WIRELESS DEALER GROUP

Terms of Service & Privacy Policy

Effective Date: April 24, 2026

wirelessdealergroup.com

 

 

Welcome to Wireless Dealer Group ("WDG," "we," "us," or "our"). By accessing or using our website, platform, membership program, vendor directory, or lead services (collectively, the "Platform"), you agree to be bound by these Terms of Service and Privacy Policy. Please read them carefully before using any part of the Platform.

If you do not agree to these terms, do not use the Platform.

 

 

SECTION 1: WHO WE ARE

Wireless Dealer Group is a B2B professional community platform serving independent wireless dealers, vendors, master agents, distributors, and industry professionals. We operate as part of The Group Holdings portfolio of professional community platforms.

Our Platform connects wireless industry professionals with vendors, training resources, business tools, and an AI-powered assistant — all designed to help members build better businesses.

 

 

SECTION 2: MEMBERSHIP TERMS

2.1 Membership Eligibility

WDG membership is available to individuals and businesses operating in or entering the wireless retail and dealer industry. By registering, you represent that:

• You are at least 18 years of age

• You have the legal authority to enter into these terms on behalf of yourself or your business

• All information you provide during registration and verification is accurate and complete

• You will maintain the accuracy of your information throughout your membership

 

2.2 Membership Tiers

WDG offers the following membership tiers:

• Free — community access and limited platform features

• Pro — $29/month — full platform access including vendor directory, AI assistant, account manager access, and training library

• Elite — $59/month — everything in Pro plus unlimited AI queries, priority account manager access, and exclusive features

Membership fees are billed monthly or annually as selected at signup. Annual memberships are billed in full at the beginning of each billing cycle.

 

2.3 Member Verification and Tiers

WDG operates a three-tier verification system for members:

• Tier 1 Operating — active commercial location, verified carrier contracts, confirmed business operations

• Tier 2 Buildout — location secured, business in development phase

• Tier 3 Planning — exploratory phase, no location secured

Verification tier determines access to vendor directory categories and lead program eligibility. WDG reserves the right to update member verification status at any time based on submitted information.

 

2.4 Cancellation and Refunds

Monthly memberships may be cancelled at any time. Cancellation takes effect at the end of the current billing period. Annual memberships are non-refundable after the first 30 days. WDG reserves the right to cancel or suspend membership for violation of these terms.

 

 

SECTION 3: THE WDG LEAD PROGRAM

3.1 What the Lead Program Is

The WDG Lead Program connects verified member dealers with verified vendor partners for business opportunities. By submitting a Dealer Application or completing the Dealer Verification process on our Platform, you participate in the Lead Program and agree to the terms of this section.

 

3.2 Lead Sharing Consent — IMPORTANT

BY SUBMITTING A DEALER APPLICATION OR VERIFICATION FORM ON THE WDG PLATFORM, YOU PROVIDE YOUR PRIOR EXPRESS WRITTEN CONSENT to Wireless Dealer Group and up to five (5) verified vendor partners in your requested categories to contact you using the information you have provided, including:

• Telephone calls, including automated and prerecorded calls

• Text messages, including SMS and MMS

• Email communications

This contact may be for the purpose of discussing wireless dealer business opportunities, products, services, and related business matters relevant to your application or verification.

You understand and agree that:

• Up to five (5) verified WDG vendors in your requested category may receive your application information

• You may be contacted by these vendors within 72 hours of your application or verification submission

• Vendors who contact you have agreed to WDG's Vendor Conduct Standards described in Section 4

• This consent is not a condition of membership or any purchase

• You may opt out at any time as described in Section 3.3

 

3.3 Opting Out of the Lead Program

You may opt out of vendor contacts at any time through any of the following methods:

• Reply STOP to any text message from WDG or a WDG vendor partner

• Click the unsubscribe link in any email from WDG or a WDG vendor partner

• Email us at dealers@wirelessdealergroup.com with your opt-out request

• Update your Lead Preferences in your member dashboard

Opt-out requests will be processed within 10 business days. Note that opting out of the Lead Program does not cancel your membership.

 

3.4 Lead Types

The WDG Lead Program operates with the following lead types:

• Phone Call Leads — calls routed through WDG tracked numbers to vendor partners

• Dealer Application Leads — structured applications submitted by members expressing interest in a specific vendor relationship, reviewed and introduced by WDG account managers

• Verified Member Leads — leads from Tier 1 verified operating members, introduced by WDG account managers

 

3.5 Lead Program Delivery

WDG uses a bid-based routing system to match dealer leads with vendor partners. Multiple vendors in the same category may receive the same lead at staggered delivery intervals. WDG does not guarantee that any specific vendor will contact you, or that any vendor introduction will result in a business relationship.

 

3.6 Lead Program Eligibility by Membership Tier

• Standard vendor tier — phone call leads in one listed category only

• Preferred vendor tier — phone call leads and dealer application leads in up to five categories

• Premium vendor tier — phone call leads and dealer application leads in unlimited categories

 

 

SECTION 4: VENDOR TERMS

4.1 Vendor Eligibility

Vendors must be legitimate businesses operating in the wireless dealer industry or providing services relevant to wireless dealers. WDG reserves the right to reject any vendor application at our sole discretion.

 

4.2 Vendor Listing Tiers

WDG offers four vendor listing tiers:

• Listed — $0/month — company name only, basic directory presence

• Standard — $49/month — logo, website, one category, tracked phone number, phone call lead access

• Preferred — $99/month — full contact display, five categories, all lead types, advertising access

• Premium — $199/month — unlimited categories, dedicated profile page, top placement, included email blast, full analytics, dedicated account manager

 

4.3 Vendor Verification

All paid vendor tiers are subject to WDG verification. Verification confirms vendor legitimacy, reviews credentials, and awards the appropriate WDG Verified badge. Verification is included at no additional cost with all paid listing tiers.

 

4.4 Vendor Conduct Standards

All vendors participating in the WDG Lead Program agree to the following conduct standards:

• Respond to all received leads within the delivery window — immediate for highest bid, 24-48 hours for second tier, 48-72 hours for third tier

• Contact members only through the methods specified in their consent — phone, email, or text as applicable

• Contact members no more than once per day per vendor during the initial outreach period

• Identify yourself as a WDG vendor partner in every initial contact — "I'm reaching out through Wireless Dealer Group"

• Honor all STOP requests for text messages immediately and permanently

• Honor all unsubscribe requests for email immediately and permanently

• Never sell, share, or transfer member contact information to any third party outside the WDG network

• Never disparage competing vendors to WDG members

• Report lead outcomes to WDG within 30 days of receiving a lead

Vendors who violate these conduct standards are subject to immediate suspension from the Lead Program, removal from the directory, and forfeiture of any remaining lead credit balance without refund.

 

4.5 Vendor Lead Billing

Vendor lead fees are charged per qualifying lead based on category, lead type, member tier, and bid amount. Vendors maintain a prepaid lead credit balance from which lead fees are automatically deducted upon lead delivery. Monthly listing fees are charged separately from lead fees.

WDG uses call tracking technology to capture and verify phone call leads. A call must exceed the minimum duration threshold for the relevant category to qualify for billing. WDG reserves the right to adjust duration thresholds at any time with notice to vendors.

 

4.6 The WDG Auction System

WDG operates a blind bid auction system for dealer application leads. Vendors set standing bids per category. When a qualifying lead enters a category, WDG routes it to the top bidders at staggered delivery intervals. All bids are blind — vendors cannot see competitor bids. Each vendor is charged their own bid amount upon lead delivery. WDG sets minimum bid floors per category which are subject to change with notice.

 

 

SECTION 5: PLATFORM RULES AND ACCEPTABLE USE

5.1 Member Responsibilities

As a WDG member you agree to:

• Provide accurate and truthful information at all times

• Keep your account credentials confidential and not share login access

• Use the Platform only for lawful business purposes

• Treat other members and vendors with professional respect

• Not engage in spam, harassment, or predatory business practices through the Platform

• Not scrape, copy, or redistribute WDG content, directory data, or member information

 

5.2 Prohibited Activities

The following activities are strictly prohibited on the WDG Platform:

• Submitting false or misleading information in any application or form

• Creating multiple accounts for the same individual or business

• Circumventing membership tiers to access restricted content

• Using the Platform to promote illegal products or services

• Attempting to contact vendors outside of the WDG platform to avoid lead fees

• Attempting to recruit WDG members away from the Platform for competing services

• Using automated tools to scrape or harvest Platform data

 

5.3 Content Standards

All content submitted to the Platform including profile information, forum posts, reviews, and community contributions must be accurate, professional, and relevant to the wireless dealer industry. WDG reserves the right to remove any content that violates these standards without notice.

 

 

SECTION 6: PRIVACY POLICY

6.1 Information We Collect

WDG collects the following categories of information:

• Identity information — name, company name, employee ID, partner ID

• Contact information — phone number, mobile number, store phone, email address, mailing address

• Business information — business type, carriers sold, master agent relationships, services offered, years in business, social media presence

• Location information — business address, Google Maps URL, location type

• Verification information — verification status, business questionnaire responses, carrier contracts

• Usage information — platform activity, page views, feature usage, login history

• Communication information — call recordings through WDG tracked numbers, email interactions, form submissions

 

6.2 How We Use Your Information

WDG uses collected information for the following purposes:

• Operating and improving the Platform

• Verifying member identity and business status

• Assigning and updating member verification tier

• Matching members with relevant vendor partners through the Lead Program

• Routing dealer application leads to eligible vendors through the auction system

• Providing account manager services and monthly member check-ins

• Sending platform communications, updates, and marketing materials

• Analyzing platform performance and member engagement

• Complying with legal obligations

 

6.3 Information Sharing — The Lead Program

WDG shares member information with verified vendor partners as part of the Lead Program, subject to member consent provided through the dealer application and verification forms. Specifically:

• Dealer application information — including contact details, business type, carrier relationships, and business profile — may be shared with up to five verified vendors in the member's requested categories

• Verified member profile data — including verification tier, business information, and contact details — may be used to generate verified member leads shared with eligible vendors

• Phone call data — including call duration and connection status — is captured through WDG tracking numbers and used for billing and quality purposes

WDG does not sell member personal information to third parties outside the WDG vendor network. WDG does not share member information with vendors who have not agreed to WDG's Vendor Conduct Standards.

 

6.4 Information Sharing — Other Parties

WDG may share information with:

• Service providers who assist in operating the Platform, including hosting, email, CRM, and call tracking providers

• Legal and compliance authorities when required by law or valid legal process

• Successor entities in the event of a merger, acquisition, or sale of WDG assets

 

6.5 Data Retention

WDG retains member information for the duration of active membership and for up to three years following membership termination, unless a longer retention period is required by law. Call recordings are retained for 12 months. Lead delivery records are retained for 36 months for billing and compliance purposes.

 

6.6 Your Data Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access — request a copy of the personal information WDG holds about you

• Correction — request correction of inaccurate or incomplete information

• Deletion — request deletion of your personal information, subject to legal retention requirements

• Opt-out of lead sharing — withdraw consent for your information to be shared with vendor partners

• Opt-out of marketing communications — unsubscribe from WDG marketing emails and texts

To exercise any of these rights, contact us at dealers@wirelessdealergroup.com. We will respond to verified requests within 30 days.

 

6.7 California Privacy Rights — CCPA

California residents have additional rights under the California Consumer Privacy Act (CCPA). WDG does not sell personal information as defined under CCPA. California residents may request disclosure of personal information collected, used, or shared in the preceding 12 months by contacting dealers@wirelessdealergroup.com.

 

6.8 Security

WDG implements reasonable technical and organizational measures to protect member information from unauthorized access, disclosure, or loss. However, no data transmission or storage system is guaranteed to be 100% secure. Members are responsible for maintaining the security of their account credentials.

 

 

SECTION 7: INTELLECTUAL PROPERTY

All content on the WDG Platform including text, graphics, logos, directory data, training materials, tools, AI responses, and software is the property of Wireless Dealer Group or its licensors and is protected by applicable intellectual property laws.

Members may not reproduce, distribute, modify, or create derivative works from WDG content without express written permission. The WDG name, logo, and Verified badges are trademarks of Wireless Dealer Group and may not be used without authorization.

 

 

SECTION 8: DISCLAIMERS AND LIMITATIONS OF LIABILITY

8.1 Platform Disclaimer

THE WDG PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WDG DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM HARMFUL COMPONENTS.

 

8.2 Vendor Relationships

WDG facilitates connections between members and vendors but is not a party to any agreement entered into between members and vendor partners. WDG does not guarantee the quality, legality, or suitability of any vendor service or product. Members engage with vendors at their own risk.

 

8.3 Lead Program Disclaimer

WDG does not guarantee that any lead will result in a business relationship, vendor approval, or any specific business outcome. Lead quality and conversion are subject to member qualifications, vendor requirements, and market conditions outside WDG's control.

 

8.4 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WDG'S TOTAL LIABILITY TO ANY MEMBER OR VENDOR FOR ANY CLAIM ARISING FROM USE OF THE PLATFORM SHALL NOT EXCEED THE TOTAL FEES PAID BY THAT PARTY TO WDG IN THE THREE MONTHS PRECEDING THE CLAIM. WDG SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.

 

 

SECTION 9: DISPUTE RESOLUTION

Any dispute arising from these terms or the WDG Platform shall first be subject to good faith negotiation between the parties. If negotiation fails within 30 days, disputes shall be resolved through binding arbitration under the American Arbitration Association Commercial Arbitration Rules. Arbitration shall be conducted in [Your County], [Your State]. Class action lawsuits and class arbitrations are waived to the fullest extent permitted by law.

 

 

SECTION 10: GOVERNING LAW

These terms are governed by the laws of the State of [Your State] without regard to conflict of law principles. Any legal proceedings not subject to arbitration shall be brought exclusively in the courts of [Your County], [Your State].

 

 

SECTION 11: CHANGES TO THESE TERMS

WDG reserves the right to update these Terms of Service and Privacy Policy at any time. Material changes will be communicated to active members via email at least 30 days before the effective date. Continued use of the Platform after the effective date constitutes acceptance of the updated terms. The current version of these terms is always available at wirelessdealergroup.com/terms.

 

 

SECTION 12: CONTACT INFORMATION

For questions about these terms, to exercise your data rights, or to report a violation:

 

Wireless Dealer Group

Email: dealers@wirelessdealergroup.com

Website: wirelessdealergroup.com

Opt-Out: Reply STOP to any text or click unsubscribe in any email

 

 

BY USING THE WDG PLATFORM YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD,

AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE AND PRIVACY POLICY.

Last Updated: April 24, 2026