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Device Buyback & Trade-In Program

A trade-in lowers the price of an upgrade and hands you resale inventory at the same time. This guide shows you how to run a device buyback and trade-in program that closes more upgrades, and turns both sides of the deal into profit.

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Device Buyback & Trade-In Program

Turn trade-ins into upgrades and resale profit.

What this Device Buyback & Trade-In Program helps you do

A trade-in program does double duty: it lowers the out-the-door price that closes an upgrade, and it feeds you used inventory to resell for margin. This guide shows you how to run device buyback and trade-in: pricing trades to profit on resale, using the trade to close the new sale, and moving the used stock. You close more upgrades, buy resale inventory at trade-in prices, and profit twice on a single customer.

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Fast

Built for quick in-store use.

Consistent

Standardize your process.

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Made for wireless retail.

Device Buyback & Trade-In Program FAQ's

How does a trade-in program help me sell more?

A trade-in lowers the customer's out-the-door price, removing the main barrier to an upgrade. It gives price-sensitive customers a reason to buy now, so you close more device sales while also acquiring a used phone to resell.

How do I price a trade-in?

Base the offer on the device's resale value minus your target margin and any repair cost. A trade-in quote tool or comparable listings help you stay competitive enough to close the upgrade while still profiting when you resell the phone.

What is the difference between buyback and trade-in?

In a buyback you pay cash for a used device; in a trade-in the value is applied toward a new purchase. Trade-ins tie the used phone directly to closing an upgrade, while buybacks are standalone purchases for resale inventory.

What do I do with traded-in phones?

Test and grade them, then resell the good ones in-store or online, repair and flip those worth fixing, and wholesale or part out the rest. Honest grading and clean, tested devices command the best resale prices.

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