Affinity Cellular Port Out Process
The port-out process for Affinity Cellular allows customers to keep their existing phone number when switching to another carrier. It involves verifying the customer’s account information and ensuring the account is active before the transfer can take place. This process is designed to protect the customer’s privacy and prevent unauthorized transfers. Once approved by both carriers, the number transfer is usually completed quickly and seamlessly, minimizing any disruption in service.
🔹 1. Gather Required Info
To port your Affinity Cellular number to another carrier, you’ll need:
Account Number:
Found in your Affinity Cellular online account, or
Call Affinity Cellular Customer Support at (833) 679-1090 to request it.Port-Out PIN (Account PIN):
Contact Affinity Cellular at (833) 679-1090 and ask for your Port-Out PIN (sometimes called “Account Security PIN”).
This is required by your new carrier to complete the transfer.Billing ZIP Code:
Use the ZIP associated with your Affinity Cellular billing address.
🔹 2. Keep the Account Active
Your Affinity Cellular service must be active and in good standing to transfer out.
Do not cancel your service before the port is completed, or you may lose your number.
🔹 3. Give Info to the New Carrier
Provide your new carrier with:
Affinity Cellular account number
Port-Out PIN
Billing ZIP code
Your new carrier will handle the rest of the process by submitting a port request to Affinity Cellular.
🔹 4. Wait for Completion
Wireless-to-wireless ports typically take 24–48 hours, though in some cases can take up to 72 hours.
During transfer, service may briefly disconnect while the number switches to your new carrier.
Once complete, your Affinity Cellular line automatically cancels.
🔹 5. Confirm and Stop Auto-Pay
After the port finishes:
Log in to your Affinity Cellular account or call (833) 679-1090 to confirm closure.
Turn off AutoPay if it was enabled.
