Lifeline Enrollment Workflow Checklist

The path from National Verifier to NLAD has steps that, done out of order or skipped, sink an enrollment. This checklist lays out the full workflow in sequence, so every agent follows the same correct process from eligibility through activation. You standardize enrollment across your whole floor, cut the errors that cause rejections, and make sure each application moves cleanly from start to finish instead of stalling on a missed step.