A major outage has struck Verizon, T-Mobile, and AT&T in 2026, impacting millions. Wireless dealers must prepare for a surge in support requests, communicate solutions, and use this opportunity to build trust and loyalty with their customer base.

A major Verizon outage in 2026 is affecting customers nationwide. Wireless dealers should prepare for increased support requests, communicate solutions, and use this opportunity to build trust and loyalty with their customer base.

AT&T has successfully challenged T-Mobile’s ad claims about price hikes, with regulators siding with AT&T. Wireless dealers can use this news to clarify billing questions, address customer concerns, and guide plan reviews in 2026’s competitive market.

AT&T’s $1 billion spectrum acquisition is facing new concerns, potentially impacting 5G expansion plans. Wireless dealers should be ready to address customer questions, monitor coverage updates, and adjust upgrade strategies in 2026.

T-Mobile is raising its Regulatory Programs & Telco Recovery Fee in 2026, impacting monthly bills. Wireless dealers should prepare to explain these changes, address customer concerns, and promote value-focused plans and upgrades.