Back glass repair is high demand but high risk. This guide helps wireless dealers decide whether to outsource or do back glass repairs in-house based on volume, equipment cost, technician skill, turnaround time, and warranty exposure—so you stay profitable and protect your reputation.

A strong warranty policy protects your shop and builds trust—if it’s clear and consistent. This dealer-focused guide explains what to cover, what to exclude, recommended warranty lengths, documentation standards, and simple scripts to prevent “free redo” disputes.