Verizon quietly pulled its 3-year price lock guarantee from myPlan mobile plans around the launch of its Simplicity plan (home internet price lock still remains). Customers who joined on/after June 16, 2026 may no longer have price protection. Dealers should use this moment to run “price-lock proof” audits, document plan terms, and offer a clear “stay vs switch” menu before the next bill surprise.

New Street Research says Verizon’s “comeback” is showing early traction as CEO Dan Schulman nears his one-year mark. Analyst David Barden notes Verizon’s postpaid phone losses were improving before Schulman, but the pace has picked up since he took over in Oct. 2025. Gross adds are up close to double digits, churn improved in Q2 2026, and cost cuts are boosting EBITDA—though New Street warns Verizon can’t “cut its way to greatness,” and ARPU/ARPA pressure remains.

AT&T, T-Mobile, and Verizon scored a rare joint win after a federal jury in Texas rejected Asus’ 2023 lawsuit alleging infringement of standard essential patents tied to 4G/5G. Asus argued the carriers violated its patents through use of Ericsson and Nokia network equipment and sought $436M in damages. The jury rejected the claims, found Ericsson and Nokia not liable, and determined Asus breached fair-licensing obligations—avoiding potential royalties or injunction risk.

An opinion piece argues the Big 3 (T-Mobile, AT&T, Verizon) dominate wireless—even MVNOs rely on their networks—and says Starlink is the best candidate to shake things up. The author imagines a true satellite-based carrier, but notes direct-to-device (D2D) still can’t replace cell towers due to physics and indoor signal limits. For now, satellite-to-phone fits texts, emergencies, and occasional data—yet it may still pressure carriers to compete harder.

Total Wireless announced an expanded partnership with Western Union, bringing money transfers, bill pay, and money orders to Total Wireless retail stores nationwide. Services start in select locations now and expand through the end of 2026. Eligible customers on MAX 5G BYO, MAX 5G, and ALL ACCESS plans also receive one fee-free Western Union money transfer each month (transfer fee waived; exchange rates and taxes may apply).

EchoStar Chairman Charles Ergen is buying MVNO MobileX for $200 million through his SPAC CONX, and Verizon is taking a small equity stake in the company. MobileX will remain a Verizon-network MVNO—customers use Verizon 5G/LTE—and ownership is shared among CONX, MobileX founder Peter Adderton, and Verizon (with Ergen and Adderton said to be in charge). MobileX’s pitch is that most people overpay for unlimited plans; its app uses AI to analyze usage and Wi‑Fi habits, then sugge

Verizon denied rumors that it’s preparing for a sale to SpaceX, but many subscribers say they wish it were true. In a reader poll with 3,114 responses, 38% wanted Verizon to stay as-is, while 37% wanted SpaceX to buy it; 23% preferred another buyer (not AT&T, T‑Mobile, or SpaceX). The frustration is driven by repeated price hikes and Verizon’s premium positioning—many customers don’t feel the service justifies the cost.

Wolfe Research says T-Mobile’s “undisputed leader” status is fading as AT&T and Verizon improve postpaid value plans, cable companies push aggressive device promos, and SpaceX’s next-gen Starlink V3 satellites threaten T‑Mobile’s 5G home internet business. After migrating customers off legacy plans and raising prices, T‑Mobile has less room to squeeze ARPU, while rivals are forecasted to grow faster and potentially match T‑Mobile over the next four years. Dealers should treat

Verizon confirmed a wireless service interruption in Albuquerque, New Mexico, caused by multiple fiber cuts. Voice calling was restored first, 911 was not impacted, and Verizon says service was fully restored by 3:55 PM MT. For dealers, outages are a retention moment: document impact fast, guide customers to the right support path, and sell “connectivity insurance” (backup hotspot/router + power + setup) so customers aren’t stranded the next time a fiber cut or network issue

Recent Verizon outages are putting network reliability back at the center of customer conversations. When service fails, customers don’t want carrier jargon—they want a fast diagnosis, a clear credit/escalation path, and a plan to prevent downtime next time. Dealers can win these moments by running a simple outage checklist (device, SIM/eSIM, settings, Wi‑Fi calling), documenting impact for support, and bundling “connectivity insurance” like hotspots/routers, power protection

Verizon is bringing back its NFL Sunday Ticket promotion for the 2026 season, offering eligible customers a YouTube Sunday Ticket perk worth up to $480 through September 2. The deal is designed to drive upgrades to Verizon’s Unlimited Plus/Unlimited Ultimate plans and qualifying home internet (Fios, 5G Home, Verizon Home Internet—and even select Frontier Fiber tiers). Dealers can use this as a clean, seasonal reason to upgrade lines, add home internet, and attach high-margin

Verizon signed a $1 billion fiber deal with Google to deliver high-speed, reliable connectivity to Google data centers—part of a broader push into AI-era infrastructure. CEO Dan Schulman says more deals will be announced by the end of 2026, totaling “multiple billions” in revenue over the next several years. Verizon also reported mixed consumer broadband momentum: 193K new fixed wireless subs (6.2M total) vs 155K new fiber subs (10.9M total).

New nationwide speed and performance testing for the first half of 2026 shows the Big 3 are all strong—just in different categories. Verizon and AT&T are tied for overall performance, network reliability, and text performance, while Verizon leads responsiveness, data, and video performance outright. T-Mobile remains the 5G availability leader and continues to post top-tier download speeds across most major cities.

JD Power’s 2026 U.S. Wireless Network Quality Performance Study reports a record-low 8 problems per 100 interactions (PP100), with network quality improving nationwide. Verizon led three of six regions (Mid-Atlantic, North Central, Southeast), while T-Mobile led the Southwest and tied with Verizon in the Northeast and West. RootMetrics also showed Verizon winning responsiveness, data, and video—fueling a “Verizon comeback” narrative and raising questions about how T-Mobile di

An Ookla report comparing 86 operators in 22 markets says the Big Three US carriers aren’t ready for next‑gen AI experiences—mainly due to latency under load and weak upload performance. T‑Mobile leads in the US (median upload ~13.94 Mbps) ahead of Verizon (~13.43 Mbps) and AT&T (~9.0 Mbps), but no market hits the sub‑10 ms latency needed for AR/multimodal AI. Dealers should reframe “5G speed” into real-world AI use cases.

If a “new” phone is defective right after purchase, customers can often exchange it for a brand-new unit—but only if they handle it as an exchange inside the carrier’s return window (14 days for T-Mobile/AT&T, 30 days for Verizon, per this report). The mistake is walking in and asking for a warranty claim, which typically triggers a refurbished replacement. Here’s the dealer-friendly script and checklist.

Downdetector reports show a Verizon outage impacting home internet and some mobile service in parts of the East Coast, with spikes around 8:00 a.m. EDT. Verizon hadn’t posted updates at the time of reporting. For dealers, this is a “trust moment”: confirm the issue, run quick device/network checks, enable Wi‑Fi Calling, and offer backup internet options customers can use immediately.

The FCC says the AWS-3 spectrum auction—the first in four years—wrapped after 72 rounds, generating over $3.5B across 200 licenses. Seventeen bidders participated, including AT&T, Verizon, T-Mobile, EchoStar, and SpaceX. The licenses cover 1695–1710 MHz, 1755–1780 MHz, and 2155–2180 MHz, including major markets like Boston, New York, and Chicago, and are expected to boost 5G capacity. Analysts expect the Big Three to win most licenses, while SpaceX may be positioning for futu

Verizon is being removed from the Dow Jones Industrial Average and replaced by Google parent Alphabet at the opening bell Monday, June 29. Because the Dow is price-weighted, Alphabet’s higher share price gives it more influence, and Dow-tracking funds will sell Verizon and buy Alphabet. For dealers, this isn’t about day-to-day network performance—it’s a headline signal that Wall Street is prioritizing AI, cloud computing, and mobile advertising over legacy telecom in “market

A new Cartesian report says US broadband competition accelerated in H2 2025: over half of households can choose between two or more fiber/cable providers, and symmetrical 1 Gbps availability expanded faster than the prior three years combined. Fixed Wireless Access (FWA/5G home internet) mostly grew in mid-speed tiers, with 38% of locations able to access at least two FWA providers.