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WDG Verified Carrier

WDG Listed Carrier

Helium Mobile MVNO

Operated by Helium Mobile

Helium Mobile blends T-Mobile's network with a crypto-powered community hotspot network, offering very low-cost unlimited and free data tiers with token rewards.

T-Mobile Network

Confirmed directly with the carrier

Not fully confirmed by the carrier

 - Last verified Jan 2026 - Re-verify Yearly

Helium Mobile Logo

RUNS ON

T-Mobile 4G/5G

PLANS STARTING AT

Sponsor: Dun & Bradstreet Business Credit  - visit website

Helium Mobile AT A GLANCE

Verified company and network details. Every field below is confirmed by the carrier or by WDG's verification team.

Host Network

5G/4G LTE

Network Tech

5G/4G LTE

BYOD

5G/4G LTE

Family Plans

5G/4G LTE

DEVICES & NETWORK SUPPORT

What works on Good2GO — confirmed during carrier verification or by the WDG Team.

BYOD

Allowed

eSIM

Allowed

VoLTE

Allowed

WiFi Calling

Allowed

Hotspot/ Tethering

Allowed

SUPPORT & CONTACTS

Verified phone numbers for customers, dealers, and stuck ports.

Customer Support

Customer service

Hours

TBD

Tech Support

Email Support

PLANS & PROMOTIONS

Best Value

Unlimited Plus

4G/5G

$45/mo

  • Unlimited Nationwide Talk & Text
  • Unlimited Data – 60GB High-Speed

Unlimited Gold

4G/5G

$55/mo

  • Unlimited Nationwide Talk & Text
  • Unlimited Data – 100GB High-Speed

Unlimited Platinum

4G/5G

$65/mo

  • Unlimited Nationwide Talk & Text
  • Unlimited Data – Unlimited High-Speed

Discounts

Multi-line / Family

No

Autopay Discount

No

International

International calling / roaming options are plan dependent.

Current Promotions

Plan promos, phone deals and port-in credits are plan and device dependent.

Helium Mobile PLAN COMPARISON

Carrier Name
Plan Name
Plan Cost
Talk
Text
Data
High Speed Data
Hotspot
Int Roaming
Helium Mobile
Unlimited Starter
$20/mo
Unlimited
Unlimited
Unlimited
30 GB
Yes
No
Helium Mobile
Unlimited Plus
$25/mo
Unlimited
Unlimited
Unlimited
Unlimited
Yes
No

Helium Mobile DEALER PROGRAM

What carrying Helium Mobile looks like for your store. Looking for master agents or distributors?

Getting Started

Dealer Program

Yes

Sign Up

Commissions

Structure

Direct residuals

Residuals paid by the carrier directly to the dealer 

Dealer support

Marketing materials

No

Co-op / MDF

No

No

Exclusive store program

Equipment financing

No

Getting Started

Dealer Program

Yes

Sign Up

PORTING IN TO Helium Mobile

What a customer needs to bring their number to Helium Mobile

1

Required to port in

Required customer info (name, address, account number, transfer PIN, etc.) 

Account Number, Transfer Pin, Name, Billing Address

2

Details

Account Format

11111111111-1

Get transfer PIN

Call, App/MyAccount

Typical Completion

Yes

3

Restrictions

Any carriers Helium Mobile cannot accept ports from are listed below:

No Restrictions

PORTING OUT OF Helium Mobile

How to transfer a number away cleanly — and the fixes for common rejections.

What to collect first

Phone number(s) being ported

Helium Mobile Account Number

Port-out / transfer PIN

Account holder name + billing ZIP (match exactly)

Must be active to port?

Yes

Can suspended/non pay port out

No

Process

  1. Keep the line active — do not cancel before porting.
     

  2. Get the account number + transfer PIN from support.
     

  3. Submit to the new carrier with billing ZIP and account holder name.

Common rejections

  • PIN incorrect: re-confirm and resubmit.

  • Account # mismatch: re-check the number.

  • Name/ZIP mismatch: match exactly as on file.

Helium Mobile APN SETTINGS

APN configuration for unlocked devices on Helium Mobile (T-Mobile network). Save the APN, select it, then restart the device.)

AT&T NETWORK APN

Step 1: Connect your phone to WiFi. This step is important.

Step 2: Tap on Settings.

Step 3: Tap on Internet. This may also be called Connections or Wireless & Networks.

Step 4: Tap on Mobile Networks.

Step 5: Tap on Access Point Names or APN Settings.

Name

APN

Proxy

Not Set

Port

Not Set

Username

Not Set

Password

Not Set

Server

Not Set

MMSC

MMS PROXY

MMS PORT

MCC

MNC

AUTHENTICATION TYPE

None

APN TYPE

APN PROTOCOL

APN ROAMING PROTOCOL

IPv4

BEARER

MVNO TYPE

None

MVNO VALUE

Not set

ANDROID APN - Helium Mobile

Step 1: Connect your phone to WiFi. This step is important.

Step 2: On your phone, go to Settings.

Step 3: Tap on Cellular or Mobile Data.

Step 4: Under Cellular, tap on Cellular Data Options or Mobile Data Options.

Step 5: Tap on Cellular Network or Mobile Data Network.

IPHONE APN - Helium Mobile

Name

APN

Proxy

Not Set

Port

Not Set

Username

Not Set

Password

Not Set

Server

Not Set

MMSC

MMS PROXY

MMS PORT

MCC

MNC

AUTHENTICATION TYPE

None

APN TYPE

APN PROTOCOL

APN ROAMING PROTOCOL

IPv4

BEARER

MVNO TYPE

None

MVNO VALUE

Not set

T-MOBILE NETWORK APN

Step 1: Connect your phone to WiFi. This step is important.

Step 2: Tap on Settings.

Step 3: Tap on Internet. This may also be called Connections or Wireless & Networks.

Step 4: Tap on Mobile Networks.

Step 5: Tap on Access Point Names or APN Settings.

Name

APN

Proxy

Not Set

Port

Not Set

Username

Not Set

Password

Not Set

Server

Not Set

MMSC

MMS PROXY

MMS PORT

MCC

MNC

AUTHENTICATION TYPE

None

APN TYPE

APN PROTOCOL

APN ROAMING PROTOCOL

IPv4

BEARER

MVNO TYPE

None

MVNO VALUE

Not set

ANDROID APN - Helium Mobile

Step 1: Connect your phone to WiFi. This step is important.

Step 2: On your phone, go to Settings.

Step 3: Tap on Cellular or Mobile Data.

Step 4: Under Cellular, tap on Cellular Data Options or Mobile Data Options.

Step 5: Tap on Cellular Network or Mobile Data Network.

IPHONE APN - Helium Mobile

Name

APN

Proxy

Not Set

Port

Not Set

Username

Not Set

Password

Not Set

Server

Not Set

MMSC

MMS PROXY

MMS PORT

MCC

MNC

AUTHENTICATION TYPE

None

APN TYPE

APN PROTOCOL

APN ROAMING PROTOCOL

IPv4

BEARER

MVNO TYPE

None

MVNO VALUE

Not set

VERIZON NETWORK APN

Step 1: Connect your phone to WiFi. This step is important.

Step 2: Tap on Settings.

Step 3: Tap on Internet. This may also be called Connections or Wireless & Networks.

Step 4: Tap on Mobile Networks.

Step 5: Tap on Access Point Names or APN Settings.

Name

APN

Proxy

Not Set

Port

Not Set

Username

Not Set

Password

Not Set

Server

Not Set

MMSC

MMS PROXY

MMS PORT

MCC

MNC

AUTHENTICATION TYPE

None

APN TYPE

APN PROTOCOL

APN ROAMING PROTOCOL

IPv4

BEARER

MVNO TYPE

None

MVNO VALUE

Not set

ANDROID APN - Helium Mobile

Step 1: Connect your phone to WiFi. This step is important.

Step 2: On your phone, go to Settings.

Step 3: Tap on Cellular or Mobile Data.

Step 4: Under Cellular, tap on Cellular Data Options or Mobile Data Options.

Step 5: Tap on Cellular Network or Mobile Data Network.

IPHONE APN - Helium Mobile

Name

APN

Proxy

Not Set

Port

Not Set

Username

Not Set

Password

Not Set

Server

Not Set

MMSC

MMS PROXY

MMS PORT

MCC

MNC

AUTHENTICATION TYPE

None

APN TYPE

APN PROTOCOL

APN ROAMING PROTOCOL

IPv4

BEARER

MVNO TYPE

None

MVNO VALUE

Not set

BECOME A GOOD2GO MOBILE AUTHORIZED RETAILER

Tap into the value segment with simple plans, fast activation and competitive commissions. Access activation, dealer pricing and support through Wireless Dealer Group.

Helium Mobile WDG DEALER TAKE

Our editorial assessment of carrying Helium Mobile not carrier-provided.

Strengths

  • Innovative crypto rewards model

  • T-Mobile 5G network

  • Tech-savvy early adopter customer base

  • Unique value proposition

  • Growing blockchain ecosystem

Watch-outs

  • Very new and unproven carrier

  • Complex crypto rewards system

  • Limited brand recognition

  • Uncertain long-term viability

  • Requires explaining blockchain concepts

Helium Mobile FAQ

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