AT&T and Verizon customers are watching a Supreme Court-related fight that could affect how disputes, fees, or claims get handled. Wireless dealers should stay neutral, set expectations, and focus on what customers can do now—documentation, account reviews, and clear escalation paths.

T-Mobile is reportedly starting layoffs in 2026. Wireless dealers should prepare for customer confusion, slower support escalations, and shifting promos—while using the moment to win trust with proactive communication, backup support options, and smart upgrade campaigns.