Verizon denied rumors that it’s preparing for a sale to SpaceX, but many subscribers say they wish it were true. In a reader poll with 3,114 responses, 38% wanted Verizon to stay as-is, while 37% wanted SpaceX to buy it; 23% preferred another buyer (not AT&T, T‑Mobile, or SpaceX). The frustration is driven by repeated price hikes and Verizon’s premium positioning—many customers don’t feel the service justifies the cost.

Wolfe Research says T-Mobile’s “undisputed leader” status is fading as AT&T and Verizon improve postpaid value plans, cable companies push aggressive device promos, and SpaceX’s next-gen Starlink V3 satellites threaten T‑Mobile’s 5G home internet business. After migrating customers off legacy plans and raising prices, T‑Mobile has less room to squeeze ARPU, while rivals are forecasted to grow faster and potentially match T‑Mobile over the next four years. Dealers should treat

A dealer-focused Boost Mobile review: verified plans and prices, network setup, throttling, returns, and how to pitch it with confidence.

AT&T and Cricket run on the same network but serve different buyers. Compare plans, prices, data policies and dealer fit before your next sale.

T-Mobile has completed the sale of an 800 MHz spectrum portfolio to Grain Management, a move that highlights how valuable low-band spectrum remains for wide-area coverage—especially in rural and small-town markets. While customers won’t see an overnight “speed boost,” low-band spectrum can improve reach, in-building coverage, and reliability when deployed well. Dealers should treat this as a coverage and rural connectivity story: run location-based fit checks, watch for netwo

Recent Verizon outages are putting network reliability back at the center of customer conversations. When service fails, customers don’t want carrier jargon—they want a fast diagnosis, a clear credit/escalation path, and a plan to prevent downtime next time. Dealers can win these moments by running a simple outage checklist (device, SIM/eSIM, settings, Wi‑Fi calling), documenting impact for support, and bundling “connectivity insurance” like hotspots/routers, power protection

A new report ties rising customer frustration to telcos shrinking human support while pushing digital-first tools. Deutsche Telekom’s Q2 2026 report shows T-Mobile US full-time employees fell from 70,036 (end of 2025) to 65,365 (end of June 2026)—about 4,700 fewer people (a 6.7% drop). At the same time, T-Mobile is pushing customers toward the T‑Life app for upgrades and account actions. Dealers should treat this as a “support gap” opportunity: sell paid setup, bill audits, a

T-Mobile announced the third season of Friday Night 5G Lights, expanding the program to more than $8.4 million in prizes for small-town US high schools—including a $1 million football field makeover. Eligible schools in towns under 150,000 people can apply through September 18 by submitting a short essay.

T-Mobile is leaning more premium as plan tiers blur across carriers. Dealers can win with bill audits, fit checks, and value-based bundles.

An editorial warns that T-Mobile’s push to move upgrades, add‑a‑line, and new account creation into the T‑Life app by Q4 2026 will corner a specific group: customers who refuse to use the app but also won’t leave. Poll results show 52.17% would switch, 24.03% refuse the app, and 23.8% don’t mind it. For dealers, this is a “friction-to-service” opportunity: offer app setup/teach-back, keep a human fallback plan ready, and build a clean switch menu for customers who want a pers

Apple’s new iPhone leasing program (Apple Upgrade), backed by Klarna, still requires a postpaid account with AT&T, T-Mobile, or Verizon—meaning MVNO customers can’t enroll directly. A former Apple carrier-team employee says there are two main reasons: (1) the Big Three pay Apple hundreds of millions annually for promotions and preferential treatment (including exclusivity), and (2) carrier-level postpaid checks help reduce fraud and financial risk.

A new editorial highlights growing backlash as T-Mobile forces millions off legacy plans—some with “permanent price lock” expectations—triggering bill hikes, FCC complaints, and rising churn. Despite frustration, many customers stay because T-Mobile still undercuts AT&T and Verizon on price and performs well in many markets. For dealers, this is a “trust + math” moment: run quick bill audits, document promises vs. current costs, and offer a clear menu—stay and optimize, restr

AT&T Prepaid dealer review: current plans and pricing from AT&T's plans page, data speeds, coverage, returns, and how to pitch it at the counter.

After a network outage, customers often want one thing: a fair credit and a clear explanation. This guide walks through the fastest way to request a T-Mobile outage credit, what account details to check first (plan, add-ons, autopay, device settings), and how dealers can turn a frustrating moment into retention—by documenting the issue, escalating correctly, and offering a simple “backup connectivity” plan for next time.

AT&T has closed a reported $23 billion spectrum deal with EchoStar, a major move that could strengthen AT&T’s 5G capacity and long-term network positioning. Spectrum is the “raw material” of wireless performance—more usable spectrum can translate into better speeds, more consistent service during congestion, and improved home internet viability in certain markets. Dealers should treat this as a credibility headline and prepare a simple “where will it improve first?” coverage

The US is pushing allies to align around 6G—signaling that the next wireless generation will be shaped as much by geopolitics and standards-setting as by pure technology. For dealers, the near-term impact isn’t “6G phones tomorrow.” It’s a roadmap story: spectrum planning, security requirements, and vendor ecosystems will influence future device availability, network upgrades, and enterprise connectivity. The best move now is educating business customers and positioning 5G/5G

AT&T is joining a growing list of telecom providers making “quantum” moves in 2026—signaling that post-quantum security and quantum-safe networking are becoming real priorities, not just lab talk. For dealers, this is a high-value B2B opener: multi-location retailers and SMBs want secure, reliable connectivity for payments, customer data, and remote work. The practical sell is a security-first connectivity bundle (primary internet + backup + managed security positioning).

T-Mobile is facing another wave of nationwide network issues just days after the July 27 outage it said was resolved. Downdetector complaints between roughly 6–9 AM ET on July 30 point heavily to 5G Home Internet disruptions, with additional reports of mobile phones showing no signal. Early hotspots include Chicago, Atlanta, Dallas, Washington, New York, Boston, Houston, and more. Dealers should be ready with a calm outage script.

Reports spiked during a widespread T-Mobile outage before restoration was confirmed. Dealer playbook: troubleshoot fast and sell backup connectivity.

T-Mobile customers say they want to leave after price increases tied to “price freeze” expectations, but many still don’t switch—largely because T-Mobile’s network performance remains hard to beat. A reader poll shows 47% leave after hikes, 38% vent but stay, and 15% say they’ll leave on the next strike. Dealers can win by separating emotion from math: run a bill audit, fix add-ons, time a payoff-based switch, and offer a clear “stay vs switch” menu (including MVNO options).