T-Mobile has officially extended Equipment Installment Plan (EIP) terms from 24 months to 36 months for all tablets and smartwatches, effective November 2025. This significant policy change brings T-Mobile in line with AT&T and Verizon, both of which adopted 36-month financing years ago—a practice T-Mobile previously criticized as anti-consumer and designed to lock customers into longer commitments. For wireless dealers, this change impacts how you position device financing,

T-Mobile just democratized emergency access by making its satellite-based Text to 911 feature free for everyone—regardless of carrier or device. Here's how wireless dealers can leverage this game-changing announcement to attract customers and position themselves as community safety advocates. The Big News: Free Emergency Access for All On November 5, 2025, T-Mobile announced that its satellite-based Text to 911 service is now free for everyone —not just T-Mobile customers. Th

T-Mobile is offering free calls and texts to Jamaica through November 2025 in response to the recent hurricane disaster that has devastated the island nation.  This humanitarian relief effort allows T-Mobile customers to stay connected with family and friends in Jamaica during this critical time without worrying about international calling charges. For wireless dealers, this is an important customer service opportunity to help affected customers stay in touch with loved ones

Most cell phone store owners focus their marketing efforts on Facebook, Instagram, and Google—but they're missing one of the most powerful platforms for building business credibility, attracting vendor partnerships, and recruiting top sales talent: LinkedIn.  While social media platforms help you reach consumers, LinkedIn connects you with the business side of the wireless industry—vendors, distributors, master agents, potential employees, and industry professionals. A well-o