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Tello Mobile In 2024: What You Need To Know



Year Founded: 2015

Subscribers: 100,000

Networks Used: T-Mobile

LTE Bands Used: 2, 4, 5, 12, 66, 71,

5G Bands Used: n41 (2500MHz), n71 (600MHz), n258 (24GHz), n260 (39GHz), n261 (28GHz),

Support For BYOD: Yes

Sells Phones: Yes

All Taxes And Fees Included In Price? No

Online Payment Options: Credit Cards, Debit Cards, PayPal

Tello Customer Service & Contact Information

Address/Headquarters:

4780 Ashford Dunwoody RdAtlanta, GA, 30338United States

Social Media Accounts

Facebook

Twitter


A Summary Of Tello Phone Plans

No Credit Check Single Line Monthly Prepaid Plans

1 GB

$6/Mo

$72/Annually

  • 100 Minutes

  • Unlimited Texts

  • Hotspot 1GB

View Details

T-Mobile

0 MB

$6/Mo

$72/Annually

  • 300 Minutes

  • Unlimited Texts

View Details

T-Mobile

2 GB

$7/Mo

$84/Annually

  • 100 Minutes

  • Unlimited Texts

  • Hotspot 2GB

View Details

T-Mobile

1 GB

$9/Mo

$108/Annually

  • Unlimited Minutes

  • Unlimited Texts

  • Hotspot 1GB

View Details

T-Mobile

2 GB

$10/Mo

$120/Annually

  • Unlimited Minutes

  • Unlimited Texts

  • Hotspot 2GB

View Details

T-Mobile

5 GB

$11/Mo

$132/Annually

  • 100 Minutes

  • Unlimited Texts

  • Hotspot 5GB

View Details

T-Mobile

5 GB

$14/Mo

$168/Annually

  • Unlimited Minutes

  • Unlimited Texts

  • Hotspot 5GB

View Details

T-Mobile

10 GB

$19/Mo

$228/Annually

  • Unlimited Minutes

  • Unlimited Texts

  • Hotspot 10GB

View Details

T-Mobile

15 GB

$24/Mo

$288/Annually

  • Unlimited Minutes

  • Unlimited Texts

  • Hotspot 15GB

View Details

T-Mobile

35 GB

$25/Mo

$300/Annually

  • Unlimited Minutes

  • Unlimited Texts

  • Hotspot 5GB

View Details

T-Mobile

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Data Only Plans

1 GB

$5/Mo

$60/Annually

  • ✓ Data Only SIM

View Details

T-Mobile

2 GB

$6/Mo

$72/Annually

  • ✓ Data Only SIM

View Details

T-Mobile

5 GB

$10/Mo

$120/Annually

  • ✓ Data Only SIM

View Details

T-Mobile

10 GB

$15/Mo

$180/Annually

  • ✓ Data Only SIM

View Details

T-Mobile

15 GB

$20/Mo

$240/Annually

  • ✓ Data Only SIM

View Details

T-Mobile


Tello Mobile Pay As You Go Plans








Tello PG Network(s): T-Mobile

Calling Card

$10

Minutes/Data

1c min/2c MB

SMS/MMS

1c/1c

Duration

90 days


Tello PG 15 Network(s): T-Mobile

Calling Card

$15

Minutes/Data

1c min/2c MB

SMS/MMS

1c/1c

Duration

90 days


Tello PG 25 Network(s): T-Mobile

Calling Card

$25

Minutes/Data

1c min/2c MB

SMS/MMS

1c/1c

Duration

90 days


Tello PG50 Network(s): T-Mobile

Calling Card

$50

Minutes/Data

1c min/2c MB

SMS/MMS

1c/1c

Duration

90 days

   


Things To Know About Tello Before You Subscribe

Tello Mobile soft launched in the USA in late 2015, and formerly activated customers on the Sprint network. On 1/18/21, Tello began activating all new customers on the T-Mobile network.


Although the MVNO launched in 2015, its parent company, KeepCalling, is a global telecommunications company that first registered in the USA in the year 2002.  From 2011-2014 KeepCalling grew its revenue by over 20000% and was named by Inc 5000 to be one of the fastest growing companies in the USA for 5 consecutive years. With Tello, subscribers join a company that has years of experience in the telecommunications market.


How Tello Phone Plans Work


Tello Mobile Subscribers Can Custom Build Their Own Phone Plans

Tello allows its subscribers to custom build their own cell phone plans.  When you custom build your own phone plan with Tello, you’ll enjoy having no contract, free tethering, and international calling at no extra charge. However, the highest data containing plan with 35GB of data is the only one to offer unlimited data at slow speeds of 256Kbps once the high-speed data allotment runs out. Prior to December 2023, all Tello plans with data contained unlimited data at 64Kbps once the plan’s high-speed data allotment was consumed. Tello decided to lower its prices and increase the amount of data included with some plans in December 2023 instead of continuing to offer slow data speeds after the data allotments run out. Customers that wish to have more data can purchase pay go credits or renew their plans early. Customers that renew their plans early and don’t use autopay billing do get to rollover any unused data that they have in their accounts.


In May of 2021, Tello updated its international calling list to include more than 60 countries up from just China, Canada, Mexico, and Romania. Tello charges state and county sales tax, and for the federal universal service fund.


Supported Phones And BYOD Devices

Tello does sell mobile phones, however,  those that already have a phone are welcome to bring it to Tello, as long as it is out of contract and compatible with the T-Mobile network. Phones must also support VoLTE HD voice calling. Most universally unlocked phones from Motorola and Samsung are also compatible.


Where To Buy Service Plans And SIM Cards

SIM cards and plans must be purchased directly from Tello.  If you already have a Sprint SIM card, you can safely use that with Tello without having to purchase a new SIM card.


How To Port Out Of Tello

Porting out requires you to call Tello to get your account number. You will need to submit to them your name and email address. They will also ask you for your new provider name. Tello does not use PINS or passwords and so your port out password defaults to 0000.


Phone Unlock Policy

Tello sells all of its phones unlocked, so there is no device unlock policy to worry about.

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