RAM vs storage vs processor explained in plain English: processor = speed, RAM = multitasking, storage = space for photos/apps. Includes quick dealer scripts, customer questions to diagnose the real issue, and simple upgrade recommendations to reduce “slow phone” and “storage full” returns.

Phone storage explained: Go beyond the GB! Learn the differences between internal, external, and cloud storage, how much storage is right for each customer, and how to confidently recommend and upsell storage solutions.