Camera or Audio Issues
Camera not working, blurry images, or audio problems on your Android or iPhone? This troubleshooting guide covers the most common camera and audio problems—like app crashes, no sound, or poor photo quality—and provides step-by-step solutions for both platforms. Restore clear photos and reliable sound quickly.
Common Symptoms
Camera won’t open or app crashes
Blurry photos or videos
No sound during calls or media playback
Microphone or speaker not working
Step by Step Troubleshooting
Android
Restart Device
Close Other Apps
Background apps may interfere with camera or audio.Check for App Updates
Google Play Store > Camera/Audio app > Update.Check App Permissions
Settings > Apps > [App Name] > Permissions > Allow Camera/Mic access.Clean Camera Lens & Mic/Speaker Ports
Use a soft cloth or brush.Test with Other Apps
Helps isolate hardware or app issue.Check for Software Updates
Settings > System > Updates.Factory Reset (last resort)
Back up data first.Contact Repair Center if unresolved.
iPhone
Restart iPhone
Close Other Apps
Background apps may interfere with camera or audio.Check for App Updates
App Store > Camera/Audio app > Update.Check App Permissions
Settings > Privacy > Camera/Microphone > Allow access.Clean Camera Lens & Mic/Speaker Ports
Use a soft cloth or brush.Test with Other Apps
Helps isolate hardware or app issue.Check for iOS Updates
Settings > General > Software Update.Factory Reset (last resort)
Back up data first.Contact Apple Support or Repair Center if unresolved.
Troubleshooting Flowchart (Text Outline)
Device restarted?
No → Restart now
Yes ↓Other apps closed?
No → Close apps
Yes ↓App updated?
No → Update app
Yes ↓Permissions granted?
No → Allow access
Yes ↓Lens/ports clean?
No → Clean lens/ports
Yes ↓Tested with other apps?
No → Test now
Yes ↓Software up to date?
No → Update software
Yes ↓Factory reset (last resort)
Still not working?
Yes → Contact repair center
Pro Tips / Dealer Notes
Cases or screen protectors can block cameras, mics, or speakers—remove and retest.
Low-light or dirty lenses cause blurry photos—clean lens and improve lighting.
Persistent issues after reset usually indicate hardware failure.
FAQs
Q: Why is my camera blurry or won’t focus?
A: Clean the lens, check for case interference, and tap to focus in the camera app.
Q: Why can’t people hear me on calls?
A: Check for debris in the mic, app permissions, and test with voice recorder or other apps.
