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WDG Verified Carrier

WDG Listed Carrier

LIVELY MVNO

Operated by Lively

Lively (formerly Jitterbug) runs on Verizon's network with senior-friendly phones, simple plans, and built-in health, safety and urgent-response services.

Verizon Network

Confirmed directly with the carrier

Not fully confirmed by the carrier

 - Last verified Jan 2026 - Re-verify Yearly

Lively Logo

RUNS ON

Verizon 4G/5G

PLANS STARTING AT

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LIVELY AT A GLANCE

Verified company and network details. Every field below is confirmed by the carrier or by WDG's verification team.

Host Network

Verizon

Network Tech

4G/5G

BYOD

TBD

Family Plans

Yes

DEVICES & NETWORK SUPPORT

What works on Lively confirmed during carrier verification or by the WDG Team.

BYOD

TBD

eSIM

TBD

VoLTE

TBD

WiFi Calling

TBD

Hotspot/ Tethering

TBD

SUPPORT & CONTACTS

Verified phone numbers for customers, dealers, and stuck ports.

Customer Support

Customer service

Hours

TBD

Tech Support

Email Support

Dealer Support

Dealer/Agent line

Port department

Dealer Email Support

PLANS & PROMOTIONS

Best Value

Unlimited Talk & Text + 5 GB

4G/5G

$34.99/mo

  • Unlimited talk & text
  • 5 GB high‑speed data
  • International calling included

Unlimited Talk & Text + 3 GB

4G/5G

$29.99/mo

  • Unlimited talk & text
  • 3 GB high‑speed data
  • International calling included

Unlimited Talk & Text + 1 GB

4G/5G

$24.99/mo

  • Unlimited talk & text
  • 1 GB high‑speed data
  • International calling included

Discounts

Multi-line / Family

Yes

Autopay Discount

No

International

International calling / roaming options are plan dependent.

Current Promotions

Plan promos, phone deals and port-in credits are plan and device dependent.

Plans

LIVELY PLAN COMPARISON

Carrier Name
Plan Name
Plan Cost
Talk
Text
Data
High Speed Data
Hotspot
Int Roaming
Lively
Basic Plan
$25/mo
Unlimited
Unlimited
0.5 GB
0.5 GB
No
No
Lively
Unlimited Plan
$40/mo
Unlimited
Unlimited
Unlimited
15 GB
No
Yes
Lively
Unlimited Plus
$50/mo
Unlimited
Unlimited
Unlimited
30 GB
Yes
Yes

LIVELY DEALER PROGRAM

What carrying Lively looks like for your store. Looking for master agents or distributors?

Getting Started

Dealer Program

Yes

Sign Up

Commissions

Structure

Direct residuals

Residuals paid by the carrier directly to the dealer 

Dealer support

Marketing materials

No

Co-op / MDF

No

No

Exclusive store program

Equipment financing

No

Getting Started

Dealer Program

Yes

Sign Up

PORTING IN TO LIVELY

What a customer needs to bring their number to Lively

1

Required to port in

Required customer info (name, address, account number, transfer PIN, etc.) 

Account Number, Transfer Pin, Name, Billing Address

2

Details

Account Format

11111111111-1

Get transfer PIN

Call, App/MyAccount

Typical Completion

Yes

3

Restrictions

Any carriers Lively cannot accept ports from are listed below:

No Restrictions

PORTING OUT OF LIVELY

How to transfer a number away cleanly — and the fixes for common rejections.

What to collect first

Phone number(s) being ported

Lively Account Number

Port-out / transfer PIN

Account holder name + billing ZIP (match exactly)

Must be active to port?

Yes

Can suspended/non pay port out

No

Process

  1. Keep the line active — do not cancel before porting.
     

  2. Get the account number + transfer PIN from support.
     

  3. Submit to the new carrier with billing ZIP and account holder name.

Common rejections

  • PIN incorrect: re-confirm and resubmit.

  • Account # mismatch: re-check the number.

  • Name/ZIP mismatch: match exactly as on file.

LIVELY APN SETTINGS

APN configuration for unlocked devices on Lively (Verizon network). Save the APN, select it, then restart the device.)

AT&T NETWORK APN

Step 1: Connect your phone to WiFi. This step is important.

​

Step 2: Tap on Settings.

​

Step 3: Tap on Internet. This may also be called Connections or Wireless & Networks.

​

Step 4: Tap on Mobile Networks.

​

Step 5: Tap on Access Point Names or APN Settings.

Name

​

APN

​

Proxy

Not Set

Port

Not Set

Username

Not Set

Password

Not Set

Server

Not Set

MMSC

​

MMS PROXY

​

MMS PORT

​

MCC

​

MNC

​

AUTHENTICATION TYPE

None

APN TYPE

​

APN PROTOCOL

​

APN ROAMING PROTOCOL

IPv4

BEARER

​

MVNO TYPE

None

MVNO VALUE

Not set

ANDROID APN - LIVELY

Step 1: Connect your phone to WiFi. This step is important.

​

Step 2: On your phone, go to Settings.

​

Step 3: Tap on Cellular or Mobile Data.

​

Step 4: Under Cellular, tap on Cellular Data Options or Mobile Data Options.

​

Step 5: Tap on Cellular Network or Mobile Data Network.

IPHONE APN - LIVELY

Name

​

APN

​

Proxy

Not Set

Port

Not Set

Username

Not Set

Password

Not Set

Server

Not Set

MMSC

​

MMS PROXY

​

MMS PORT

​

MCC

​

MNC

​

AUTHENTICATION TYPE

None

APN TYPE

​

APN PROTOCOL

​

APN ROAMING PROTOCOL

IPv4

BEARER

​

MVNO TYPE

None

MVNO VALUE

Not set

T-MOBILE NETWORK APN

Step 1: Connect your phone to WiFi. This step is important.

​

Step 2: Tap on Settings.

​

Step 3: Tap on Internet. This may also be called Connections or Wireless & Networks.

​

Step 4: Tap on Mobile Networks.

​

Step 5: Tap on Access Point Names or APN Settings.

Name

​

APN

​

Proxy

Not Set

Port

Not Set

Username

Not Set

Password

Not Set

Server

Not Set

MMSC

​

MMS PROXY

​

MMS PORT

​

MCC

​

MNC

​

AUTHENTICATION TYPE

None

APN TYPE

​

APN PROTOCOL

​

APN ROAMING PROTOCOL

IPv4

BEARER

​

MVNO TYPE

None

MVNO VALUE

Not set

ANDROID APN - LIVELY

Step 1: Connect your phone to WiFi. This step is important.

​

Step 2: On your phone, go to Settings.

​

Step 3: Tap on Cellular or Mobile Data.

​

Step 4: Under Cellular, tap on Cellular Data Options or Mobile Data Options.

​

Step 5: Tap on Cellular Network or Mobile Data Network.

IPHONE APN - LIVELY

Name

​

APN

​

Proxy

Not Set

Port

Not Set

Username

Not Set

Password

Not Set

Server

Not Set

MMSC

​

MMS PROXY

​

MMS PORT

​

MCC

​

MNC

​

AUTHENTICATION TYPE

None

APN TYPE

​

APN PROTOCOL

​

APN ROAMING PROTOCOL

IPv4

BEARER

​

MVNO TYPE

None

MVNO VALUE

Not set

VERIZON NETWORK APN

Step 1: Connect your phone to WiFi. This step is important.

​

Step 2: Tap on Settings.

​

Step 3: Tap on Internet. This may also be called Connections or Wireless & Networks.

​

Step 4: Tap on Mobile Networks.

​

Step 5: Tap on Access Point Names or APN Settings.

Name

​

APN

​

Proxy

Not Set

Port

Not Set

Username

Not Set

Password

Not Set

Server

Not Set

MMSC

​

MMS PROXY

​

MMS PORT

​

MCC

​

MNC

​

AUTHENTICATION TYPE

None

APN TYPE

​

APN PROTOCOL

​

APN ROAMING PROTOCOL

IPv4

BEARER

​

MVNO TYPE

None

MVNO VALUE

Not set

ANDROID APN - LIVELY

Step 1: Connect your phone to WiFi. This step is important.

​

Step 2: On your phone, go to Settings.

​

Step 3: Tap on Cellular or Mobile Data.

​

Step 4: Under Cellular, tap on Cellular Data Options or Mobile Data Options.

​

Step 5: Tap on Cellular Network or Mobile Data Network.

IPHONE APN - LIVELY

Name

​

APN

​

Proxy

Not Set

Port

Not Set

Username

Not Set

Password

Not Set

Server

Not Set

MMSC

​

MMS PROXY

​

MMS PORT

​

MCC

​

MNC

​

AUTHENTICATION TYPE

None

APN TYPE

​

APN PROTOCOL

​

APN ROAMING PROTOCOL

IPv4

BEARER

​

MVNO TYPE

None

MVNO VALUE

Not set

BECOME A GOOD2GO MOBILE AUTHORIZED RETAILER

Tap into the value segment with simple plans, fast activation and competitive commissions. Access activation, dealer pricing and support through Wireless Dealer Group.

LIVELY WDG DEALER TAKE

Our editorial assessment of carrying Lively not carrier-provided.

Strengths

  • Senior safety and health monitoring features

  • AARP partnership drives trust

  • Growing senior market

  • 5G access on major networks

  • Family-driven activations for elderly parents

Watch-outs

  • Limited to senior market

  • Higher device costs

  • Specialized product knowledge required

  • Smaller customer base

  • Lower activation volumes

LIVELY FAQ

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