Boost Mobile Port Out Process
The port-out process for Boost Mobile allows customers to keep their existing phone number when switching to another carrier. It involves verifying the customer’s account information and ensuring the account is active before the transfer can take place. This process is designed to protect the customer’s privacy and prevent unauthorized transfers. Once approved by both carriers, the number transfer is usually completed quickly and seamlessly, minimizing any disruption in service.
What you need (collect first)
Phone number(s) being ported
Boost Mobile account number
Boost port-out/transfer PIN
Account name + ZIP (match exactly)
Step-by-step
Confirm the line is active
Do not cancel Boost service before porting.
Get the account number + port-out/transfer PIN
Call Boost Customer Care: 833-502-6678 (account holder verification required)
Or dial 611 from the Boost phone
Ask for:Account number
Port-out/transfer PIN (sometimes called “Porting PIN” or “Transfer PIN”)
Contact page: https://www.boostmobile.com/support/contact-us
Submit the port to the new carrier
Enter: phone number, account number, transfer/port PIN, ZIP, name.
Common rejections (quick fixes)
PIN incorrect/expired: confirm the current porting PIN with Boost and resubmit
Account # mismatch: re-check the account number provided by Boost (don’t assume it’s the phone number)
Name/ZIP mismatch: match exactly as stored on the Boost account