Airvoice Wireless Port Out Process
The port-out process for Airvoice Wireless allows customers to keep their existing phone number when switching to another carrier. It involves verifying the customer’s account information and ensuring the account is active before the transfer can take place. This process is designed to protect the customer’s privacy and prevent unauthorized transfers. Once approved by both carriers, the number transfer is usually completed quickly and seamlessly, minimizing any disruption in service.
What you need
Phone number(s)
Airvoice account number
Port-out/transfer PIN
Name + ZIP on file (match exactly)
Step-by-step
Confirm the line is active
Do not cancel Airvoice service before porting.
Get the account number + transfer PIN
Option A (recommended): call Airvoice Customer Support: 800-724-7164 and request the account number and port-out/transfer PIN.
Option B: reference Airvoice porting info:
https://airvoicewireless.com/en/port-in-carriers
Submit the port to the new carrier
Enter: phone number, account number, transfer PIN, ZIP, name.
Common rejections (quick fixes)
Invalid PIN/account #: re-confirm with Airvoice support and resubmit
Line not active/pending: ensure the line is active and there are no pending changes before retrying
If you want, I can also add a 1-page “Port-Out Cheat Sheet” your reps can keep at the counter (same fields, all carriers, super fast).