T-Mobile's Black Friday 2025 promotions are shaping up to be some of the most aggressive device offers of the year, with reports indicating free flagship phones including the iPhone 17 Pro and Galaxy Z Flip 7 for qualifying customers. For anyone considering a phone upgrade or switch to T-Mobile, understanding these deals and how they work can help you make the most of the holiday shopping season. This guide breaks down what's expected in T-Mobile's Black Friday lineup based o

T-Mobile's deployment of advanced 5G technology at the Las Vegas Grand Prix is more than a flashy tech demo—it's a real-world example of how carriers use high-profile events to showcase network capabilities, generate buzz, and position themselves as innovation leaders. For wireless dealers, these kinds of carrier moves create local marketing opportunities, conversation starters with customers, and proof points you can use when selling T-Mobile plans and devices. This dealer-f

T-Mobile is doubling down on its “Un-carrier” strategy with a new switching app designed to make it easier for AT&T and Verizon customers to move their lines over. For dealers and retail reps, this isn’t just another tech feature—it’s a new tool you can use to remove friction, close more port-ins, and win customers who are tired of their current carrier but scared of the switching process. This dealer-focused guide breaks down what the switching app is trying to solve, how it

Simple Mobile has launched a powerful new promo that gives dealers a high-impact way to drive prepaid activations and upgrades: a Samsung Galaxy A16 5G for FREE  with qualifying Simple Mobile plans. Even better, this offer is now available to all dealers  with a 100% rebate  and no tier restriction . This dealer-focused guide breaks down the promo details, explains the requirements in plain language, and gives you practical strategies to turn this offer into more activations,

T-Mobile’s latest budget-friendly device, the REVVL 8 Pro , is arriving with a clear message: better cameras, water resistance, and 5G performance at around the $250 price point. For wireless dealers, this is not just another low-cost Android. It’s a key tool for closing value-conscious upgrades, prepaid activations, and switcher deals where customers want “good enough” specs without flagship pricing. This dealer-focused guide breaks down what’s new with the REVVL 8 Pro, how

In a major milestone for mid-band 5G, AT&T has activated EchoStar’s 3.45 GHz spectrum on nearly 23,000 cell sites  across the United States in just a few weeks. This rapid deployment, which precedes the official closing of AT&T’s $23 billion purchase of this spectrum, is enabled by a short-term spectrum management lease with EchoStar. This aggressive rollout is already delivering significant performance improvements for both mobile 5G and fixed wireless internet services, cre

Verizon is reportedly preparing to cut 20–25% of its 5G Acceleration (5GA) enterprise team as part of a broader plan to eliminate around 15,000 jobs.  For the average headline reader, this is just another corporate layoff story. For wireless dealers, it is a clear signal: Verizon is rebalancing away from aggressive enterprise 5G and putting more weight behind the consumer side of the business. This guide breaks down the news in plain language and, more importantly, turns it i

T-Mobile just rolled out six major updates to its T-Life app, and while the official story focuses on “simplifying your wireless life,” dealers should read this as: new tools to close more sales, reduce support time, and keep customers from churning. The T-Life app launched in 2024 as T-Mobile’s one-stop hub for upgrades, perks, and account management. With these new features—AI assistant, T-Satellite integration, smarter shopping cart, improved Home Internet controls, and bu

T-Mobile customers are experiencing a fresh round of problems with the carrier's T-Life app, with some users unable to log in at all while others report the app loads but doesn't function properly. This creates significant challenges for both customers and dealers, as T-Mobile has made T-Life the centerpiece of virtually all customer interactions. Here's what dealers need to know about the current issues, customer impact, troubleshooting steps, and business implications. T-Li

T-Mobile's holiday promotion offers four free Samsung Galaxy phones when families switch and activate on qualifying plans. Here's everything wireless dealers need to know to maximize this limited-time offer, including eligible devices, plan requirements, sales scripts, and proven strategies to drive massive holiday activation volume. The Promotion: Four Free Samsung Galaxy Phones Offer Overview Promotion:  Four free Samsung Galaxy smartphones when you switch to T-Mobile Eligi

T-Mobile just launched an aggressive switcher promotion offering four free phones on its basic Essentials plan. Here's everything wireless dealers need to know to capitalize on this limited-time offer and drive massive customer acquisition. The Promotion: Four Free Phones for Switchers T-Mobile is making it incredibly easy for families to switch carriers with a new promotion that offers four free smartphones when customers port in their numbers and activate on the T-Mobile Es

EchoStar just agreed to sell its full unpaired AWS-3 spectrum license to AT&T for $1.0 billion. Here's what this major spectrum deal means for wireless dealers, network coverage, AT&T's competitive positioning, and the future of 5G expansion. The Deal: EchoStar Sells AWS-3 Spectrum to AT&T EchoStar Corporation announced it has entered into a definitive agreement to sell its full unpaired AWS-3 spectrum license to AT&T for $1.0 billion in cash . The transaction is subject to r

T-Mobile just democratized emergency access by making its satellite-based Text to 911 feature free for everyone—regardless of carrier or device. Here's how wireless dealers can leverage this game-changing announcement to attract customers and position themselves as community safety advocates. The Big News: Free Emergency Access for All On November 5, 2025, T-Mobile announced that its satellite-based Text to 911 service is now free for everyone —not just T-Mobile customers. Th

Effective November 1st, AT&T launches enhanced military switcher promotion offering up to $100 in monthly bill credits—complete dealer guide to eligibility, requirements, competitive positioning, and sales strategies AT&T has announced a significant enhancement to its military customer acquisition strategy with a new AT&T military switcher offer  effective November 1st, 2025. Military servicemembers and veterans who port in their number and purchase a smartphone on an install

Starting October 30, 2025, T-Mobile is eliminating all payment arrangement options except the T-Life app, forcing customers to use the mobile app instead of calling customer service, visiting retail stores, or using the automated phone system.  This change represents T-Mobile's continued push toward self-service digital channels and away from traditional customer support methods. For wireless dealers, this policy shift creates new customer service challenges, particularly for

AT&T is launching a new 25% discount for retired first responders starting October 28, 2025, expanding its appreciation offers to honor retired law enforcement officers and firefighters.  The discount applies to every line on AT&T's best unlimited plans—Unlimited Premium PL, Unlimited Extra EL, and Unlimited Starter SL—and is available to retired first responders and their families. For wireless dealers, this new offer presents significant opportunities to attract a loyal, un

T-Mobile is launching its annual holiday giving campaign with a focus on first responders, running from National First Responders Day (October 28) through Giving Tuesday (December 2, 2025).  The campaign includes employee donation matching, customer participation through the T-Life app, and up to $450,000 in corporate donations to first responder organizations. For wireless dealers, this campaign presents an opportunity to engage customers, support local first responders, and

AT&T has updated the chargeback policy for its $800 Smartphone Reimbursement Switcher Offer, effective October 24, 2025.  The new policy introduces a 36-month commitment structure with tiered cancellation fees based on when customers cancel service. This change significantly impacts how dealers should position the offer, educate customers, and manage chargeback risk. Here's everything wireless dealers need to know about the updated policy, customer disclosure requirements, an

T-Mobile has officially closed a credit card autopay loophole that allowed customers to earn rewards while keeping their autopay discount.  Effective October 24, 2025, customers who make early one-time payments with a credit card will lose their $5 per line monthly discount, even if they have a debit card or bank account set up for autopay. This policy change has significant implications for dealers, customer retention, and sales conversations. Key Points for Dealers: Effecti

Verizon Home Internet Lite: Quick Overview for Dealers Detail Information Launch Date October 2025 (Available Now) Pricing $25/month (limited-time with mobile plan), $60/month standalone Speeds Up to 25 Mbps download (typical 10-25 Mbps) Data Cap 150 GB at full speed, then reduced to 10 Mbps (unlimited data) Network Verizon 5G/4G LTE network Price Guarantee 3 years for $25/month rate (with mobile plan) Target Market Rural/underserved areas, light internet users, budget-consci