A dealer-friendly documentation system for repairs: photos, tests, parts traceability, customer approvals, and pickup verification—so warranty claims are clear and defensible.

A dealer-friendly safety workflow for swollen phone batteries—what to do immediately, what not to do, and how to communicate urgency with clear scripts.

Back glass repair can be profitable, but it also carries real risk. This guide helps wireless dealers decide when to repair vs replace, how to price labor and complexity, and how to explain timelines, risk, and warranty limits clearly to customers.