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H2O Wireless APN Configurations

H2O Wireless Port Out Process

The port-out process for H2O Wireless allows customers to keep their existing phone number when switching to another carrier. It involves verifying the customer’s account information and ensuring the account is active before the transfer can take place. This process is designed to protect the customer’s privacy and prevent unauthorized transfers. Once approved by both carriers, the number transfer is usually completed quickly and seamlessly, minimizing any disruption in service.

What you need (collect first)

  • Phone number(s) being ported

  • H2O Wireless account number

  • Port-out/transfer PIN

  • Account holder name + billing ZIP (match exactly)

Step-by-step

  1. Confirm the line is active

  • Do not cancel H2O service before porting.

  1. Get the account number + port-out/transfer PIN

  • H2O FAQ: https://www.h2owireless.com/faq

  • If you need live help to release the number / confirm details, dealers commonly use: 1-800-643-4926 (verify routing with H2O)

  1. Submit the port to the new carrier

  • Enter: phone number, account number, transfer/port PIN, billing ZIP, account holder name.

Common rejections (quick fixes)

  • PIN incorrect: re-confirm with H2O and resubmit

  • Account # mismatch: re-check the account number

  • Name/ZIP mismatch: match exactly as stored on the account

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