Update: As of 11:40 PM EST, the outage that affected the major carriers have been linked back to T-Mobile. Service has been restored since then.
Early in the afternoon,T-Mobilecustomers from certain parts of the country complained about outages. Mainly, the outage was felt by those in the Southeast, such as Atlanta, Brooklyn, Charlotte, Houston, Jacksonville, Miami, Orlando, and Tampa. The outage was first reported around 1 PM EST.
A couple of hours later, more users reported encountering issues.Down Detector received a total of 114,000 outage reports. Out of this number, most complained of No Signal. Some also complained of "Phone" and Mobile Internet problems. There were some users who said they were able to make calls over Wi-Fi.
Around this time,Verizonusers also started to complain about losing cellphone connectivity. The number started from 120 to almost 8,400. Some users complained about not having access to mobile internet and using a landline internet connection.
The problem then started to affect other brands such asMetro by T-Mobile,US Cellular, Comcast,Straight Talk, Walmart Family Mobile, andTracfone. AT&T subscribers started to post about lack of service on social media. But a spokesman for the company said that they were operating normally. Verizon also said that they were"operating at normal service levels".
T-Mobile, on the other hand, confirmed the problem with this statement"Our engineers are working to resolve a voice and data issue that has been affecting customers around the country."
As of this writing, there has not been any reports that the issue has been fixed. But we will report on this once the networks are functioning normally.