Verizon confirmed a wireless service interruption in Albuquerque, New Mexico, caused by multiple fiber cuts. Voice calling was restored first, 911 was not impacted, and Verizon says service was fully restored by 3:55 PM MT. For dealers, outages are a retention moment: document impact fast, guide customers to the right support path, and sell “connectivity insurance” (backup hotspot/router + power + setup) so customers aren’t stranded the next time a fiber cut or network issue

Celona is pushing the idea that private 5G and Wi‑Fi should work together under one “intelligent” layer—using AI to simplify operations, improve performance, and reduce troubleshooting. For dealers selling to SMBs and multi-location operators, this is a signal that managed connectivity is becoming the product (not just the access). The opportunity: package site surveys, managed Wi‑Fi, private wireless, and backup internet into one monthly bundle with clear SLAs.

Dish Wireless reportedly being in default over leased cell towers raises questions about network stability, expansion pace, and customer confidence. Wireless dealers can use this moment to educate customers without fear-selling: run coverage checks, offer plan audits, and keep switcher paths ready (device compatibility, eSIM setup, and backup options) so customers stay connected if service changes.

Verizon reportedly completed a major move it’s been setting up for years—likely tied to network strategy, spectrum, or long-term infrastructure. Wireless dealers can turn this into sales by running coverage-based switcher campaigns, upgrading customers to compatible devices, and bundling accessories that improve real-world performance.