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Postpaid Churn & Chargeback Calculator
Measure your postpaid chargeback rate and the commission dollars carriers claw back each month or quarter. Built for dealers with carrier commission reports.
✅ Built for wireless dealers ✅ Mobile-friendly ✅ Use the Tool Below!
What this Postpaid Churn & Chargeback Calculator helps you do
Every charged-back activation is commission taken straight out of your pocket. The Postpaid Chargeback Calculator turns the numbers on your carrier commission report into a clear picture: enter your activations, chargebacks, and average commission for the month or quarter, and the tool shows your chargeback rate, your stick rate, the commission clawed back, and what that costs you over a year. Built for postpaid and internet dealers who receive carrier commission reports — prepaid dealers should use the Prepaid Commission Ledger instead.
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Use the Postpaid Churn & Chargeback Calculator now
Fast
Built for quick in-store use.
Consistent
Standardize your process.
Dealer-ready
Made for wireless retail.
Postpaid Churn & Chargeback Calculator FAQ's
Who is the Postpaid Chargeback Calculator for?
Postpaid and internet dealers who receive carrier commission reports showing activations and chargebacks. Prepaid dealers don't get this visibility into customer payment status and should use the Prepaid Commission Ledger instead.
What numbers do I need to use it?
Three figures from your commission report for the period: total activations, chargebacks or deactivations, and your average commission per activation. The tool does the rest.
Can I run it monthly or quarterly?
Yes. Choose your reporting period and enter the numbers from that report. The tool adapts the labels and annualizes the commission lost correctly for either period.
What is a healthy chargeback rate?
Lower is always better. As a general guide, under 5% is healthy, 5-10% is worth tightening, and above 10% is costing real money. The calculator color-codes your result so you can see where you stand at a glance.
