WIRELESS DEALER GROUP TERMS AND CONDITIONS
Last Updated: January 16, 2026
Effective Date: January 16, 2026
1. Acceptance of Terms
Welcome to Wireless Dealer Group ("WDG," "we," "us," or "our"). These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and Wireless Dealer Group governing your access to and use of our website at wirelessdealergroup.com, our services, platform, and any related applications (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our Services.
1.1 Modifications to Terms
WDG reserves the right to modify, update, or change these Terms at any time. We will notify you of material changes by:
Email notification to your registered email address at least 30 days before changes take effect
Prominent notice on our website
In-app notification when you log in
Your continued use of the Services after the effective date of any changes constitutes your acceptance of the modified Terms.
1.2 Additional Terms
Certain Services may be subject to additional terms and conditions specified by WDG. Those additional terms are incorporated into these Terms by reference.
2. Eligibility
2.1 Age and Authority
You must be at least 18 years of age to use our Services. By using our Services, you represent and warrant that:
You are at least 18 years old
You have the legal authority to enter into these Terms
If representing a business, you have the authority to bind that business to these Terms
You are not prohibited from using our Services under applicable law
2.2 Geographic Restrictions
Our Services are primarily intended for users located in the United States. We make no representation that our Services are appropriate or available for use in other locations.
3. Account Registration and Security
3.1 Account Creation
To access certain features of our Services, you must create an account. When creating an account, you agree to:
Provide accurate, current, and complete information
Maintain and promptly update your account information
Maintain the security of your account credentials
Accept responsibility for all activities that occur under your account
3.2 Account Types
WDG offers two types of accounts:
Dealer Accounts: For wireless retail dealers seeking vendor connections, resources, and tools
Vendor Accounts: For companies providing products or services to wireless dealers
3.3 Account Security
You are responsible for:
Safeguarding your password and account credentials
All activities that occur under your account
Notifying WDG immediately of any unauthorized access or security breach
WDG is not liable for any loss or damage arising from your failure to maintain account security.
3.4 One Account Per Business
Each business entity may maintain only one active account. Creating multiple accounts for the same business without WDG's written permission is prohibited and may result in termination of all accounts.
4. Membership Plans and Pricing
4.1 Dealer Membership Plans
WDG offers three membership tiers for dealers:
Free Membership - $0/month
Access:
Wholesale Directory
Phone Finder
Article library access
Forum/Group access
Dealer Link Dashboard
MVNO/Carrier Guides
Podcast
Tools:
MVNO Coverage Map
Port-out guide
Device compatibility lookup
Phone Profit Calculator
APN Configuration Tool
Store Open/Close Checklists
MVNO/Carrier Contact Information
Customer intake form template
Pro Membership - $29/month
Includes all Free Membership features plus:
Additional Access:
Basic carrier plan comparison
Check Vendors Accreditation
Vendor Discounts
Dealer Badge Window Cling
Member Only Monthly Q&A
Deal sharing board - Time-sensitive vendor deals
Membership Welcome Packet
Additional Tools:
Carrier promotion calendar
Contract templates
Google review request templates
Email marketing templates
SMS marketing scripts
MVNO comparison database
Commission calculator
Break-even analysis tool
Profit margin calculator
Lease vs buy calculator
Monthly performance dashboard
Employee scheduling template
Employee performance tracker
New employee onboarding checklist
Incident report forms
Loyalty program template
Google My Business optimization guide
Referral program kit
Return/refund policy templates
Customer database template
Troubleshooting flowcharts
Vendor comparison tool
Privacy policy generator
Social media content calendar
Customer satisfaction survey templates
Inventory valuation tracker
Carrier activation guides
Full carrier plan comparison
Premier Membership - $99/month
Includes all Pro Membership features plus:
Additional Access:
Compliance and Risk Alerts
Theft trend alerts
Member Only Access to Premium Repair Guides
Member Only Access to Premium Videos
Free Access to all WDG Conferences/Expos
Live & On-Demand Webinars
Dedicated Support 24/7
Dealer Education Lives
Dealer Education Online Classes
Employee Training Online Course
Additional Tools:
Multi-store management dashboard
Employee commission automation
Second location feasibility calculator
Franchise operations manual
Acquisition due diligence checklist
Expansion funding guide
Sales objection handbook
Product knowledge quizzes
Marketing ROI tracker
Advanced loyalty program
Custom marketing campaign builder
Video marketing templates
Repair ticket system
Store signage design templates
Inventory reorder alerts
Advanced repair diagnostics
Customer lifetime value calculator
Appointment scheduler integration
Local partnership scripts
4.2 Vendor Membership Plans
WDG offers four membership tiers for vendors:
Free - $0/month
Directory Listing:
Company Name only
Listed in 1 category
Standard - $25/month or $240/year
Directory Listing:
Company Name
Phone Number
Listed in 1 category
Verification Tag
Premium Categories access
Charged - $99/month or $960/year
Directory Listing:
Company Name
Phone Number
Company Logo
Website
Listed in up to 5 categories
Verification Tag
Premium Categories access
Additional Features:
Dedicated Company Profile Page
Business Information display
Hours of operation
Social media links
Location Map
Cover Photo
Direct Link to website
Ability to Purchase Dealer Leads
Super Charged - $199/month or $1,990/year
Directory Listing:
Company Name
Phone Number
Company Logo
Website
Listed in UNLIMITED categories
Listing shown in top half of directory
Highlighted Listing
Premium Verification Tag
Social media links
Additional Features:
Dedicated Company Profile Page
Business Information display
Hours of operation
Social media links
Location Map
Cover Photo
Direct Link to website
Monthly Email Blast to dealer base
Ability to Purchase Dealer Leads at Discounted Rates
4.3 Lead Pricing
Charged and Super Charged vendors may purchase dealer leads at the following rates:
Charged Package Pricing:
CategoryPrice per Lead
Post Paid Master Agent (Verizon, AT&T, T-Mobile, Xfinity)$150.00
Pre Paid Master Agent (Metro, Cricket, Boost, Total)$85.00
Pre Paid Master Agent (Other MVNOs)$30.00-$60.00
Lifeline Wireless Master Agent$60.00
Internet Master Agents$150.00
TV Master Agents$150.00
Repair Parts/Equipment$60.00
Repair Services$35.00
Products (Accessories, Phones)$60.00
Business Services$35.00-$60.00
Marketing Services$15.00-$60.00
Other Categories$15.00-$60.00
Super Charged Package Pricing: All lead prices discounted by approximately 15-20% from Charged Package rates.
Complete pricing schedule available at: wirelessdealergroup.com/lead-pricing
4.4 Billing and Payment
Monthly Subscriptions:
Billed monthly on the anniversary date of your subscription
Payment via credit card or approved payment method
Automatic renewal unless cancelled with 15 days notice
Annual Subscriptions:
Billed annually on the anniversary date of your subscription
Payment via credit card or approved payment method
Automatic renewal unless cancelled with 15 days notice
Lead Purchases:
Charged immediately upon purchase
Payment via credit card on file
All lead sales are final (see Section 4.6 for credit policy)
4.5 Price Changes
WDG reserves the right to change membership fees and lead pricing at any time. We will provide at least 30 days notice of any price increases. Continued use of the Services after a price increase takes effect constitutes acceptance of the new pricing.
4.6 Refund Policy
Monthly Subscriptions:
No refunds for monthly subscriptions once the billing period has started
Cancellations take effect at the end of the current billing period
You retain access to paid features through the end of the paid period
Annual Subscriptions:
No refunds for annual subscriptions
Cancellations take effect at the end of the annual term
You retain access to paid features through the end of the paid period
Lead Purchases:
All lead sales are final
Exception: If dealer contact information is inaccurate or invalid, WDG will issue a credit to your account for a replacement lead
To request a credit, contact vendors@wirelessdealergroup.com within 7 days of purchase with evidence of invalid information
Credits are issued at WDG's sole discretion after verification
Credits are non-refundable and may only be used for future lead purchases
Promotional Periods:
Refunds during promotional or trial periods are subject to the specific terms of the promotion
4.7 Cancellation Policy
How to Cancel:
Dealers: Email dealers@wirelessdealergroup.com or call 833-833-2893
Vendors: Email vendors@wirelessdealergroup.com or call 833-833-2893
Must provide 15 days notice prior to next billing date
Cancellation takes effect:
At the end of the current billing period (monthly or annual)
You retain access to paid features through the end of the paid period
Automatic renewal is disabled
After Cancellation:
Dealer accounts: Reverts to Free Membership
Vendor accounts: Reverts to Free Listing
All downloaded materials and resources are for your continued use
Access to member-only areas ceases at end of billing period
4.8 Non-Payment and Suspension
If payment fails:
WDG will attempt to process payment up to 3 times
Email notification sent after each failed attempt
After 3 failed attempts, account is automatically downgraded:
Dealers: Downgraded to Free Membership
Vendors: Downgraded to Free Listing
No grace period for continued access to paid features
Outstanding balances must be paid before upgrading again
Past due accounts:
WDG reserves the right to suspend or terminate accounts with past due balances
Collection costs and legal fees may be added to outstanding balances
Accounts may be referred to collection agencies
5. Use of Services
5.1 Permitted Uses
You may use our Services for lawful business purposes, including:
Accessing resources, tools, and educational materials
Connecting with vendors or dealers in the wireless retail industry
Purchasing or receiving dealer leads (if eligible)
Participating in forums, groups, and community features
Attending webinars, conferences, and events
5.2 Prohibited Uses
You may NOT use our Services to:
Illegal Activities:
Violate any local, state, federal, or international law
Engage in fraudulent, deceptive, or misleading practices
Violate intellectual property rights of WDG or third parties
Harmful Activities:
Upload, post, or transmit viruses, malware, or malicious code
Attempt to gain unauthorized access to our systems or other user accounts
Interfere with or disrupt the Services or servers
Use automated scripts, bots, or scrapers to access or collect data
Abuse and Harassment:
Harass, abuse, threaten, or intimidate other users
Post defamatory, obscene, or offensive content
Spam or send unsolicited communications to other users
Impersonate any person or entity
Misuse of Information:
Share, sell, or distribute dealer leads to unauthorized third parties (vendors only)
Use dealer information for purposes other than legitimate business outreach
Scrape or harvest user data from the platform
Reverse engineer or attempt to extract source code from our Services
TCPA and Marketing Violations (Vendors):
Contact dealers without proper consent
Violate the Telephone Consumer Protection Act (TCPA)
Violate CAN-SPAM Act or other telecommunications regulations
Fail to honor dealer opt-out requests
Use deceptive or misleading marketing practices
5.3 Vendor Obligations
Vendors who purchase dealer leads agree to:
Comply with all applicable laws, including TCPA, CAN-SPAM, and state privacy laws
Use dealer information solely for legitimate business purposes
Honor opt-out requests immediately
Not share, sell, or transfer dealer information to third parties
Maintain reasonable data security measures
Report any data breaches within 24 hours
See Section 11 (Vendor-Specific Terms) for complete vendor obligations.
5.4 User Content
Your Content:
You retain ownership of any content you post, upload, or submit to our Services ("User Content")
You grant WDG a worldwide, non-exclusive, royalty-free license to use, display, reproduce, and distribute your User Content in connection with operating and promoting our Services
You represent and warrant that you have all rights necessary to grant this license
Prohibited Content: You may not post or upload:
Copyrighted material without permission
Trade secrets or confidential information of others
Content that violates privacy rights
Spam, advertisements, or promotional material (except in designated areas)
Malicious code or links to malicious sites
Content Moderation:
WDG reserves the right to remove any User Content that violates these Terms
WDG is not obligated to monitor User Content but may do so
WDG may remove content without notice or explanation
5.5 Dealer Community Standards
When participating in forums, groups, or community features:
Be respectful and professional
Stay on topic and contribute meaningfully
Do not spam or post excessive self-promotion
Respect confidentiality of other dealers' business information
Report violations to dealers@wirelessdealergroup.com
6. Intellectual Property Rights
6.1 WDG Ownership
All content, features, and functionality of our Services, including but not limited to:
Text, graphics, logos, icons, images, audio, video
Software, code, and technology
Compilations, databases, and data structures
Tools, templates, calculators, and resources
"Wireless Dealer Group," "WDG," and related trademarks
are owned by Wireless Dealer Group or its licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
6.2 Limited License
WDG grants you a limited, non-exclusive, non-transferable, revocable license to:
Access and use the Services for your personal or internal business use
Download and use tools, templates, and resources provided with your membership
Display your membership badge or verification tag (if applicable)
This license does NOT permit you to:
Modify, copy, distribute, transmit, display, reproduce, or create derivative works
Reverse engineer, decompile, or disassemble any software
Remove or modify any copyright, trademark, or proprietary notices
Use our trademarks without written permission
Frame or mirror any content from our Services
Use our Services to develop competing products or services
6.3 Trademarks
"Wireless Dealer Group," "WDG," and related logos are trademarks of Wireless Dealer Group. You may not use our trademarks without prior written consent, except to accurately reference your membership status.
6.4 DMCA and Copyright Infringement
WDG respects intellectual property rights. If you believe content on our Services infringes your copyright, please contact:
Copyright Agent: Wireless Dealer Group
Attn: DMCA Agent
115 N Euclid Ave, Ste A
Ontario, CA 91762
Email: legal@wirelessdealergroup.com
Your notice must include:
Identification of the copyrighted work
Identification of the infringing material
Your contact information
A statement of good faith belief
A statement under penalty of perjury that the information is accurate
Your physical or electronic signature
7. Privacy and Data Protection
7.1 Privacy Policy
Your use of our Services is also governed by our Privacy Policy, available at wirelessdealergroup.com/privacy, which is incorporated into these Terms by reference.
7.2 Data Collection and Use
By using our Services, you acknowledge and agree that:
WDG collects and processes your personal information as described in our Privacy Policy
Dealer information may be shared with or sold to vendor partners
You have reviewed and understand our data practices
7.3 Data Sharing with Vendors
For Dealers: If you create a dealer account, your business contact information may be:
Shared with Free and Standard tier vendors through directory listings
Sold to Charged and Super Charged vendors as paid leads
Used by vendors to contact you about business opportunities
Your Rights:
California residents: Opt-out of sale at wirelessdealergroup.com/privacy-request
All users: Opt-out of marketing communications at any time
See our Privacy Policy for complete information on your rights
7.4 Data Security
WDG implements reasonable security measures to protect your information. However, no system is completely secure. You acknowledge that:
WDG cannot guarantee absolute security
You use our Services at your own risk
You are responsible for maintaining the security of your account
8. Lead Generation Services
8.1 How Leads Work
For Vendors (Charged and Super Charged tiers only):
Vendors may purchase dealer leads based on service categories
Each lead includes dealer business contact information
Leads are delivered immediately upon purchase
Lead pricing varies by category (see Section 4.3)
For Dealers:
Dealer information may be provided to vendors as paid leads
Dealers may receive contact from multiple vendors
Dealers may opt-out of lead sales (California residents) or marketing communications (all users)
8.2 Lead Quality and Accuracy
WDG's Responsibilities:
Make reasonable efforts to maintain accurate dealer information
Provide dealer information as provided to us by dealers
Issue credits for demonstrably inaccurate or invalid contact information
WDG Does NOT Guarantee:
Lead quality, responsiveness, or conversion rates
That dealer information is current or accurate
That dealers are actively seeking vendor services
That dealers will respond to vendor outreach
8.3 Lead Credits
If you receive inaccurate dealer contact information:
Contact vendors@wirelessdealergroup.com within 7 days of purchase
Provide evidence of inaccuracy (bounced email, disconnected number, etc.)
WDG will investigate and issue a credit at our discretion
Credits are account credits only (non-refundable)
Credits may be used for future lead purchases
Not eligible for credits:
Dealer does not respond to your contact
Dealer is not interested in your services
Dealer has opted out after you purchased the lead
You contacted dealer improperly or violated TCPA
8.4 Exclusive vs. Non-Exclusive Leads
All leads are non-exclusive unless otherwise specified.
Multiple vendors may purchase the same dealer lead
WDG does not limit the number of vendors who may contact a dealer
Premium/exclusive leads may be offered in the future with different terms
8.5 Vendor Use of Leads
Vendors who purchase leads agree to:
Use dealer information only for legitimate business outreach
Comply with TCPA, CAN-SPAM, and all applicable laws
Honor opt-out requests immediately
Not share, sell, or transfer leads to third parties
Maintain confidentiality and security of dealer information
Violation of these terms may result in:
Immediate account termination
Forfeiture of unused lead credits
Liability for damages
Reporting to regulatory authorities
9. Third-Party Services and Links
9.1 Third-Party Content
Our Services may contain links to third-party websites, services, or resources, including:
Vendor websites and contact information
Partner services and integrations
Educational resources and articles
Advertising and promotional content
9.2 No Endorsement
WDG does NOT:
Endorse or guarantee third-party products, services, or content
Control or review third-party websites
Assume responsibility for third-party actions or content
Warrant the accuracy of third-party information
9.3 Third-Party Terms
Your interactions with third parties are governed by their terms and conditions and privacy policies. WDG is not a party to those agreements and has no liability for third-party actions.
9.4 Vendor-Dealer Relationships
WDG's Role:
WDG operates as a marketplace platform connecting vendors and dealers
WDG facilitates introductions and information exchange
WDG is NOT a party to any transactions or agreements between vendors and dealers
Your Responsibility:
Conduct your own due diligence before engaging with vendors or dealers
Verify credentials, references, and business legitimacy
Negotiate your own terms, pricing, and agreements
Resolve disputes directly with the other party
WDG is NOT liable for:
Quality, safety, or legality of vendor products/services
Vendor performance or fulfillment
Dealer payment or creditworthiness
Fraud, misrepresentation, or misconduct by either party
Disputes, damages, or losses arising from vendor-dealer relationships
10. Disclaimers and Limitations of Liability
10.1 Service "AS IS"
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
WDG DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
Warranties of merchantability, fitness for a particular purpose, and non-infringement
Warranties regarding accuracy, reliability, or completeness of content
Warranties regarding uninterrupted or error-free service
Warranties regarding security or freedom from viruses
10.2 No Guarantee of Results
WDG DOES NOT GUARANTEE:
Lead quality, accuracy, or responsiveness
That tools, calculators, or resources will produce specific results
That you will achieve any particular financial outcome
That vendors or dealers will meet your expectations
Platform uptime, availability, or performance
Compatibility with your systems or devices
10.3 User Responsibility
You acknowledge and agree that:
You use our Services at your own risk
You are solely responsible for your business decisions
You should conduct independent research and due diligence
You should consult with professionals (lawyers, accountants, etc.) as needed
WDG's tools and resources are educational only, not professional advice
10.4 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WDG AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR:
Indirect Damages:
Indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, or business opportunities
Business interruption or loss of goodwill
Cost of substitute services
Direct Damages:
In no event shall WDG's total liability exceed the amount you paid to WDG in the 12 months preceding the claim, or $100, whichever is greater
Excluded Claims: This limitation applies to all claims, including:
Breach of contract
Breach of warranty
Negligence
Strict liability
Misrepresentation
Any other legal theory
Regardless of:
Whether WDG was advised of the possibility of damages
Whether any remedy fails of its essential purpose
10.5 Exceptions
Some jurisdictions do not allow limitation of certain warranties or liability. In those jurisdictions, WDG's liability is limited to the maximum extent permitted by law.
10.6 Third-Party Claims
WDG is not liable for:
Actions, omissions, or misconduct of vendors, dealers, or other users
Products, services, or content provided by third parties
Violations of law or your rights by third parties
Disputes between users
11. Vendor-Specific Terms
The following terms apply specifically to vendor accounts:
11.1 Vendor Agreement Incorporation
All vendors must execute and comply with WDG's Vendor Agreement, which includes detailed requirements for:
TCPA and CAN-SPAM compliance
Data security and breach notification
Communication standards and opt-out procedures
Recordkeeping and audit rights
Indemnification obligations
The Vendor Agreement is incorporated into these Terms by reference.
11.2 Regulatory Compliance
Vendors must comply with all applicable laws and regulations, including:
Telephone Consumer Protection Act (TCPA):
Obtain proper consent before making autodialed or prerecorded calls/texts
Maintain Do Not Call list compliance
Honor opt-out requests immediately
Call only during permitted hours (8 AM - 9 PM local time)
Display accurate caller ID
CAN-SPAM Act:
Include accurate "From" information
Use truthful subject lines
Identify messages as advertisements
Include valid physical address
Provide clear opt-out mechanism
Honor opt-outs within 10 business days
State Privacy Laws (CCPA, VCDPA, etc.):
Honor dealer privacy rights requests
Implement reasonable data security
Report data breaches as required
Comply with opt-out of sale requests
11.3 Marketing and Communication Standards
Vendors must:
Clearly identify themselves in all communications
Provide accurate contact information
Not use deceptive or misleading practices
Limit contact frequency to reasonable levels
Document all consents and opt-outs
Vendors must NOT:
Use misleading caller ID or "From" information
Make false claims about products/services
Contact dealers who have opted out
Share dealer information with third parties without consent
Use information for purposes other than legitimate business outreach
11.4 Lead Usage Restrictions
Permitted Uses:
Contacting dealers about relevant products/services
Sending quotes, proposals, and service information
Following up on previous communications
Providing requested information
Prohibited Uses:
Selling or transferring leads to other companies
Using leads for purposes unrelated to your business
Sharing leads with affiliates or partners without authorization
Combining leads with other databases for resale
Using leads after account termination (except as legally required)
11.5 Vendor Obligations
Data Security:
Implement reasonable security measures to protect dealer information
Encrypt sensitive data in transit and at rest
Limit employee access to need-to-know basis
Report any data breaches within 24 hours to security@wirelessdealergroup.com
Recordkeeping:
Maintain records of all dealer communications for 5 years
Document all opt-out requests
Maintain Do Not Call list scrubbing records
Provide records to WDG upon request for compliance audits
Complaint Handling:
Respond to dealer complaints within 48 hours
Provide WDG with copies of complaints and responses
Take immediate corrective action when necessary
Cooperate with WDG investigations
11.6 Verification and Accreditation
Verification Tags:
Standard and Charged vendors receive a basic Verification Tag
Super Charged vendors receive a Premium Verification Tag
Verification indicates WDG has confirmed basic business information
Verification does NOT constitute endorsement or guarantee of quality
WDG Verification Process:
Business license and registration verification
Tax ID/EIN verification
Reference checks (when applicable)
Ongoing monitoring of complaints and compliance
Verification may be revoked if:
Business information is found to be inaccurate
Pattern of dealer complaints emerges
Violations of Terms or Vendor Agreement occur
Business license or registration lapses
11.7 Vendor Categories
Standard and Premium Categories:
Some categories are designated as "Standard" (available to all paid vendors)
Some categories are designated as "Premium" (Super Charged only)
Category assignments determined by WDG based on dealer demand and market factors
WDG may change category designations with 30 days notice
Category Restrictions:
Vendors must accurately represent their services
Cannot list in categories unrelated to actual services offered
WDG may remove vendors from categories for misrepresentation
11.8 Directory Listing Standards
All Vendor Listings Must:
Contain accurate, current business information
Use professional language and presentation
Comply with content guidelines (no spam, offensive content, etc.)
Include valid contact information
WDG Reserves the Right To:
Edit or remove listings that violate standards
Change listing display order or prominence
Remove outdated or inactive vendors
Modify directory structure and organization
12. Termination
12.1 Termination by You
You may terminate your account at any time by:
Emailing dealers@wirelessdealergroup.com or vendors@wirelessdealergroup.com
Calling 833-833-2893 (M-F, 9 AM - 5 PM PST)
Using account cancellation feature (if available)
Cancellation requires 15 days notice prior to next billing date and takes effect at the end of the current billing period.
12.2 Termination by WDG
WDG may suspend or terminate your account immediately if:
For All Users:
You violate these Terms or any WDG policy
You engage in fraudulent or illegal activity
Your account has been inactive for 2+ years
You fail to pay amounts due
You create multiple accounts without authorization
You provide false or misleading information
You harass, abuse, or threaten other users
You attempt to compromise security or access unauthorized data
For Vendors Specifically:
You violate TCPA, CAN-SPAM, or other telecommunications laws
You receive excessive dealer complaints
You share, sell, or misuse dealer leads
You fail to honor dealer opt-out requests
You engage in deceptive marketing practices
You experience a data breach due to inadequate security
You fail to cooperate with compliance audits
You lose required business licenses or registrations
For Dealers Specifically:
You use Services to compete with WDG
You scrape or harvest vendor data improperly
You impersonate vendors or other dealers
12.3 Effect of Termination
Upon termination of your account:
Immediate Effects:
Your access to the Services is terminated
You may no longer use your membership badge or verification tag
Your profile and listings are removed from public view
Your ability to purchase leads is revoked (vendors)
Billing Effects:
No refunds for prepaid subscriptions or lead purchases
Outstanding balances become immediately due
Automatic renewal is cancelled
Data Retention:
Your personal information handled per our Privacy Policy
Vendors must cease using dealer leads for new outreach
Vendors may retain minimal information for legal compliance
WDG may retain data for legal, tax, and business purposes
Surviving Provisions: The following sections survive termination:
Section 6 (Intellectual Property)
Section 8.5 (Vendor Use of Leads - for previously purchased leads)
Section 10 (Disclaimers and Limitations of Liability)
Section 11 (Vendor-Specific Terms - for data retention obligations)
Section 13 (Indemnification)
Section 14 (Dispute Resolution)
Any other provisions that by their nature should survive
12.4 Post-Termination Obligations
After Termination:
Vendors Must:
Honor all dealer opt-out requests received before or after termination
Maintain security of dealer information
Comply with data retention obligations
Report any data breaches even after termination
Not use WDG trademarks or represent affiliation with WDG
All Users Must:
Pay any outstanding balances
Return or destroy WDG confidential information (if applicable)
Cease representing affiliation with WDG
Not disparage WDG or interfere with business relationships
13. Indemnification
13.1 Your Indemnification Obligations
You agree to indemnify, defend, and hold harmless Wireless Dealer Group, its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising from or related to:
For All Users:
Your use or misuse of the Services
Your violation of these Terms
Your violation of any law or regulation
Your violation of any rights of third parties
Your User Content or other content you submit
Your business operations and activities
Any false or misleading information you provide
Your interactions with other users
For Vendors Specifically:
Your use of dealer leads and contact information
Your marketing, advertising, or communications with dealers
Your violation of TCPA, CAN-SPAM, or other telecommunications laws
Your violation of privacy laws (CCPA, VCDPA, etc.)
Your products, services, or business practices
Your data security breaches or failures
Your failure to honor dealer opt-out requests
Any claims by dealers related to your conduct
Your sharing or misuse of dealer information
For Dealers Specifically:
Your transactions or relationships with vendors
Your use of tools, templates, or resources provided by WDG
Your reliance on vendor information or representations
13.2 Defense and Settlement
Your Defense Obligations:
You will assume full control and cost of defense of any covered claims
You will hire competent legal counsel acceptable to WDG
You will keep WDG informed of all developments
You will not settle any claim without WDG's prior written consent
You will pay all judgments, settlements, costs, and attorneys' fees
WDG's Cooperation:
WDG will promptly notify you of any claims
WDG will reasonably cooperate with your defense
WDG will not admit liability or settle without your consent
13.3 WDG's Right to Participate
WDG reserves the right, at its own expense, to:
Assume the exclusive defense and control of any matter subject to indemnification
Participate in the defense at its own expense
Approve any settlement that affects WDG's rights or imposes obligations on WDG
14. Dispute Resolution
14.1 Mandatory Arbitration
YOU AND WDG AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES SHALL BE RESOLVED THROUGH BINDING ARBITRATION, EXCEPT AS PROVIDED BELOW.
Covered Disputes:
Breach of contract claims
Breach of warranty claims
Tort claims (negligence, fraud, misrepresentation)
Statutory claims
Any other legal or equitable claims
Exceptions (NOT Subject to Arbitration):
Claims for injunctive relief to prevent ongoing violations
Intellectual property disputes
Claims that may be brought in small claims court
Claims by WDG to collect amounts owed
14.2 Arbitration Procedures
Arbitration Rules:
Governed by the Federal Arbitration Act
Administered by American Arbitration Association (AAA)
Conducted under AAA Commercial Arbitration Rules
Single arbitrator (unless amount in controversy exceeds $1,000,000)
Arbitrator selected by mutual agreement or appointed by AAA
Location:
Arbitration held in Ontario, California
Or mutually agreed location
Or via videoconference or telephone (for claims under $25,000)
Discovery:
Limited discovery as determined by arbitrator
Document requests and depositions as needed
No formal interrogatories or requests for admission
Award:
Arbitrator may award any relief available in court
Arbitrator's decision is final and binding
Judgment on award may be entered in any court with jurisdiction
Limited grounds for appeal under Federal Arbitration Act
14.3 Arbitration Costs
Costs and Fees:
Each party bears its own attorneys' fees and costs
AAA administrative fees and arbitrator's compensation split equally between parties
Exception: Arbitrator may award costs and fees to prevailing party if law allows
WDG will not seek attorneys' fees unless arbitrator determines your claim was frivolous
Fee Waivers:
If you cannot afford arbitration costs, you may apply to AAA for fee waiver
WDG will not oppose reasonable fee waiver requests
14.4 Class Action Waiver
YOU AND WDG AGREE TO WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR ANY REPRESENTATIVE ACTION.
All disputes must be brought individually
No consolidation of claims with other parties
No arbitration on behalf of a class or group
Arbitrator may not consolidate multiple parties' claims without consent
Exception: This waiver does not apply if it is found to be unenforceable under applicable law.
14.5 Informal Dispute Resolution
Before Initiating Arbitration:
Send written notice to: legal@wirelessdealergroup.com
Describe the dispute and proposed resolution
Allow 30 days for good faith negotiation
If unresolved, either party may initiate arbitration
Benefits of Informal Resolution:
Faster resolution
Lower costs
Preserve business relationship
More flexible outcomes
14.6 Time Limit for Claims
You must bring any claim within ONE (1) YEAR of when the claim arises. Claims not brought within this time are permanently barred.
14.7 Severability
If any part of this arbitration agreement is found to be invalid or unenforceable:
The remainder of the arbitration agreement remains in effect
Invalid provisions shall be severed
Disputes proceed to arbitration on remaining valid terms
Exception: If class action waiver is invalid, entire arbitration agreement is void
15. General Provisions
15.1 Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
For disputes not subject to arbitration, you consent to the exclusive jurisdiction and venue of the state and federal courts located in San Bernardino County, California.
15.2 Entire Agreement
These Terms, together with our Privacy Policy and any other agreements referenced herein (including the Vendor Agreement), constitute the entire agreement between you and WDG regarding the Services and supersede all prior agreements, representations, and understandings.
15.3 Amendments
WDG may modify these Terms at any time. Material changes will be communicated via:
Email to your registered address (30 days advance notice)
Prominent website notice
In-app notification
Continued use after changes take effect constitutes acceptance.
15.4 Waiver
WDG's failure to enforce any provision of these Terms does not waive our right to enforce that provision later or any other provision. Waivers must be in writing and signed by an authorized WDG representative.
15.5 Severability
If any provision of these Terms is found to be invalid or unenforceable:
The remaining provisions continue in full effect
Invalid provisions shall be reformed to approximate the parties' intent to the maximum extent possible
Only the minimum necessary portion is severed
15.6 Assignment
You may not assign or transfer these Terms or your account without WDG's prior written consent. Any attempted assignment in violation is void.
WDG may assign these Terms to:
Any successor in interest (merger, acquisition, asset sale)
Any affiliated entity
Any third party with notice to you
15.7 Force Majeure
WDG is not liable for delays or failures in performance due to causes beyond reasonable control, including:
Acts of God (natural disasters, pandemics, etc.)
War, terrorism, or civil unrest
Government actions or regulations
Internet or telecommunications failures
Labor disputes or strikes
Supplier or vendor failures
Exception: Force majeure does not excuse payment obligations.
15.8 Notices
All notices to WDG must be sent to:
Wireless Dealer Group
Attn: Legal Department
115 N Euclid Ave, Ste A
Ontario, CA 91762
Email: legal@wirelessdealergroup.com
WDG will send notices to you at:
Your registered email address
Your account dashboard
Physical address on file (for legal notices)
Notices are effective:
Email: Upon delivery (or 24 hours after sending if no delivery failure)
Physical mail: 3 days after mailing
Dashboard: Upon posting
15.9 Interpretation
In these Terms:
"Including" means "including without limitation"
Singular includes plural and vice versa
Headings are for convenience only and do not affect interpretation
"Days" means calendar days unless specified as "business days"
"Or" is not exclusive (may mean "and/or")
15.10 Third-Party Beneficiaries
These Terms do not create any third-party beneficiary rights, except:
Dealers whose information is provided to vendors are third-party beneficiaries of vendor obligations regarding data use and TCPA compliance
WDG officers, directors, employees, and agents are beneficiaries of limitation of liability and indemnification provisions
15.11 Language
These Terms are drafted in English. Any translations are provided for convenience only. In case of conflict, the English version controls.
15.12 Export Controls
You may not use or export the Services in violation of U.S. export laws and regulations. You represent that:
You are not located in a country subject to U.S. embargo
You are not on any U.S. government list of prohibited or restricted parties
You will not use Services for prohibited purposes (weapons development, etc.)
15.13 Government Users
If you are a U.S. government entity, the Services are "Commercial Items" as defined in FAR 2.101, and use is governed by these Terms.
15.14 Relationship of Parties
You and WDG are independent contractors. These Terms do not create:
Partnership, joint venture, or agency relationship
Employment relationship
Franchise relationship
Fiduciary duty
Neither party has authority to bind the other.
15.15 No Guarantees
WDG makes no guarantees regarding:
Business success or financial outcomes
Lead conversion rates or quality
Vendor or dealer performance
Accuracy of tools, calculators, or projections
Results from use of resources or materials
You acknowledge that:
Business success depends on many factors beyond WDG's control
Past performance does not guarantee future results
You are responsible for your own business decisions
You should conduct independent research and consult professionals
15.16 Updates and Maintenance
WDG may:
Perform scheduled or emergency maintenance
Update, modify, or discontinue features
Change Services without notice
Suspend Services temporarily for maintenance
WDG will make reasonable efforts to:
Schedule maintenance during off-peak hours
Provide advance notice when possible
Minimize service interruptions
16. Contact Information
16.1 Customer Support
For General Inquiries:
Dealers: dealers@wirelessdealergroup.com
Vendors: vendors@wirelessdealergroup.com
Phone: 833-833-2893
Hours: Monday-Friday, 9 AM - 5 PM PST
16.2 Specific Issues
Billing and Payments:
Email: dealers@wirelessdealergroup.com or vendors@wirelessdealergroup.com
Phone: 833-833-2893
Technical Support:
Email: dealers@wirelessdealergroup.com or vendors@wirelessdealergroup.com
Phone: 833-833-2893
Privacy Matters:
Email: privacy@wirelessdealergroup.com
Privacy Request Form: https://www.wirelessdealergroup.com/privacy-request
Legal Matters:
Email: legal@wirelessdealergroup.com
Mail: Wireless Dealer Group, Attn: Legal Department, 115 N Euclid Ave, Ste A, Ontario, CA 91762
Security Concerns:
Email: security@wirelessdealergroup.com
Phone: 833-833-2893 (urgent matters)
Vendor Complaints:
Email: complaints@wirelessdealergroup.com
Phone: 833-833-2893
16.3 Business Address
Wireless Dealer Group
115 N Euclid Ave, Ste A
Ontario, CA 91762
17. Acknowledgment and Acceptance
BY CREATING AN ACCOUNT, ACCESSING, OR USING OUR SERVICES, YOU ACKNOWLEDGE THAT:
☑ You have read and understood these Terms and Conditions in their entirety
☑ You agree to be bound by these Terms and our Privacy Policy
☑ You have the legal authority to accept these Terms on behalf of yourself or your business
☑ You understand that these Terms include:
Mandatory arbitration of disputes (Section 14)
Class action waiver (Section 14.4)
Limitation of liability (Section 10.4)
No guarantees of business results (Section 10.2)
Indemnification obligations (Section 13)
☑ For Dealers: You understand that your information may be shared with or sold to vendors
☑ For Vendors: You agree to comply with TCPA, CAN-SPAM, and all applicable laws when using dealer leads
☑ You understand that monthly and annual subscriptions are non-refundable (Section 4.6)
☑ You must provide 15 days notice to cancel before next billing cycle (Section 4.7)
☑ WDG may terminate your account for violations of these Terms (Section 12.2)
Last Updated: January 16, 2026
Effective Date: January 16, 2026
© 2026 Wireless Dealer Group. All rights reserved.
END OF TERMS AND CONDITIONS
