Downdetector reports show a Verizon outage impacting home internet and some mobile service in parts of the East Coast, with spikes around 8:00 a.m. EDT. Verizon hadn’t posted updates at the time of reporting. For dealers, this is a “trust moment”: confirm the issue, run quick device/network checks, enable Wi‑Fi Calling, and offer backup internet options customers can use immediately.

A reported Verizon outage is impacting parts of the U.S., and it’s not just Verizon postpaid customers feeling it. Verizon-powered providers like Visible and Straight Talk are also being mentioned as affected. For dealers, outages create two kinds of traffic: Customers who want their phone “fixed” immediately Customers who are ready to switch carriers out of frustration Your job is to slow the moment down, run a fast checklist, and protect trust. Dealer script (30 seconds): c