Wireless Dealer Group Privacy Policy

Last Updated: November 2, 2026

Effective Date: November 2, 2026

Introduction

Wireless Dealer Group ("WDG," "we," "us," or "our") operates a B2B marketplace connecting wireless dealers with vendor partners across the United States. This Privacy Policy explains how we collect, use, share, and protect your personal information.

This policy applies to:

• Wireless dealers who register with our platform

• Vendors who participate in our vendor program

• Visitors to our website at wirelessdealergroup.com

• Users of our services and applications

By using our services, you agree to the practices described in this Privacy Policy.

Your use of the Platform is also governed by our Terms of Service, available at wirelessdealergroup.com/site-menu-items/terms-%26-conditions. This Privacy Policy is the authoritative statement of our privacy practices. Where the Terms of Service and this Privacy Policy appear to differ on a privacy matter, this Privacy Policy controls.

Information We Collect

Information You Provide Directly

For Dealers:

• Business name and DBA (doing business as)

• Primary contact name and title

• Business email address and phone number(s)

• Mobile number for text messages (optional, provided separately for Platform Messaging as described in "Text Messaging (SMS and MMS)" below)

• Business physical address and locations

• Number of store locations

• Business size and employee count

• Product categories and service interests

• Tax ID/EIN (for verified members)

• Payment information (credit card details for subscriptions)

• Membership tier selection

• Communication preferences, including your separate consents for Platform Messaging and for Vendor Communications

For Vendors:

• Company name and legal business name

• Authorized representative name and title

• Business email and phone number

• Business address

• Tax ID/EIN

• Service offerings and categories

• Target dealer criteria

• Payment information

• Marketing materials and company information

For All Users:

• Account credentials (username, password)

• Profile information and preferences

• Communications with our support team

• Feedback and survey responses

Information Collected Automatically

When you visit our website or use our services, we automatically collect:

• IP address and device identifiers

• Browser type and version

• Operating system

• Pages visited and time spent on pages

• Referring website

• Date and time of visits

• Clickstream data and navigation patterns

• Cookie and tracking technology data

Information From Third Parties

We may receive information about you from:

• Credit reporting agencies (for business verification)

• Business data providers (for company information validation)

• Marketing partners and lead generation services

• Social media platforms (if you connect your accounts)

• Payment processors and financial institutions

• Government databases (for business license verification)

How We Use Your Information

We use your information for the following purposes.

To Provide Our Services

• Create and manage your account

• Process membership subscriptions and payments

• Facilitate connections between dealers and vendors

• Provide directory listings and search functionality

• Enable lead generation and distribution

• Deliver customer support and respond to inquiries

• Verify business credentials and conduct fraud prevention

For Business Operations

• Analyze platform usage and improve our services

• Develop new features and functionality

• Conduct market research and business analytics

• Monitor and ensure platform security

• Maintain and improve website performance

• Comply with legal and regulatory requirements

• Enforce our Terms of Service and other policies

For Marketing and Communications

• Send account notifications and service updates

• Provide promotional offers and marketing communications (with consent)

• Deliver newsletters and industry insights

• Conduct surveys and request feedback

• Personalize your experience on our platform

For Platform Security and Account Verification

• Send one-time passcodes to confirm it is you signing in

• Confirm that you control a business listing you are claiming

• Confirm changes to account or payout details

For Lead Generation Services

• Match dealers with relevant vendor partners

• Provide dealer contact information to participating vendors

• Enable vendors to contact dealers about business opportunities

• Facilitate B2B relationships and transactions

Text Messaging (SMS and MMS)

This section governs all text messages sent by Wireless Dealer Group. If you are a mobile carrier, messaging aggregator, or messaging provider reviewing this policy, this section describes our messaging programs and how we handle text messaging consent and mobile information.

Two Separate Programs, Two Separate Consents

Wireless Dealer Group operates two distinct text messaging programs. Consent to each is collected separately, on its own checkbox, and neither is a condition of membership or of any purchase.

1. WDG Platform Messaging — First Party, Not Shared, Not Sold

If you opt in to Platform Messaging, Wireless Dealer Group sends you text messages about your own account only:

• Account and application status notifications: application received, additional verification required, application approved, account activated, or account closed.

• One-time passcodes used to sign in, to confirm ownership of a business listing, or to change account or payout details.

Program details:

• Message frequency varies with your account and sign-in activity.

• Message and data rates may apply.

• Reply HELP for help. Reply STOP to opt out at any time. We honor STOP requests immediately and permanently across all Wireless Dealer Group text messaging.

• Carriers are not liable for delayed or undelivered messages.

• For help, contact support@wirelessdealergroup.com or 833-833-2893 (M–F, 9 AM – 5 PM PST).

Handling of your Platform Messaging consent and opt-in data:

Your Platform Messaging opt-in — the fact that you consented, the number you consented for that program, the wording shown to you, and the date — is used solely to deliver the messages described above. Text messaging originator opt-in data and consent are never shared or sold to any third party, including our vendor partners and affiliates, for any purpose. No third party is ever authorized to send you text messages on the basis of your Platform Messaging consent, and we do not sell mobile information for the purpose of enabling third-party text message marketing.

Such information may be disclosed only to subcontractors that provide support services on our behalf, such as our messaging provider and our customer service platform, and only as needed to deliver these messages.

Opting out of Platform Messaging does not affect your membership, your directory listing, or your ability to receive email from us.

2. Vendor Communications — Separate, Optional, and Governed by the Sale Disclosures Below

Separately and optionally, you may consent to have your business contact information, including your business phone number, shared with or sold to verified vendor partners, who may then contact you about their products and services by phone, text, email, or mail. That program is described in full in "How We Share and Sell Your Information" below, and your rights to opt out of it, including the California Do Not Sell right, are described in "Do Not Sell My Personal Information."

Vendor Communications is not Platform Messaging. Vendor text messages do not come from Wireless Dealer Group's platform messaging numbers, and your Platform Messaging consent does not authorize any vendor to contact you. Each vendor is solely responsible for obtaining its own consent and for its own identification and opt-out handling under the Telephone Consumer Protection Act and applicable state law, as required by our Vendor Agreement.

The Two Programs Are Independent

• Declining or withdrawing Vendor Communications consent does not stop Platform Messaging.

• Opting out of Platform Messaging does not withdraw Vendor Communications consent.

• You may exercise either right without affecting the other, and exercising either will not change your membership benefits or pricing.

How to Opt Out of Text Messages

• Platform Messaging: reply STOP to any Wireless Dealer Group text message, email support@wirelessdealergroup.com, or call 833-833-2893. Honored immediately and permanently.

• Vendor text messages: reply STOP to that vendor's message. To stop future sales of your information, see "Do Not Sell My Personal Information" below.

• All Wireless Dealer Group communications: email dealers@wirelessdealergroup.com or call 833-833-2893 (M–F, 9 AM – 5 PM PST).

Record of Consent

For each Platform Messaging opt-in we record the date and time, the exact consent language displayed to you, the version of the form, and the technical identifiers of the submission. You may request a copy of your own consent record at privacy@wirelessdealergroup.com.

How We Share and Sell Your Information

Overview of Our Business Model

Wireless Dealer Group operates a B2B marketplace with multiple vendor membership tiers. Our vendor tiers are Listed, Standard, Preferred, and Premium. Depending on the vendor's tier, we either share or sell dealer contact information as described below.

Data Access by Vendor Tier

Listed Tier Vendors:

• Receive general visibility in our directory

• Do not receive direct access to dealer contact information

• We do not sell or share dealer contact information with Listed tier vendors

Standard, Preferred, and Premium Tier Vendors:

• Purchase dealer leads on a per-lead basis

• Receive contact information for dealers matching their service criteria

• May pay for exclusive or semi-exclusive access to dealer contacts

• These three tiers differ from one another in lead volume, targeting, exclusivity, and priority of access. They do not differ in the categories of information received: every paying tier receives the same data fields, listed below.

What Constitutes a "Sale": Under privacy laws like the California Consumer Privacy Act (CCPA), a "sale" means sharing personal information in exchange for monetary or other valuable consideration. When Standard, Preferred, or Premium tier vendors pay for dealer leads, this constitutes a sale of your personal information.

What Information We Share or Sell

We may share or sell the following dealer information to Standard, Preferred, and Premium tier vendors:

• Business name and primary contact person

• Business phone number(s) and email address(es). This does not include your Platform Messaging opt-in or opt-in data, which is never shared or sold — see "Text Messaging (SMS and MMS)" above.

• Business address and physical location(s)

• Number of store locations

• Business size and revenue tier (when provided)

• Product categories and service interests

• Membership tier and account status

• Store performance indicators (when available)

• Geographic market information

Who Receives Your Information

Your information may be shared with or sold to:

Vendor Partners:

• Standard, Preferred, and Premium tier vendors (companies that purchase dealer leads)

• Marketing partners that facilitate vendor-dealer connections

Listed tier vendors do not receive dealer contact information.

Service Providers:

• Payment processors (Stripe, PayPal, etc.)

• Email service providers (for communications)

• Text messaging providers (for Platform Messaging delivery only)

• CRM and database management systems

• Website hosting and cloud storage providers

• Analytics and data analysis services

• Customer support platforms

• Security and fraud prevention services

Affiliated Companies:

• Businesses under common ownership or control with WDG

• Subsidiary or parent companies

Legal and Compliance:

• Law enforcement and government agencies (when required by law)

• Legal counsel and auditors

• Parties involved in business transactions (mergers, acquisitions, asset sales)

With Your Consent:

• Any other parties you specifically authorize

How Vendors Use Your Information

Vendors who purchase or receive your information may use it to:

• Contact you about relevant products, services, and business opportunities

• Send promotional communications via phone, email, text, or mail

• Evaluate your business for partnership opportunities

• Provide quotes, proposals, and service information

• Conduct market research and business analysis

Vendor Partner Obligations

All vendors in our network must execute a Vendor Agreement requiring them to:

Compliance Requirements

• Comply with all federal and state regulations, including the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, state telemarketing laws, and the Fair Credit Reporting Act (when applicable)

• Maintain current Do Not Call list compliance

• Honor all opt-out requests within legally required timeframes

• Obtain and document their own consent for any text messages they send, and not rely on any consent you gave to Wireless Dealer Group

Data Use Restrictions

• Use dealer information solely for legitimate business purposes

• Not share, sell, or transfer dealer information to other parties without consent

• Maintain confidentiality and security of all dealer data

• Implement reasonable data security measures

Communication Standards

• Clearly identify themselves in all communications

• Provide accurate contact information and opt-out mechanisms

• Not use deceptive or misleading marketing practices

• Limit contact frequency to reasonable levels

Accountability

• Indemnify WDG against claims arising from their use of dealer information

• Report data breaches or security incidents within 24 hours

• Submit to compliance audits upon request

• Cooperate with investigations of dealer complaints

Note: WDG reserves the right to immediately terminate vendor access for violations of these obligations.

Your Privacy Rights and Controls

Universal Rights (All Users)

Opt-Out of Marketing Communications

You may stop receiving promotional communications at any time:

• Text Messages: Reply STOP to any SMS. We honor STOP requests immediately and permanently. Reply HELP for help. See "Text Messaging (SMS and MMS)" above for full program details, including our commitment that your Platform Messaging consent and opt-in data are never shared or sold.

• Emails: Click "unsubscribe" in any email footer

• Phone Calls: Request removal during the call or contact us at dealers@wirelessdealergroup.com

• All Communications: Email dealers@wirelessdealergroup.com or call 833-833-2893 (M–F, 9 AM – 5 PM PST)

Update Your Information

• Log into your member account dashboard

• Email dealers@wirelessdealergroup.com or vendors@wirelessdealergroup.com

• Call 833-833-2893 (M–F, 9 AM – 5 PM PST)

Account Cancellation

• Cancel your membership through your account settings

• Email cancellation request to dealers@wirelessdealergroup.com

• Upon cancellation, we will cease selling your information to new vendors

State-Specific Privacy Rights

California Residents (CCPA/CPRA Rights)

If you are a California resident, you have the following rights:

1. Right to Know — Request disclosure of the categories of personal information collected, the sources of that information, the business purposes for collection, the categories of third parties we share with, and the specific pieces of personal information we have collected.

2. Right to Delete — Request deletion of your personal information, subject to certain exceptions.

3. Right to Opt-Out of Sale/Sharing — Opt out of the sale of your information to Standard, Preferred, and Premium tier vendors. Use our "Do Not Sell My Personal Information" form at https://www.wirelessdealergroup.com/privacy-request, or email donotsell@wirelessdealergroup.com. We will process requests within 15 business days.

4. Right to Correct — Request correction of inaccurate personal information.

5. Right to Limit Use of Sensitive Information — Request limitations on use of sensitive personal information (if applicable).

6. Right to Non-Discrimination — We will not discriminate against you for exercising your CCPA rights, including by denying goods or services, charging different prices or rates, or providing different quality of services.

Note: We may offer different pricing tiers or services reasonably related to the value of your data.

How to Exercise California Rights:

• Online: https://www.wirelessdealergroup.com/privacy-request

• Email: privacy@wirelessdealergroup.com

• Phone: 833-833-2893 (M–F, 9 AM – 5 PM PST)

• Mail: Wireless Dealer Group, Attn: Privacy Officer, 115 N Euclid Ave, Ste A, Ontario, CA 91762

We will verify your identity before processing requests and respond within 45 days (extendable by 45 days if needed).

Authorized Agent: You may designate an authorized agent to submit requests on your behalf by providing written authorization.

Virginia Residents (VCDPA Rights)

Virginia consumers have the right to:

• Confirm whether we process your personal data

• Access your personal data

• Delete personal data you provided

• Obtain a copy of your personal data in a portable format

• Opt out of targeted advertising, the sale of personal data, and profiling in furtherance of decisions with legal effects

Exercise Virginia Rights: Use the contact methods above. We will respond within 45 days.

Appeal Process: If we deny your request, you may appeal by emailing appeals@wirelessdealergroup.com within 30 days.

Colorado Residents (CPA Rights)

Colorado consumers have the right to:

• Access and portability of personal data

• Correct inaccuracies in personal data

• Delete personal data

• Opt out of targeted advertising, the sale of personal data, and profiling

Exercise Colorado Rights: Contact us using the methods above. We respond within 45 days (extendable by 45 days).

Appeal Rights: You may appeal denials within a reasonable period by emailing appeals@wirelessdealergroup.com.

Connecticut Residents (CTDPA Rights)

Connecticut consumers have similar rights to Virginia and Colorado residents:

• Confirm data processing

• Access personal data

• Correct inaccuracies

• Delete personal data

• Data portability

• Opt out of sales, targeted advertising, and profiling

Exercise Connecticut Rights: Same contact methods, 45-day response time.

Utah Residents (UCPA Rights)

Utah consumers may:

• Access personal data

• Delete personal data

• Obtain a copy of personal data

• Opt out of sales and targeted advertising

Exercise Utah Rights: Contact us as described above. We respond within 45 days.

Other State Rights

Residents of states with data broker registration requirements or other privacy laws should contact us at privacy@wirelessdealergroup.com to inquire about additional rights that may apply.

Important Notes About Exercising Rights

Verification Process: To protect your privacy, we must verify your identity before fulfilling requests. We may ask for account credentials, business registration information, recent transaction history, or a government-issued ID (for sensitive requests).

Limitations: We may deny requests if we cannot verify your identity, if the request is excessive, repetitive, or manifestly unfounded, if the information is necessary for legal compliance, or if the information is required to complete transactions or provide services you have requested.

Timeframes:

• Most requests: 45 days (extendable to 90 days for complex requests)

• Opt-out of sale: 15 business days

• We will notify you if we need additional time

Do Not Sell My Personal Information

California "Do Not Sell" Right

We sell dealer contact information to Standard, Preferred, and Premium tier vendors as described above. California residents have the absolute right to opt out of these sales. Your Platform Messaging consent and opt-in data are never sold to anyone and are therefore not part of these sales.

How to Opt Out:

• Online Form: https://www.wirelessdealergroup.com/privacy-request

• Email: donotsell@wirelessdealergroup.com with subject "Do Not Sell Request"

• Phone: 833-833-2893 (M–F, 9 AM – 5 PM PST)

• Account Settings: Toggle "Do Not Sell My Information" in your member dashboard

What Happens When You Opt Out:

• We will stop selling your contact information to new vendors within 15 business days

• Vendors who previously purchased your information may still contact you based on prior purchases

• You may still receive communications from vendors through non-sale arrangements (for example, directory listings)

• Your membership benefits and pricing will not change

• You will continue to receive Platform Messaging unless you separately reply STOP

Opt-Out Preference Signal: We recognize Global Privacy Control (GPC) signals from browsers and will honor them as valid opt-out requests.

Duration: Your opt-out preference remains in effect until you revoke it. You may opt back in at any time.

Data Security Measures

Wireless Dealer Group takes the security of your information seriously and implements comprehensive measures to protect dealer data.

Technical Security Measures

Infrastructure Security:

• Industry-standard encryption (TLS 1.2 or higher) for all data in transit

• AES-256 encryption for sensitive data at rest

• Secure, regularly audited data centers with redundant systems

• Firewall protection and intrusion detection systems

• Regular security patches and system updates

Access Controls:

• Role-based access controls limiting employee access to dealer information

• Multi-factor authentication for all system administrators

• Unique user credentials with strong password requirements

• Automatic session timeouts for inactive users

• Regular access reviews and revocation of unnecessary permissions

Network Security:

• Segregated networks separating production and development environments

• Virtual Private Networks (VPN) for remote access

• Web application firewalls (WAF) protecting against common attacks

• DDoS protection and traffic monitoring

• Regular vulnerability scanning and penetration testing

Operational Security Measures

Employee Training:

• Mandatory security awareness training for all employees

• Specialized data privacy training for teams handling dealer information

• Regular phishing simulations and security drills

• Confidentiality agreements for all staff with data access

• Background checks for employees with sensitive data access

Vendor Management:

• Security assessments of all third-party service providers

• Contractual data protection obligations for vendors

• Regular audits of vendor security practices

• Incident response coordination procedures

• Limited data sharing based on need-to-know principles

Data Minimization:

• Collection of only necessary dealer information

• Regular data purging of outdated or unnecessary information

• Anonymization of data when possible for analytics

• Separate storage of sensitive financial information

Monitoring and Logging:

• 24/7 security monitoring and alerting

• Comprehensive audit logs of data access and modifications

• Automated anomaly detection systems

• Regular log reviews for suspicious activity

• Incident response team on standby

Physical Security Measures

Data Center Security:

• Biometric access controls

• 24/7 video surveillance

• Security personnel on-site

• Mantrap entry systems

• Visitor logging and escort requirements

Office Security:

• Locked facilities with restricted access

• Secure disposal of physical documents (cross-cut shredding)

• Clean desk policy for sensitive information

• Visitor management systems

Incident Response

Breach Response Plan: If we experience a data security incident, we will:

• Contain and remediate the incident immediately

• Conduct a thorough investigation to determine scope and impact

• Notify affected dealers within required timeframes (typically 72 hours for significant breaches)

• Provide detailed information about what information was compromised, the steps we are taking to address the incident, resources available to affected dealers, and how to protect themselves from potential harm

• Report to appropriate regulatory authorities as required by law

• Offer credit monitoring or identity protection services when appropriate

Contact for Security Concerns: If you suspect a security issue or unauthorized access to your account:

• Email: security@wirelessdealergroup.com

• Phone: 833-833-2893 (M–F, 9 AM – 5 PM PST)

• Report immediately for fastest response

Your Role in Security

You can help protect your information by:

• Using strong, unique passwords for your WDG account

• Enabling multi-factor authentication if available

• Not sharing your login credentials

• Logging out when using shared computers

• Keeping your contact information current

• Reporting suspicious emails or calls claiming to be from WDG

• Reviewing your account activity regularly

Limitations: While we implement robust security measures, no system is completely secure. We cannot guarantee absolute security but commit to using industry-leading practices, continuously improving our security posture, responding quickly and transparently to incidents, and complying with all applicable security regulations.

Data Retention

Active Membership: We retain your information for as long as you maintain an active Wireless Dealer Group membership to provide ongoing services, facilitate vendor connections, maintain your account history, and comply with legal obligations.

After Cancellation: When you cancel your membership or request deletion:

Immediate actions (within 15 business days):

• Stop selling your information to new vendors

• Remove your profile from active dealer listings

• Cease marketing communications

Within 30 days:

• Delete your information from active production systems

• Notify vendors to cease using your information for new outreach

• Remove data from marketing databases

Within 90 days:

• Purge data from backup systems (subject to backup rotation cycles)

• Complete all deletion processes

Information We May Retain: Even after account deletion, we may retain certain information for:

• Legal compliance: Tax records, transaction history (typically 7 years)

• Fraud prevention: Records of fraudulent or abusive accounts

• Dispute resolution: Information related to unresolved disputes or claims

• Analytics: De-identified, aggregated data that cannot identify you personally

• Backups: Data in disaster recovery backups (automatically purged within 90 days)

• Text messaging records: Consent and opt-out records, retained as required to demonstrate compliance with applicable telecommunications law

Vendor Retention: Vendors who previously purchased your information may retain it according to their own retention policies. We contractually require vendors to honor opt-out requests, but Wireless Dealer Group cannot control vendor data retention after the initial sale.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website.

Types of Cookies We Use

Essential Cookies:

• Session management and authentication

• Security and fraud prevention

• Shopping cart and form completion

• Load balancing and performance

Analytics Cookies:

• Website traffic analysis (Google Analytics)

• User behavior tracking

• Feature usage statistics

• A/B testing and optimization

Marketing Cookies:

• Advertising targeting and retargeting

• Social media integration

• Conversion tracking

• Campaign performance measurement

Preference Cookies:

• Language and region settings

• Display preferences

• Personalization features

Your Cookie Choices

Browser Controls: Most browsers allow you to block all cookies, block third-party cookies only, delete cookies after browsing, or receive notification before cookies are set.

Opt-Out Tools:

• Google Analytics Opt-Out: https://tools.google.com/dlpage/gaoptout

• NAI Opt-Out: https://optout.networkadvertising.org/

• DAA Opt-Out: https://optout.aboutads.info/

Note: Blocking essential cookies may prevent you from using certain features of our website.

Third-Party Links and Services

Our website may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to those third parties.

We Are Not Responsible For:

• Third-party privacy practices

• Content on external websites

• Data collection by third parties

• Security of third-party services

We Recommend:

• Review privacy policies of any third-party sites you visit

• Exercise caution when providing information to third parties

• Understand how third parties use your data

• Contact third parties directly with privacy questions

Third-Party Privacy Practices

Vendor Privacy Policies: Once your information is shared with or sold to vendor partners, their use of your information is governed by their respective privacy policies. Wireless Dealer Group is not responsible for how vendors use, store, or protect your information, vendor compliance with their own privacy policies, third-party security breaches or data incidents, or vendors' sharing of your information with their partners.

Your Rights with Vendors: You may have independent privacy rights with vendors who contact you, including the right to opt out of their communications, the right to request deletion under applicable state laws, and the right to file complaints with regulatory authorities.

We Encourage You To:

• Review privacy policies of vendors who contact you

• Exercise your rights directly with vendors when needed

• Report problematic vendor behavior to us at complaints@wirelessdealergroup.com

Our Vendor Requirements: While we cannot control vendor practices after data transfer, we contractually require vendors to maintain their own compliant privacy policies, implement reasonable security measures, honor opt-out requests, and comply with applicable privacy laws.

We may terminate vendors who demonstrate patterns of non-compliance, but cannot be held liable for their independent actions.

Children's Privacy

Wireless Dealer Group's services are designed for businesses and professionals. We do not knowingly collect personal information from individuals under the age of 18.

If we learn that we have collected personal information from someone under 18, we will delete that information promptly.

If you believe we have inadvertently collected information from a minor, please contact us at privacy@wirelessdealergroup.com.

International Data Transfers

Wireless Dealer Group is based in the United States and primarily serves the U.S. market. If you access our services from outside the United States:

• Your information will be transferred to and processed in the United States

• U.S. data protection laws may differ from those in your country

• By using our services, you consent to the transfer of your information to the U.S.

We implement appropriate safeguards to protect your information during international transfers.

Changes to This Privacy Policy

Notification of Changes: We will notify you of material changes to this Privacy Policy by:

• Email notification: Sent to your registered email address at least 30 days before changes take effect

• Website notice: Prominent banner on wirelessdealergroup.com

• Account dashboard: In-app notification when you log in

• Updated policy: Posted at wirelessdealergroup.com/privacy with the "Last Updated" date

What Constitutes Material Changes:

• Expanding categories of information collected

• Adding new purposes for data use

• Sharing data with new categories of third parties

• Reducing your privacy rights or controls

• Changes to data retention periods

• Changes to security practices

Your Options: After notification of material changes, you may continue using services (which indicates acceptance of new terms), contact us to limit how changes apply to you, cancel your membership if you disagree with changes, or exercise enhanced state privacy rights.

Minor Changes: Non-material changes (typos, formatting, clarifications, contact information updates) may be made without advance notice. Check the "Last Updated" date regularly.

Contact Us

General Privacy Inquiries

• Dealers: dealers@wirelessdealergroup.com

• Vendors: vendors@wirelessdealergroup.com

• Phone: 833-833-2893

• Hours: Monday–Friday, 9 AM – 5 PM PST

Specific Request Types

Do Not Sell Requests (California):

• Email: donotsell@wirelessdealergroup.com

• Online Form: https://www.wirelessdealergroup.com/privacy-request

• Phone: 833-833-2893

Data Access, Deletion, or Correction:

• Email: datarights@wirelessdealergroup.com

• Online Form: https://www.wirelessdealergroup.com/privacy-request

• Phone: 833-833-2893

Text Messaging Questions, Opt-Outs, or Consent Records:

• Reply STOP to any message to opt out immediately

• Email: support@wirelessdealergroup.com

• Phone: 833-833-2893

Security Concerns:

• Email: security@wirelessdealergroup.com

• Phone: 833-833-2893

Vendor Complaints:

• Email: complaints@wirelessdealergroup.com

• Phone: 833-833-2893

Appeals (Virginia, Colorado, Connecticut residents):

• Email: appeals@wirelessdealergroup.com

Mailing Address

Wireless Dealer Group Attn: Privacy Officer 115 N Euclid Ave, Ste A Ontario, CA 91762

Response Times

• General inquiries: 5 business days

• Do Not Sell requests: 15 business days

• Data rights requests: 45 days (may extend to 90 days for complex requests)

• Text message opt-outs: Immediate

• Security incidents: Immediate acknowledgment, full response within 72 hours

Last Updated: November 2, 2026

Effective Date: November 2, 2026