WIRELESS DEALER GROUP PRIVACY POLICY
Last Updated: January 16, 2026
Effective Date: January 16, 2026
Introduction
Wireless Dealer Group ("WDG," "we," "us," or "our") operates a B2B marketplace connecting wireless dealers with vendor partners across the United States. This Privacy Policy explains how we collect, use, share, and protect your personal information.
This policy applies to:
Wireless dealers who register with our platform
Vendors who participate in our vendor program
Visitors to our website at wirelessdealergroup.com
Users of our services and applications
By using our services, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide Directly
For Dealers:
Business name and DBA (doing business as)
Primary contact name and title
Business email address and phone number(s)
Business physical address and locations
Number of store locations
Business size and employee count
Product categories and service interests
Tax ID/EIN (for verified members)
Payment information (credit card details for subscriptions)
Membership tier selection
Communication preferences
For Vendors:
Company name and legal business name
Authorized representative name and title
Business email and phone number
Business address
Tax ID/EIN
Service offerings and categories
Target dealer criteria
Payment information
Marketing materials and company information
For All Users:
Account credentials (username, password)
Profile information and preferences
Communications with our support team
Feedback and survey responses
Information Collected Automatically
When you visit our website or use our services, we automatically collect:
IP address and device identifiers
Browser type and version
Operating system
Pages visited and time spent on pages
Referring website
Date and time of visits
Clickstream data and navigation patterns
Cookie and tracking technology data
Information From Third Parties
We may receive information about you from:
Credit reporting agencies (for business verification)
Business data providers (for company information validation)
Marketing partners and lead generation services
Social media platforms (if you connect your accounts)
Payment processors and financial institutions
Government databases (for business license verification)
How We Use Your Information
We use your information for the following purposes:
To Provide Our Services
Create and manage your account
Process membership subscriptions and payments
Facilitate connections between dealers and vendors
Provide directory listings and search functionality
Enable lead generation and distribution
Deliver customer support and respond to inquiries
Verify business credentials and conduct fraud prevention
For Business Operations
Analyze platform usage and improve our services
Develop new features and functionality
Conduct market research and business analytics
Monitor and ensure platform security
Maintain and improve website performance
Comply with legal and regulatory requirements
Enforce our Terms of Service and other policies
For Marketing and Communications
Send account notifications and service updates
Provide promotional offers and marketing communications (with consent)
Deliver newsletters and industry insights
Conduct surveys and request feedback
Personalize your experience on our platform
For Lead Generation Services
Match dealers with relevant vendor partners
Provide dealer contact information to participating vendors
Enable vendors to contact dealers about business opportunities
Facilitate B2B relationships and transactions
How We Share and Sell Your Information
Overview of Our Business Model
Wireless Dealer Group operates a B2B marketplace with multiple vendor partnership tiers. Depending on the vendor's membership level, we either share or sell dealer contact information as described below:
Data Sharing vs. Data Sales
Free Listing Vendors:
Receive general visibility in our directory
Do not receive direct access to dealer contact information
Charged Package Vendors:
Purchase dealer leads on a per-lead basis
Receive contact information for dealers matching their service criteria
Pay for exclusive or semi-exclusive access to dealer contacts
Super Charged Package Vendors:
Purchase premium dealer leads with enhanced targeting
Receive priority access to high-value dealer contacts
May receive additional business intelligence and dealer insights
Pay premium rates for qualified, vetted leads
What Constitutes a "Sale": Under privacy laws like the California Consumer Privacy Act (CCPA), a "sale" means sharing personal information in exchange for monetary or other valuable consideration. When Charged and Super Charged vendors pay for dealer leads, this constitutes a sale of your personal information.
What Information We Share or Sell
We may share or sell the following dealer information:
Business name and primary contact person
Phone number(s) and email address(es)
Business address and physical location(s)
Number of store locations
Business size and revenue tier (when provided)
Product categories and service interests
Membership tier and account status
Store performance indicators (when available)
Geographic market information
Who Receives Your Information
Your information may be shared with or sold to:
Vendor Partners:
Charged Package Vendors (companies that purchase dealer leads)
Super Charged Package Vendors (premium partners with enhanced lead access)
Marketing partners that facilitate vendor-dealer connections
Service Providers:
Payment processors (Stripe, PayPal, etc.)
Email service providers (for communications)
CRM and database management systems
Website hosting and cloud storage providers
Analytics and data analysis services
Customer support platforms
Security and fraud prevention services
Affiliated Companies:
Businesses under common ownership or control with WDG
Subsidiary or parent companies
Legal and Compliance:
Law enforcement and government agencies (when required by law)
Legal counsel and auditors
Parties involved in business transactions (mergers, acquisitions, asset sales)
With Your Consent:
Any other parties you specifically authorize
How Vendors Use Your Information
Vendors who purchase or receive your information may use it to:
Contact you about relevant products, services, and business opportunities
Send promotional communications via phone, email, text, or mail
Evaluate your business for partnership opportunities
Provide quotes, proposals, and service information
Conduct market research and business analysis
Vendor Partner Obligations
All vendors in our network must execute a Vendor Agreement requiring them to:
Compliance Requirements
Comply with all federal and state regulations, including:
Telephone Consumer Protection Act (TCPA)
CAN-SPAM Act
State telemarketing laws
Fair Credit Reporting Act (when applicable)
Maintain current Do Not Call list compliance
Honor all opt-out requests within legally required timeframes
Data Use Restrictions
Use dealer information solely for legitimate business purposes
Not share, sell, or transfer dealer information to other parties without consent
Maintain confidentiality and security of all dealer data
Implement reasonable data security measures
Communication Standards
Clearly identify themselves in all communications
Provide accurate contact information and opt-out mechanisms
Not use deceptive or misleading marketing practices
Limit contact frequency to reasonable levels
Accountability
Indemnify WDG against claims arising from their use of dealer information
Report data breaches or security incidents within 24 hours
Submit to compliance audits upon request
Cooperate with investigations of dealer complaints
Note: WDG reserves the right to immediately terminate vendor access for violations of these obligations.
Your Privacy Rights and Controls
Universal Rights (All Users)
Opt-Out of Marketing Communications:
You may stop receiving promotional communications at any time:
Text Messages: Reply STOP to any SMS
Emails: Click "unsubscribe" in any email footer
Phone Calls: Request removal during the call or contact us at dealers@wirelessdealergroup.com
All Communications: Email dealers@wirelessdealergroup.com or call 833-833-2893 (M-F, 9 AM - 5 PM PST)
Update Your Information:
Log into your member account dashboard
Email dealers@wirelessdealergroup.com or vendors@wirelessdealergroup.com
Call 833-833-2893 (M-F, 9 AM - 5 PM PST)
Account Cancellation:
Cancel your membership through your account settings
Email cancellation request to dealers@wirelessdealergroup.com
Upon cancellation, we will cease selling your information to new vendors
State-Specific Privacy Rights
California Residents (CCPA/CPRA Rights)
If you are a California resident, you have the following rights:
1. Right to Know Request disclosure of:
Categories of personal information collected
Sources of that information
Business purposes for collection
Categories of third parties we share with
Specific pieces of personal information we've collected
2. Right to Delete Request deletion of your personal information, subject to certain exceptions
3. Right to Opt-Out of Sale/Sharing
Opt out of the sale of your information to Charged and Super Charged vendors
Use our "Do Not Sell My Personal Information" form at https://www.wirelessdealergroup.com/privacy-request
We will process requests within 15 business days
4. Right to Correct Request correction of inaccurate personal information
5. Right to Limit Use of Sensitive Information Request limitations on use of sensitive personal information (if applicable)
6. Right to Non-Discrimination We will not discriminate against you for exercising your CCPA rights, including by:
Denying goods or services
Charging different prices or rates
Providing different quality of services
Note: We may offer different pricing tiers or services reasonably related to the
value of your data
How to Exercise California Rights:
Phone: 833-833-2893 (M-F, 9 AM - 5 PM PST)
Mail: Wireless Dealer Group, Attn: Privacy Officer, 115 N Euclid Ave, Ste A, Ontario, CA 91762
We will verify your identity before processing requests and respond within 45 days (extendable by 45 days if needed).
Authorized Agent: You may designate an authorized agent to submit requests on your behalf by providing written authorization.
Virginia Residents (VCDPA Rights)
Virginia consumers have the right to:
Confirm whether we process your personal data
Access your personal data
Delete personal data you provided
Obtain a copy of your personal data in a portable format
Opt-out of:
Targeted advertising
Sale of personal data
Profiling in furtherance of decisions with legal effects
Exercise Virginia Rights: Use the contact methods above. We will respond within 45 days.
Appeal Process: If we deny your request, you may appeal by emailing appeals@wirelessdealergroup.com within 30 days.
Colorado Residents (CPA Rights)
Colorado consumers have the right to:
Access and portability of personal data
Correct inaccuracies in personal data
Delete personal data
Opt-out of:
Targeted advertising
Sale of personal data
Profiling
Exercise Colorado Rights: Contact us using methods above. We respond within 45 days (extendable by 45 days).
Appeal Rights: You may appeal denials within a reasonable period by emailing appeals@wirelessdealergroup.com.
Connecticut Residents (CTDPA Rights)
Connecticut consumers have similar rights to Virginia and Colorado residents:
Confirm data processing
Access personal data
Correct inaccuracies
Delete personal data
Data portability
Opt-out of sales, targeted advertising, and profiling
Exercise Connecticut Rights: Same contact methods, 45-day response time.
Utah Residents (UCPA Rights)
Utah consumers may:
Access personal data
Delete personal data
Obtain a copy of personal data
Opt-out of sales and targeted advertising
Exercise Utah Rights: Contact us as described above. We respond within 45 days.
Other State Rights
Residents of states with data broker registration requirements or other privacy laws should contact us at privacy@wirelessdealergroup.com to inquire about additional rights that may apply.
Important Notes About Exercising Rights
Verification Process: To protect your privacy, we must verify your identity before fulfilling requests. We may ask for:
Account credentials
Business registration information
Recent transaction history
Government-issued ID (for sensitive requests)
Limitations: We may deny requests if:
We cannot verify your identity
The request is excessive, repetitive, or manifestly unfounded
The information is necessary for legal compliance
The information is required to complete transactions or provide services you've requested
Timeframes:
Most requests: 45 days (extendable to 90 days for complex requests)
Opt-out of sale: 15 business days
We will notify you if we need additional time
Do Not Sell My Personal Information
California "Do Not Sell" Right
We sell dealer contact information to Charged and Super Charged Package vendors as described above. California residents have the absolute right to opt-out of these sales.
How to Opt-Out:
Online Form: https://www.wirelessdealergroup.com/privacy-request
Email: donotsell@wirelessdealergroup.com with subject "Do Not Sell Request"
Phone: 833-833-2893 (M-F, 9 AM - 5 PM PST)
Account Settings: Toggle "Do Not Sell My Information" in your member dashboard
What Happens When You Opt-Out:
We will stop selling your contact information to new vendors within 15 business days
Vendors who previously purchased your information may still contact you based on prior purchases
You may still receive communications from vendors through non-sale arrangements (e.g., directory listings)
Your membership benefits and pricing will not change
Opt-Out Preference Signal: We recognize Global Privacy Control (GPC) signals from browsers and will honor them as valid opt-out requests.
Duration: Your opt-out preference remains in effect until you revoke it. You may opt back in at any time.
Data Security Measures
Wireless Dealer Group takes the security of your information seriously and implements comprehensive measures to protect dealer data:
Technical Security Measures
Infrastructure Security:
Industry-standard encryption (TLS 1.2 or higher) for all data in transit
AES-256 encryption for sensitive data at rest
Secure, regularly audited data centers with redundant systems
Firewall protection and intrusion detection systems
Regular security patches and system updates
Access Controls:
Role-based access controls limiting employee access to dealer information
Multi-factor authentication for all system administrators
Unique user credentials with strong password requirements
Automatic session timeouts for inactive users
Regular access reviews and revocation of unnecessary permissions
Network Security:
Segregated networks separating production and development environments
Virtual Private Networks (VPN) for remote access
Web application firewalls (WAF) protecting against common attacks
DDoS protection and traffic monitoring
Regular vulnerability scanning and penetration testing
Operational Security Measures
Employee Training:
Mandatory security awareness training for all employees
Specialized data privacy training for teams handling dealer information
Regular phishing simulations and security drills
Confidentiality agreements for all staff with data access
Background checks for employees with sensitive data access
Vendor Management:
Security assessments of all third-party service providers
Contractual data protection obligations for vendors
Regular audits of vendor security practices
Incident response coordination procedures
Limited data sharing based on need-to-know principles
Data Minimization:
Collection of only necessary dealer information
Regular data purging of outdated or unnecessary information
Anonymization of data when possible for analytics
Separate storage of sensitive financial information
Monitoring and Logging:
24/7 security monitoring and alerting
Comprehensive audit logs of data access and modifications
Automated anomaly detection systems
Regular log reviews for suspicious activity
Incident response team on standby
Physical Security Measures
Data Center Security:
Biometric access controls
24/7 video surveillance
Security personnel on-site
Mantrap entry systems
Visitor logging and escort requirements
Office Security:
Locked facilities with restricted access
Secure disposal of physical documents (cross-cut shredding)
Clean desk policy for sensitive information
Visitor management systems
Incident Response
Breach Response Plan: If we experience a data security incident, we will:
Contain and remediate the incident immediately
Conduct thorough investigation to determine scope and impact
Notify affected dealers within required timeframes (typically 72 hours for significant breaches)
Provide detailed information about:
What information was compromised
Steps we're taking to address the incident
Resources available to affected dealers
How to protect themselves from potential harm
Report to appropriate regulatory authorities as required by law
Offer credit monitoring or identity protection services when appropriate
Contact for Security Concerns: If you suspect a security issue or unauthorized access to your account:
Phone: 833-833-2893 (M-F, 9 AM - 5 PM PST)
Report immediately for fastest response
Your Role in Security
You can help protect your information by:
Using strong, unique passwords for your WDG account
Enabling multi-factor authentication if available
Not sharing your login credentials
Logging out when using shared computers
Keeping your contact information current
Reporting suspicious emails or calls claiming to be from WDG
Reviewing your account activity regularly
Limitations: While we implement robust security measures, no system is completely secure. We cannot guarantee absolute security but commit to:
Using industry-leading practices
Continuously improving our security posture
Responding quickly and transparently to incidents
Complying with all applicable security regulations
Data Retention
Active Membership: We retain your information for as long as you maintain an active Wireless Dealer Group membership to:
Provide ongoing services
Facilitate vendor connections
Maintain your account history
Comply with legal obligations
After Cancellation: When you cancel your membership or request deletion:
Immediate actions (within 15 business days):
Stop selling your information to new vendors
Remove your profile from active dealer listings
Cease marketing communications
Within 30 days:
Delete your information from active production systems
Notify vendors to cease using your information for new outreach
Remove data from marketing databases
Within 90 days:
Purge data from backup systems (subject to backup rotation cycles)
Complete all deletion processes
Information We May Retain: Even after account deletion, we may retain certain information for:
Legal compliance: Tax records, transaction history (typically 7 years)
Fraud prevention: Records of fraudulent or abusive accounts
Dispute resolution: Information related to unresolved disputes or claims
Analytics: De-identified, aggregated data that cannot identify you personally
Backups: Data in disaster recovery backups (automatically purged within 90 days)
Vendor Retention: Please note: Vendors who previously purchased your information may retain it according to their own retention policies. We contractually require vendors to honor opt-out requests, but Wireless Dealer Group cannot control vendor data retention after the initial sale.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website:
Types of Cookies We Use
Essential Cookies:
Session management and authentication
Security and fraud prevention
Shopping cart and form completion
Load balancing and performance
Analytics Cookies:
Website traffic analysis (Google Analytics)
User behavior tracking
Feature usage statistics
A/B testing and optimization
Marketing Cookies:
Advertising targeting and retargeting
Social media integration
Conversion tracking
Campaign performance measurement
Preference Cookies:
Language and region settings
Display preferences
Personalization features
Your Cookie Choices
Browser Controls: Most browsers allow you to:
Block all cookies
Block third-party cookies only
Delete cookies after browsing
Receive notification before cookies are set
Opt-Out Tools:
Google Analytics Opt-Out: https://tools.google.com/dlpage/gaoptout
NAI Opt-Out: https://optout.networkadvertising.org/
DAA Opt-Out: https://optout.aboutads.info/
Note: Blocking essential cookies may prevent you from using certain features of our website.
Third-Party Links and Services
Our website may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to those third parties.
We Are Not Responsible For:
Third-party privacy practices
Content on external websites
Data collection by third parties
Security of third-party services
We Recommend:
Review privacy policies of any third-party sites you visit
Exercise caution when providing information to third parties
Understand how third parties use your data
Contact third parties directly with privacy questions
Third-Party Privacy Practices
Vendor Privacy Policies: Once your information is shared with or sold to vendor partners, their use of your information is governed by their respective privacy policies. Wireless Dealer Group is not responsible for:
How vendors use, store, or protect your information
Vendor compliance with their own privacy policies
Third-party security breaches or data incidents
Vendors' sharing of your information with their partners
Your Rights with Vendors: You may have independent privacy rights with vendors who contact you, including:
Right to opt-out of their communications
Right to request deletion under applicable state laws
Right to file complaints with regulatory authorities
We Encourage You To:
Review privacy policies of vendors who contact you
Exercise your rights directly with vendors when needed
Report problematic vendor behavior to us at complaints@wirelessdealergroup.com
Our Vendor Requirements: While we cannot control vendor practices after data transfer, we contractually require vendors to:
Maintain their own compliant privacy policies
Implement reasonable security measures
Honor opt-out requests
Comply with applicable privacy laws
We may terminate vendors who demonstrate patterns of non-compliance, but cannot be held liable for their independent actions.
Children's Privacy
Wireless Dealer Group's services are designed for businesses and professionals. We do not knowingly collect personal information from individuals under the age of 18.
If we learn that we have collected personal information from someone under 18, we will delete that information promptly.
If you believe we have inadvertently collected information from a minor, please contact us at privacy@wirelessdealergroup.com.
International Data Transfers
Wireless Dealer Group is based in the United States and primarily serves the U.S. market. If you access our services from outside the United States:
Your information will be transferred to and processed in the United States
U.S. data protection laws may differ from those in your country
By using our services, you consent to the transfer of your information to the U.S.
We implement appropriate safeguards to protect your information during international transfers.
Changes to This Privacy Policy
Notification of Changes: We will notify you of material changes to this Privacy Policy:
Email notification: Sent to your registered email address at least 30 days before changes take effect
Website notice: Prominent banner on wirelessdealergroup.com
Account dashboard: In-app notification when you log in
Updated policy: Posted at wirelessdealergroup.com/privacy with "Last Updated" date
What Constitutes Material Changes:
Expanding categories of information collected
Adding new purposes for data use
Sharing data with new categories of third parties
Reducing your privacy rights or controls
Changes to data retention periods
Changes to security practices
Your Options: After notification of material changes:
Continue using services: Indicates acceptance of new terms
Opt-out of new practices: Contact us to limit how changes apply to you
Cancel membership: You may cancel if you disagree with changes
Exercise state rights: California and other state residents can exercise enhanced rights
Minor Changes: Non-material changes (typos, formatting, clarifications, contact information updates) may be made without advance notice. Check the "Last Updated" date regularly.
Contact Us
Privacy Questions and Requests
General Privacy Inquiries:
Dealers: dealers@wirelessdealergroup.com
Vendors: vendors@wirelessdealergroup.com
Phone: 833-833-2893
Hours: Monday-Friday, 9 AM - 5 PM PST
Specific Request Types
Do Not Sell Requests (California):
Online Form: https://www.wirelessdealergroup.com/privacy-request
Phone: 833-833-2893
Data Access, Deletion, or Correction:
Online Form: https://www.wirelessdealergroup.com/privacy-request
Phone: 833-833-2893
Security Concerns:
Phone: 833-833-2893
Vendor Complaints:
Phone: 833-833-2893
Appeals (Virginia, Colorado, Connecticut residents):
Mailing Address: Wireless Dealer GroupAttn: Privacy Officer115 N Euclid Ave, Ste AOntario, CA 91762
Response Times
General inquiries: 5 business days
Do Not Sell requests: 15 business days
Data rights requests: 45 days (may extend to 90 days for complex requests)
Security incidents: Immediate acknowledgment, full response within 72 hours
Last Updated: January 16, 2026Effective Date: January 16, 2026
END OF PRIVACY POLICY
