An editorial warns that T-Mobile’s push to move upgrades, add‑a‑line, and new account creation into the T‑Life app by Q4 2026 will corner a specific group: customers who refuse to use the app but also won’t leave. Poll results show 52.17% would switch, 24.03% refuse the app, and 23.8% don’t mind it. For dealers, this is a “friction-to-service” opportunity: offer app setup/teach-back, keep a human fallback plan ready, and build a clean switch menu for customers who want a pers

AT&T’s Amigo Jr is a low-cost smartphone built for kids, and AT&T also released a new smartwatch—perfect fuel for family add-a-line sales. Wireless dealers can win by offering a “First Phone Setup,” positioning safety features (location sharing, parental controls), and bundling kid-proof protection (rugged case + tempered glass) plus chargers. The play is simple: add lines, reduce returns, and build long-term family retention.