Customer Intake Form
Select service type to begin order intake
✅ Built for wireless dealers ✅ Mobile-friendly ✅ Use the Tool Below!
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What this Customer Intake Form helps you do
Start every repair, activation, or service order the right way with a customer intake form designed for wireless retail. Capture the customer’s contact info, device details, service type, issue description, and approvals up front so your team can work faster and reduce mistakes. A clean intake process also protects your store by documenting expectations, timelines, and what the customer agreed to—making follow-ups and handoffs smoother from drop-off to pickup.
Related dealer tools
Use the Customer Intake Form now
Fast
Built for quick in-store use.
Consistent
Standardize your process.
Dealer-ready
Made for wireless retail.
Tool Title FAQ's
What is a Customer Intake Form used for?
It captures customer info, device details, service type, and approvals so your team can start the job accurately and avoid mistakes.
What should I collect at intake for repairs?
Customer name/phone, device model/serial (if available), issue description, condition notes, estimate approval, and pickup preferences.
Can I use the same intake form for activations and other services?
Yes—use a “service type” section to route the intake for repairs, activations, accessories, data transfer, or troubleshooting.
How does an intake form reduce disputes?
It documents what the customer requested and approved, plus device condition at drop-off, which sets expectations and protects your store.
