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Black Wireless APN Configurations

Black Wireless Port Out Process

The port-out process for Black Wireless allows customers to keep their existing phone number when switching to another carrier. It involves verifying the customer’s account information and ensuring the account is active before the transfer can take place. This process is designed to protect the customer’s privacy and prevent unauthorized transfers. Once approved by both carriers, the number transfer is usually completed quickly and seamlessly, minimizing any disruption in service.

What you need (collect first)

  • Phone number(s) being ported

  • Black Wireless account number

  • Port-out/transfer PIN

  • Name + ZIP on file (match exactly)

Step-by-step

  1. Confirm the line is active

  • Do not cancel Black Wireless service before porting.

  1. Get the account number + transfer/port PIN

  • Call Black Wireless Porting Department: 800-643-4926

  • Request the account number and the port-out/transfer PIN (account holder verification required).

  1. Submit the port to the new carrier

  • Enter: phone number, account number, transfer/port PIN, ZIP, name.

Common rejections (quick fixes)

  • PIN/account # rejected: re-confirm both with the porting department and resubmit

  • Name/ZIP mismatch: match exactly as stored on the Black Wireless account

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