USB-C explained for dealers: why USB-C is just the connector (not a speed guarantee), how charging wattage and fast-charging standards (USB-PD/PPS) affect compatibility, and why some USB-C cables don’t support high-speed data. Includes a quick dealer checklist and copy/paste scripts to prevent “my charger doesn’t work” complaints and returns.

USB-C types explained in plain English: USB-C is the plug shape, but USB 2.0 vs USB 3.x changes data speed and capability. Learn why some cables charge slow, why some are charge-only, and why video/docks may not work even if the connector fits. Includes a dealer checklist to match the right cable to the customer’s use (charging, data transfer, or monitor/dock) and reduce returns.