Boost Mobile Port Out Process
The port-out process for Boost Mobile allows customers to keep their existing phone number when switching to another carrier. It involves verifying the customer’s account information and ensuring the account is active before the transfer can take place. This process is designed to protect the customer’s privacy and prevent unauthorized transfers. Once approved by both carriers, the number transfer is usually completed quickly and seamlessly, minimizing any disruption in service.
🔹 1. Gather Required Info
To port your Boom! Mobile number to another carrier, you’ll need:
Account Number:
Found in your Boom! Mobile online account at boom.us, or
Call Boom! Mobile Customer Care at 1-800-767-5599 and request your account number.Port-Out PIN (Account PIN):
Contact Boom! Mobile support by phone or chat and ask for your Port-Out PIN (also called “Security PIN”).
You can also find or set your PIN by logging into your account under Profile → Account Settings.Billing ZIP Code:
Use the ZIP code associated with your Boom! Mobile billing address.
🔹 2. Keep the Account Active
Your Boom! Mobile line must be active and in good standing to transfer out.
Do not cancel your service before the port completes, or your number will be lost.
🔹 3. Give Info to the New Carrier
Provide your new carrier with:
Boom! Mobile account number
Port-Out PIN
Billing ZIP Code
Your new carrier will handle the port request with Boom! Mobile directly.
🔹 4. Wait for Completion
Wireless-to-wireless ports: usually complete within minutes to a few hours.
Landline or VoIP ports: may take 1–3 business days.
You might experience a brief service interruption during transfer.
Once complete, your Boom! Mobile account automatically cancels.
🔹 5. Confirm and Stop Auto-Pay
After the port-out succeeds:
Log in to your Boom! Mobile account or call 1-800-767-5599 to confirm closure.
Turn off AutoPay if it’s still active to prevent extra charges.
