Device Intake Checklist & Sign-Off

The worst repair arguments come from what was not written down at intake: the pre-existing crack, the data not backed up, the missing accessory. This checklist documents condition, included items, and known issues, with a customer sign-off before any work begins. You shut down false damage claims, set clear expectations on data and outcomes, and turn a hand-off into an agreement that holds up if the customer disputes the job later.