Verizon confirmed a wireless service interruption in Albuquerque, New Mexico, caused by multiple fiber cuts. Voice calling was restored first, 911 was not impacted, and Verizon says service was fully restored by 3:55 PM MT. For dealers, outages are a retention moment: document impact fast, guide customers to the right support path, and sell “connectivity insurance” (backup hotspot/router + power + setup) so customers aren’t stranded the next time a fiber cut or network issue