A new editorial highlights growing backlash as T-Mobile forces millions off legacy plans—some with “permanent price lock” expectations—triggering bill hikes, FCC complaints, and rising churn. Despite frustration, many customers stay because T-Mobile still undercuts AT&T and Verizon on price and performs well in many markets. For dealers, this is a “trust + math” moment: run quick bill audits, document promises vs. current costs, and offer a clear menu—stay and optimize, restr

A DirecTV price hike next month will trigger cord-cutting calls. Dealers can run a bill audit, streaming switch plan, and Wi‑Fi upgrade bundle.