Verizon’s winter phone advice is a timely reminder: cold weather kills batteries, cracks screens, and causes moisture damage. Wireless dealers can turn this into profit and fewer returns by educating customers on winter-safe habits and selling a Winter Phone Protection Bundle (rugged case, tempered glass, gloves, power bank, car charger) plus quick in-store battery checks.

Verizon and Frontier have merged, and customers will want to know what changes—pricing, service, coverage, and bundle options. Wireless dealers can turn this into sales by running “home internet + mobile” audits, targeting switchers in Frontier markets, and bundling Wi‑Fi upgrades and streaming-ready devices for a better in-home experience.

Verizon reportedly completed a major move it’s been setting up for years—likely tied to network strategy, spectrum, or long-term infrastructure. Wireless dealers can turn this into sales by running coverage-based switcher campaigns, upgrading customers to compatible devices, and bundling accessories that improve real-world performance.

AT&T and Verizon customers are watching a Supreme Court-related fight that could affect how disputes, fees, or claims get handled. Wireless dealers should stay neutral, set expectations, and focus on what customers can do now—documentation, account reviews, and clear escalation paths.

Scammers are using the Verizon outage to push fake “account credit” texts and links. Wireless dealers should warn customers, share safe steps to verify credits, and protect accounts from phishing while keeping trust high.

Verizon partnered with Kodiak AI to power autonomous trucks using 5G Ultra Wideband connectivity. The partnership enables self-driving trucks to navigate highways safely using real-time data, AI processing, and mission-critical connectivity. For wireless dealers, this showcases enterprise 5G applications beyond smartphones—creating opportunities to sell IoT solutions, fleet connectivity, and business 5G services to logistics companies, construction firms, and transportation b

A Kansas customer sued Verizon after the carrier refused to unlock his iPhone despite FCC regulations requiring unlocking 60 days after activation. Verizon changed its policy retroactively, demanding 60 days of paid service instead. The customer won in small claims court. For wireless dealers, understanding phone unlocking regulations is critical to avoid legal issues and maintain customer trust.

Verizon is now offering free lines to select customers—a strategy borrowed directly from T-Mobile's playbook. The promotion offers an Unlimited Welcome line free for 36 months to qualifying customers on Unlimited plans. Available via the My Verizon app, the BYOD-only deal requires autopay and paperless billing. For wireless dealers, this represents a major opportunity.

UBS reports rising cancellation rates at AT&T, T-Mobile, and Verizon as customers become more willing to switch carriers. The Big Three are launching aggressive campaigns like Verizon's "Bring Your Bill" and T-Mobile's "Switching Made Easy" to steal customers from rivals. For wireless dealers, this environment creates massive opportunities to win customers frustrated by price hikes and poor service.

Verizon is cutting HBO Max upgrade prices starting December 16, offering ad-free streaming for less. The Standard tier drops to $7.50/month (down from $11), and Premium falls to $12/month (from $15). This creates a powerful sales opportunity for wireless dealers to position streaming bundles as value-adds that increase customer retention and average revenue per user.

The FCC coverage map wireless dealers  have been waiting for is finally here—and it's a game-changer for closing sales and handling objections. New data released by the Federal Communications Commission allows you to compare Verizon, T-Mobile, and AT&T coverage side-by-side in every state, down to individual addresses. Here's how wireless dealers can use this powerful tool to win more customers, overcome coverage objections, and position themselves as trusted local experts. W

Verizon is reportedly preparing to cut 20–25% of its 5G Acceleration (5GA) enterprise team as part of a broader plan to eliminate around 15,000 jobs.  For the average headline reader, this is just another corporate layoff story. For wireless dealers, it is a clear signal: Verizon is rebalancing away from aggressive enterprise 5G and putting more weight behind the consumer side of the business. This guide breaks down the news in plain language and, more importantly, turns it i

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