minor Changes: Non-material changes (typos, formatting, clarifications, contact information updates) may be made without advance notice. Check the "Last Updated" date regularly.

Contact Us

Privacy Questions and Requests

General Privacy Inquiries:

Specific Request Types

Do Not Sell Requests (California):

Data Access, Deletion, or Correction:

Security Concerns:

Vendor Complaints:

Appeals (Virginia, Colorado, Connecticut residents):

Mailing Address: Wireless Dealer Group
Attn: Privacy Officer
115 N Euclid Ave, Ste A
Ontario, CA 91762

Response Times

  • General inquiries: 5 business days

  • Do Not Sell requests: 15 business days

  • Data rights requests: 45 days (may extend to 90 days for complex requests)

  • Security incidents: Immediate acknowledgment, full response within 72 hours

Last Updated: January 16, 2026
Effective Date: January 16, 2026

END OF PRIVACY POLICY

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