TruConnect MVNO
TruConnect offers dealers Lifeline and ACP government assistance programs with 4G access. Dealers tap into underserved communities seeking free or subsidized wireless service. The carrier’s focus on low-income customers and government programs creates opportunities for dealers serving qualifying populations. Social mission and accessible service appeal to community-focused dealers.
TruConnect MVNO Information
Network
T-Mobile
Family Plans
No
E-Mai
No E-mail Support
Phone
(800) 430-443
TruConnect Top Plans
4G
Plan Features
4G
Plan Features
4G
Plan Features
Become an TruConnect Authorized Retailer
Becoming an TruConnect Authorized Retailer gives you the opportunity to partner with one of the most trusted names in wireless, backed by nationwide coverage and a strong brand reputation. Retailers gain access to competitive commissions, exclusive promotions, and marketing support designed to drive in-store traffic and sales. With no credit checks or contracts, TruConnect appeals to a wide customer base, helping you attract new activations and build repeat business. It’s a low-risk, high-reward opportunity to grow your revenue with a proven product lineup customers already know and trust.
Industry News
TruConnect Plan Comparison
Carrier Name | Plan Name | Plan Cost | Talk | Text | Data | High Speed Data | Hotspot | Int Roaming |
|---|
TruConnect Pros & Cons
Pro's & Con's about Becoming an TruConnect Authorized Retailer
Things We Like
Lifeline and ACP government programs
Underserved low-income market
Recurring government subsidies
Social mission appeals to community-focused dealers
Less competition in government assistance space
Things We Don't Like
No 5G access limits appeal
Complex government program requirements
Lower commission rates
Administrative burden for compliance
Limited to qualifying customers only
TruConnect Port Out Process
What is the Port Out Process from TruConnect
What you need (collect first)
Phone number(s) being ported
TruConnect account number
Port-out/transfer PIN
Account holder name + billing ZIP (match exactly)
Step-by-step
Confirm the line is active
Do not cancel TruConnect service before porting.
Get the account number + port-out/transfer PIN
Request the account number and transfer/port-out PIN (account holder verification required).
Submit the port to the new carrier
Enter: phone number, account number, transfer/port PIN, billing ZIP, account holder name.
Keep TruConnect active until completion
Keep the TruConnect SIM/service active until the port completes, then activate the new carrier SIM/eSIM and test call/SMS/data.
Common rejections (quick fixes)
PIN incorrect: re-confirm the transfer PIN and resubmit
Account # mismatch: re-check the account number provided by support
Name/ZIP mismatch: match exactly as stored on the account
TruConnect APN Configuration
APN Configurations for Unlocked Devices on TruConnect
📱 TruConnect APN Settings (T-Mobile Network)
Name: TruConnect
APN: fast.t-mobile.com
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MMS Proxy: Not set
MMS Port: Not set
MCC: 310
MNC: 260
Authentication Type: None
APN Type: default,mms,supl,hipri,fota,dun
APN Protocol: IPv4 / IPv6
APN Roaming Protocol: IPv4 / IPv6
Bearer: Unspecified
MVNO Type: None
⚙️ Alternate APN (Legacy / Backup)
Name: TruConnect LTE
APN: epc.tmobile.com
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MMS Proxy: Not set
MMS Port: Not set
APN Type: default,mms,supl
APN Protocol: IPv4
💡 Setup Tips
Save and select the APN, then restart your phone.
Make sure Mobile Data and MMS are enabled.
Add
dununder APN Type if your plan includes hotspot/tethering.On iPhones, TruConnect’s APN is automatically configured once the SIM is activated and carrier settings are updated.
If data or MMS doesn’t connect, toggle Airplane Mode or reset Network Settings.
